Last time I was there I had a bad experience with the morning front desk staff (inappropriate language, attitude and manner). And tonight (03/09/2025 after I changed my booking date) I wasn’t allowed to check in because of whatever that person had put in the system, I truly would appreciate for you guys to investigate both incidents. Thank you
Abdourahmane
Abdourahmane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月5日
Dominique
Dominique (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年3月2日
Michael Holm
Michael Holm (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月1日
Abdourahmane
Abdourahmane (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月28日
Shacari
Shacari (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月28日
Shacari
Shacari (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月27日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月23日
Terrible just terrible
This place was terrible. First room they put us in was supposed to be a non-smoking room. The blankets had smoked holes in them. The heat/air did not work. It was cold in the room. TV didn’t work so they decided to put us in another room that room had no hot water running from the face bowland turned on the cold water from in the face, the hot water is not working in the tub so all in all this was one of the terrible motels I have ever stayed at
Chasity
Chasity (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月23日
Do not stay at this hotel.
We arrived a few hours after check-in as we were driving from another state. The door to the office is locked and all communication with the staff had to be done through a window (it was cold out so this was not ideal). The system was down when we arrived so we could not be checked in. The staff told us to come back in 10-15 minutes so we waited in our car. I asked at the window about checking in 3 more times, each time being told 15 more minutes. My kids were tired from a long drive and needed to use a restroom so the staff told us to go to the Walgreens across the street... When the system was back up after close to an hour after arrival, the staff did not inform us but sat at the desk napping until we came back to the window (our car was visible from the window and they easily could have waved us over).
The room was disappointing
Pros
-beds were fairly comfortable
-room was warm and didn’t smell
-TV was decent with a good selection of channels
Cons
-comforter was stained
-no hot water
-bathroom was disgusting and mouldy (we couldn’t shower because of the gross tub)
-wifi did not work
On top of this, a stranger tried to enter our room. They were able to open the door and stuck their hand in and tried to move the swing-bar lock. Luckily we had this lock on otherwise the person would have walked right into our room. Make sure you slam your door hard to ensure it’s closed! I would have requested a different room if my kids weren’t already asleep
Kara
Kara (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月21日
Shacari
Shacari (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Tyrone
Tyrone (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Love stay here
Darlene
Darlene (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月6日
Enjoyend stay here with my family
Darlene
Darlene (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月6日
T.V. didn't work.Toilet overflowing.I asked for another room and was told I had to check out to get another room
Palondzria
Palondzria (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月6日
Palondzria
Palondzria (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月5日
Miranda
Miranda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月31日
Charles
Charles (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
bom
muito bom porém meio perigoso por estar no centro, hotel todo gradeado (seguranca), recepcionista todo no vidro blindado era mal educado