The location of the hotel is very good. There are all kinds of supporting facilities around. I especially like the park opposite. It has a beautiful environment and is very suitable for walking in the morning and evening. room service is also very good and the daily housekeeping service is very timely. Although there is no coffee machine in the room, the coffee service provided by the professional coffee shop from 6:30 in the morning allows us to taste higher quality coffee, which is great !
My expectations were high for this hotel and what I got was a Holiday Inn express stay.
Not sure how this hotel is rated at 5 stars, when I had no greeting card in room, no kids robe which was suppose to be set up prior to check in and it had big mildew stain on tub which I’ve never seen in any hotel room ever.
Literally took 2 hours to get a robe to go to the pool which is just appalling.
The room got switched but regardless it was just old at this point and worth 1/2 what I paid for per night.
Apple by pool was most rancid Apple I’ve ever had, was mushy, bland and disgusting.
People working there were polite and nice but it’s the Hotel high ups I’d blame for this.
I have never done a hotel review but this place was something else.
Heidi
Heidi (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
It is very disappointing to stay in Four Seasons Hotel and not to have the most basic items in the room. Since when Four Seasons started saving money on sleepers, q-tips and shower caps? It is a shame not to provide such basic items to a guest after charging north of $1,000 per night.
Service in the lobby lounge and breakfast were very slow
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Excelente al estilo usual de Four Seasons
hernan
hernan (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
Perfecta y exclusiva, siempre la mejor atención.
Antonio
Antonio (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月11日
JOSE
JOSE (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月8日
Good experience but not very quiet
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月6日
Ying H
Ying H (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月5日
Celia
Celia (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月4日
This place is super clean and the food is excellent
Lillian
Lillian (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年8月25日
Very nice but a bit pricey. Big room, smelt like previous incumbents had smoked in it so needed to open the window or you could smell it. Otherwise great. Would recommend it for sure, and great staff, but not that room!
Liam
Liam (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年7月21日
Vladimir
Vladimir (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月13日
Fei
Fei (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月2日
analee
analee (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年6月25日
Four Season is an excellent hotel. The staff is amazing. I highly recommend this hotel.