The check-in experience is not very good, the hygiene is terrible.After checking out, I found that my card had been deducted twice inexplicably, for two accommodation fees, two parking fees, and two pet accommodation fees. I hope the hotel can give a reasonable explanation.
Yuqing
Yuqing (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025年1月28日
The perfect get away
Stay was amazing. Perfectly set in the heart of the city
Lance
Lance (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月27日
Doug
Doug (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月22日
melissa
melissa (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月20日
Marty
Marty (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月18日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025年1月12日
The good and bad....
The hotel was older version and not modern at all. The room was in decent shape except for the bathroom tub....it was stained and gross. The bed was comfortable and clean. I did like the room had a siitting room and a bedroom. The breakfast was very good and had lots of options including an omelet station.
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月9日
Davon
Davon (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月2日
William
William (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月2日
CHELSEA
CHELSEA (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月2日
We went for new years with some family and had a really good time. Our only complaint was the pools were supposed to be heated and the shallower pool that would of been great for all our kids was freezing cold so everyone came to the other pool they was a little warmer and we had to make sure we all stayed to the side because the bigger kids were jumping into the pool and off the walls and not watching out for the smaller kids.
Katelynn
Katelynn (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月29日
No up to standard
No hot water for entire stay. You should have put us in another hotel
James
James (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Disappointed
I’ve stayed here before and it was fine. However this was the worst stay ever. The hotel had NO HOT WATER in the building. Guest weren’t even told until you were checking in. Then say maintenance is working on it and give a time frame and it’s not completed in that time. No updates to the guest rooms. Swim and the can’t even wash the chlorine off your body due to the water. Pool was ICE COLD but only the pool closet to the door. NO Towels getting out the pool. I was very DISAPPOINTED.
Jasmine
Jasmine (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Jena
Jena (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月23日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2024年12月17日
I was overcharged by $1,500.00 and when I brought the error to management’s attention they told me to that there was nothing they could do and directed me to my bank to dispute the charges. I will never stay at this hotel again.
P Shawn
P Shawn (4 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月14日
Pricy but nice
Nice hotel with good breakfast. Very pricy though. Additional $25 to park a car.
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年12月14日
There are roaches all over my room
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年12月9日
Staff was great. Facility is for the most part clean. Location great.
The facility is a least 40 years old and it is time for Hilton to start renovating.
Richard
Richard (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
It was okay but had some issues
The room was spacious and there is onsite parking. The balcony is closed off so you cant stand on it. There was some mold on the walls in the bathroom. Breakfast was complimentary but it was basic foods and pretty bland. The button to use the elevator up from the parking garage was not sensitive and didnt light up so we had to press it multiple times for an elevator to come to us.
Rene
Rene (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
Amanda
Amanda (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月2日
Review of embassy suites
We had a staycation for my son’s birthday. Everything was nice, reasonable affordable for suites, they had free breakfast, and a complimentary happy hour. The bartender was nice. I was a little disappointed the pool was closed, other than that everything was exceptional. I will be returning when the pool opens with the kids lol.
Andrian
Andrian (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月25日
Front desk staff were very pleasant. The bathroom sink was plugged, maintenance did get there quickly to fix it. The shower was not very clean and the faucet was extremely difficult to turn on and we couldtnt get it completely turned off. The kitchen sink ran and we couldn’t get that turned off either. Staff was very friendly and prompt wi the service.
Nicole
Nicole (1 晚友伴旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月24日
It was a lot of roaches I have more videos and pictures but its to long