Slow checkin. Auto checkin machine at reception is compulsory and then you get to checkin again with a real person. We were lucky enough to get the trainee after the couple before us was served by an experienced employee.
No pool! Small rooms. Our room has an internal licked door to the ine next door and we could hear everything as they had many people yelling.
David
David (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月14日
Aisling
Aisling (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Chris-Tina
Chris-Tina (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
침대가 편합니다.
Kpfis
Kpfis (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月2日
Kpfis
Kpfis (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月27日
There for work.. the hotel is good and in a good location. The customer service is good but not great.. only minor complaint, but very minor
Nick
Nick (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月26日
Tania
Tania (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月25日
Nicely refurbished rooms
Our stay was good.
Newly refurbished rooms look very nice. The bed and bedding is very comfortable. Our only complaint is that
We find that all the synthetic cotton mix/polyester bedding is quite hot to sleep in.
The shower is very good, but the half glass on the cubicle means water goes out onto the bathroom floor!
You have to wonder if whoever designs these bathrooms ever actually uses them!
You have to be very tall to reach the hooks on the back of the bathroom door!
We did not like the “self Check in”. The receptionists have to help most people to “check in & out” on these “self serve” kiosks anyway.
A very good breakfast. A little disappointing that after ordering Gluten Free Eggs & Toast, I had to ask 3 times to finally receive my meal. I am medically diagnosed Coeliac.
The hotel is very conveniently located to Circular Quay and the Opera House. We would stay here again.
William
William (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月16日
Tom
Tom (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
Disappointing. Changes and not for the better.
Was self check screens which you have to type all the info in on a screen with app type keyboard. Really dislike those as it’s very impersonal and you can’t talk to them about the room you want, eg quiet. You pay all that money and they want you to do all the work for them.
Rooms had been refurbed, but aircon was very noisy. Had to turn it off overnight.
Probably won’t use this hotel again.
Michael
Michael (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Harold
Harold (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
Rachael
Rachael (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月27日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Was nice thanks
kerrie
kerrie (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
아침 식사가 빈약햇던것 같습니다
동양인이 많이 숙박하는만큼 동양인 아치 메뉴가 좀
추가되면 좋을듯 합니다
JONGBAEK
JONGBAEK (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月28日
Arthur
Arthur (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
Excellent location
Brenton James
Brenton James (3 晚行程)
Wotif 真實旅客評價
10/10 完美
2024年9月23日
Great service, location and rooms were fantastic.
Victoria
Victoria (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月23日
Staff always helpful and perfect location to everything as well transport.
ASHLEY
ASHLEY (1 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2024年9月22日
Excellent staff!
Arv
Arv (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月21日
During my stay, the hotel's electrical switchboard malfunctioned twice, cutting power to my room and producing toxic smoke. Because the doors are electric, I could not exit the room without someone from reception manually opening it from the otherside, which added to the stress and safety concerns. The situation left me feeling unsafe and uncomfortable throughout my stay.