We stayed at the hotel over New Year’s Eve. The staff was truly the highlight of our experience. From Ricardo and Victoria the Manager’s behind the front desk on down, they made us feel like we were at home. We had a slight issue with the room and they made sure that everything was made right. The pool is the best in South Beach and the views from our room were impeccable. Can’t wait for our trip back in 2025.
Gian
Gian (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Overall, good experience
Great location the entire staff is kind and friendly and accommodating. Place needs updating.
Michael
Michael (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月30日
SLS - great staff property needs some attention
Service and staff are wonderful. Meals and drinks are excellent. Location is great for beach and shopping. But …. Rooms are very small and need updating (carpet torn and TV broken). The common areas also could be cleaned/updated. Canvas chairs & pillows were dirty/aged and lacked proper fluff. Would love to come back but will not stay in same accommodation (queen). Beach service is very pricey better at SLS for good & drink.
lynn
lynn (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月20日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Gustavo
Gustavo (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月5日
Noisy and dirty room
Giorgio
Giorgio (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月30日
Ryan
Ryan (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Marcus
Marcus (1 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年11月4日
Tobias
Tobias (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月4日
OK
Hector
Hector (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月3日
Unfortunately I was extremely disappointed in my stay. The property is very out dated and in desperate need of a DEEP cleaning.
I just returned from the SLS in Mexico which was a superior stay just to be let down at the south beach location.
I received no perks or upgrades with my Expedia status nor any acknowledgment of my birthday which I included on my reservation!
Lindsey
Lindsey (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年11月2日
Gary
Gary (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
I loved the upscale vibe with proximity to the beach
Wendy
Wendy (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年11月2日
Maha
Maha (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月31日
Aymara
Aymara (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月29日
disapointing luxury
Well located comfortable hotel. Service variable - some was excellent and some was poor. Japanese restuarant fantastic, Caribbean restaurant great food poor vibes.High service charges.