Asked for more pillows- got them. Should have inspected them before putting them on the bed. My son woke up in the middle of the night with his asthma acting up. He took his albuterol and went back to bed. The next morning we’re moving bedding to make sure we have everything. The pillowcase was covered in mold!!!! Absolutely disgusting.
Wanted to tell someone at the front desk at checkout but no one was working the front desk!!! A woman from the cafe came over and told me she couldn’t print me a receipt or anything and no one was working that could.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年12月21日
Excellent Stay! Highly Recommend
I recently stayed at Courtyard Boston Norwood, and it exceeded all my expectations. The staff were incredibly friendly and attentive, making me feel welcome from the moment I arrived. The room was spotless, spacious, and well-appointed with modern amenities.
The location was perfect—close to all the key attractions yet quiet enough for a peaceful night’s rest.
Sherly
Sherly (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月12日
Rebekah
Rebekah (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月3日
Poor hotel
Construction was blocking the handicap access to the main entrance. Key cards for any door (rooms or outside doors) struggled to work on the first attempt, sometimes on the 10th attempt, or even at all.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
Stupid fee loses a customer
Hotel is in poor overall shape. Dingy throughout. The kicker is the $10 parking charge surprise when u arrive. This is not a downtown property. This a property with a dumpster blocking the front entrance in a business park! A parking charge in a business park in a suburb. The charge is minimal but for a property like this is ridiculous. We won’t use a courtyard ever again-the bait and switch is too much to ignore.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月14日
Old tired property
Old, tired property desperately in need of a makeover. Thin walls, not many amenities. Wouldn’t stay again.
Jesse
Jesse (3 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月12日
Clifford
Clifford (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月5日
Sasha
Sasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Tyisha
Tyisha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月2日
Kristin
Kristin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月20日
Brian
Brian (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月3日
Chad
Chad (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Heather
Heather (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月25日
The room was average. Staff were fine. Every night when I returned to my room the key did not work. I would have to go back to the front desk to have another key made. Also there was a mistake in my bill, but it was remedied without any issues.
Sheryl
Sheryl (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月24日
Not as clean as I would have liked
Our shower and tub had hair in it, and the Keurig had old water in it I couldn’t dump out because the plug was inaccessible. When I ran it through, mold came out. The water dispenser in the lobby was empty most of the time. Made a note to stay elsewhere next time we’re in the area.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月23日
Pamela
Pamela (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月23日
Even though we got in late, we were able to check in fairly quickly and our room was very awesome! Bed was so comfortable, complimentary coffee and was overall amazing! Would stay there again!