The room was tiny which was smaller than claimed in Hotels.com. No water kettle for hot water. Need to go to bar begging for hot water. Weak buffet breakfast.
Kam Ming
Hotels.com 真實旅客評價
8/10 很好
2017年4月18日
Great location
Great location
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2017年3月11日
Good location but poor service
Location was good but the bell boy kept asking for bigger tips ruin the experience. Security was also a concern. Our room was on ground floor with the only window facing back the corridor/courtyard. We were afraid to leave the window open at night despite the A/C wasn't working properly.
The hotel has amazing view and location on the canal
Very friendly staff and clean rooms
Highly recommend
Ahmed
Ahmed (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月20日
I would like a partial refund. On my last night, the hotel lost electricity. I had no heat, and had an emergency spotlight go on all night that was pointed directly at the bed. I did not sleep all night. Also didn’t have water or phone. Couldn’t charge my cell phone. It was unpleasant to say the least. Also the walls are paper thin. Any noise from the street or neighboring rooms woke me up.
Sarah
Sarah (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
younghwan
younghwan (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Valerie
Valerie (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Review on stay at Carlton on the Grand Canal
Beautiful place & personnel is very helpful
Maria Recanita
Maria Recanita (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月5日
Excellent location and stay here. Staff was super friendly and parking was close for $35 (24 hours). Tasty breakfast and comfortable with great shower and water pressure.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2024年11月29日
Kim
Kim (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Muy buena opción
Excelente ubicación, el personal muy amable y atento. Te reciben con toda la información para hacer el viaje más fácil. Muy recomendado
Marilyn
Marilyn (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月5日
Our stay was ok. There was water dripping from the ceiling leaving a puddle of water on the floor. There was only one towel in the room. We rang for another towel to be brought to our room which took around 40min and several calls to reception. We even offered to get it ourselves. However it was clean and the bed was very comfortable.
Rebecca
Rebecca (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月4日
Chegamos na estação Santa Luzia foi prático porque é super perto não precisa andar longe com malas… e depois para passear pode ser feito a pé ou de ônibus aquático etc… tem tudo próximo amei
Luiz Cláudio
Luiz Cláudio (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月3日
Room service is bad
This hotel opposite to railway station its Good location to take Taxi ferry .but its far away san Marco 25 minutes bu walk.And Room service is awful.During 3 days they disnt leave any Water.when we ask at night time they Said bar closed .water must be in every Room because its necessity for health.
We stayed deluxe Room old italian Style And bit Room with Canal view.
İ didnt like this hotel breakfast salon also so small And uncomfortable.
真實旅客
3 晚友伴旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月1日
Ok
The first room did not have a window. It was dark and oppressive and I felt very claustrophobic. Luckily we changed to much brighter room without the heavy wallpaper and opening windows!!!!’
val
val (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月30日
Great location
We love the location of the property, right along the Grand Canal.
What we didn’t like was the room and lack of comfort. After walking for hours we wanted an A/C cooled room with comfortable beds and pillows. The pillows were too thin and soft. The bed was also too soft and would shift on the frame.
I don’t mind the “old” look but I do mind it not being kept up. I love the charm of it but it could be better.
The A/C would blow warm air and there wasn’t proper ventilation. We had to leave the door open and the window open for fresh air.
Other than that, I would recommend this hotel for the location and the staff was super friendly and helpful. Which I think most will not find at other properties.
If you’re American, this is probably the best place to stay that’s budget friendly.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Daniela
Daniela (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Scott
Scott (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Mano
Mano (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月19日
Andre
Andre (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月15日
Good Place to Stay but bring Bug Spray
Very unique place to stay! The restaurant and the roof top bar are both fantastic! We were there in October and it was pretty nice outside most days and the air conditioning seemed to be turned off for the building. Which wasn't a huge deal as we just opened our balancy doors. This wouldn't have been a huge deal except the mosquitoes. I now have about 20 bites unfortunately which puts a downer on the rest of our trip.
Danielle
Danielle (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月14日
It was not a good hotel experience . The place is top old, needs urgent reform. The location is very good, though . The breakfast needs to be better to charge you 50 eur . The AC is off from the beginning of Oct. A few mosquitos inside the room. A three star hotel.