Room was clean , bathroom could do with upgrade.
No milk in room now to make a cup of tea.
Anna
Anna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月30日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月27日
Nice hotel
The hotel as nice and clean but furnitures are little bit old. Pool was great, we had great time. Hotel stuffs are kind, friendly and helpfull. We are happy and would stay again.
Fuat
Fuat (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月27日
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月26日
Bahareh
Bahareh (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Shami
Shami (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月22日
Derya
Derya (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
Not the best of stays
Our stay was okay, bed and pillows uncomfortable, tv turned off every 30 minutes, on site pub no table service
Stephanie
Stephanie (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Pay the ridiculous amount for flexibility!!!!
We had booked a night away as a treat for our children, unfortunately West Wales was issued with a red weather warning on our day of travel, sometjing i have never seen before! I called the hotel to explain that we wouldnt be travelling the 200 miles during the storm for the safety of our family, they said that they would happily change the dates of our booking but i would have to request this through Hotels.com, i have had numerous phone calls and emails with both the Novotel and Hotels.com and they have now said that there is nothing they can do and we loose the £400 it cost for our two rooms, we're devastated as we just didnt have the extra £50 to pay for flexibility and had every intention of taking the trip until Storm Darrah arrived. I would definitely book a hotel directly in future and would choose one who chose to help their traveller's rather than leave them devastated for putting the safety of their family first!
Lisa
Lisa (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月15日
Spot on
It’s a lovely hotel, very clean good gym and pool nice breakfast too
Dave
Dave (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Great
Was great, such a shame about the parking cost (£10) otherwise woukd have been perfect
Katie
Katie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月13日
Lee
Lee (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月11日
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Samantha
Samantha (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
It was okay for one night
AS
AS (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
did the Job
Staff where helpful, room dirty
MISS CHARNE L
MISS CHARNE L (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月1日
Clean , good location , very friendly staff
L
L (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Little break
Great stay , lovely room and comfortable bed , lovely bar and great food and only a 10 min walk into the town. Only down side pool and hot tub not very warm
Simon
Simon (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月24日
Parking was full - could not reserve onsite
Stay was fine with friendly staff and adequate resources for a family of 4 in one room, but not having parking availability on site was an issue as we had to drop the bags and then find offsite parking. Parking on site should be reserved for guests.
Christopher
Christopher (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月21日
Rebecca
Rebecca (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月19日
Would not come back...
On arrival to the hotel we found the foyer quite untidy but were welcomed by a friendly gentleman at reception. The corridor leading to the room looked like it was last painted 20 years ago, and the overall feel was that the hotel was very outdated. Our room was comfortable and clean, however we discovered that there must have been some kind of leak coming from the bathroom as the carpet by the bathroom door was soaked! we stepped in it a few times and werent sure what it was but when i mentioned it to the reception staff he wasn't surprised at all! That room should not have been in use! He offered us a free car park as a good will gesture... The leisure club could also do with some renovation as the hut tub really smelled of damp, and changing rooms should be cleaned more often as the floor was full of hair! On a plus side, the breakfast was tasty, the restaurant clean and staff very pleasant, although there was no fried egg on offer. Unfortunately, I would not stay there again.