Check-in/Check- out was fast and efficient and desk staff were friendly and helpful. Beyond that this was not a good stay. The entire property has a run down, not well maintained feel. The room was old and outdated with poorly executed repairs and plentiful bugs. The back door of the ground floor hallway we stayed on had a broken latch and was unsecured. At one point, while walking my dog, I noticed a van pull up and drop off two women who entered through the unsecured door. Bottom line - you have better choices in Richmond.
Tony
Tony (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
The staff was friendly, the room was spotless, and the breakfast was good! I would definitely book with them again
Logan
Logan (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月3日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年12月2日
Hotel is fine but needs some TLC.
The hotel was fine, it was in need of a refurbishment but not horrible. The fitness facility was in need of a complete overhaul, the treadmill did not work and the elliptical did not work, i was told that most people just walk around the parking lot??? Not really what I was after.
derick
derick (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月29日
A nice trip
We had a lovely stay. Only 2 small issues. 1 the TV didnt work. Kept losing service. And 2 isnt really a problem but breakfast should be til 10. Smelled so good but i was too late.
Stacy
Stacy (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月29日
It’s a place to sleep…
I’ve stayed in worse but…it wasn’t that cleanest and finding a pillow covered in blood in our room was a bit unnerving. The staff was nice and breakfast was good but outside of that it was really very subpar.
Arica
Arica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月28日
Lord Universal
Lord Universal (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月27日
Easy and Good Location
Consistent
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
Experience at Holiday Inn express
Toilet kept flushing off and on all night. It needs to be adjusted. Reported it when I checked out. Staff was courteous and helpful. Breakfast offered several selections. The motel is older but kept in good repair.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年11月6日
Keshia
Keshia (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月28日
William
William (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月24日
Sophia
Sophia (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月17日
JOSE RAMON
JOSE RAMON (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月15日
Erin
Erin (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
Good for overnight stay
Nice motel for an overnight stay. We liked it as it was quiet and not near a lot of shopping centers. Room was nice and service attentive. Our first room had a smell like mothballs so we were moved immediately to a new room. Some noise into the late hours with people banging doors. Quick check in and check out. Not much around if that is important.
William
William (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月14日
Mid Accommodations in Midlothian
The front desk staff could not have been friendlier and the check in was smooth and quick. Unfortunately, once we walked down our hallway the smell of mold and old carpet was overwhelming. There were only 2 electrical outlets that worked to charge our phones fully. Several of them sparked when we tried to use them.
The breakfast was excellent and offered a lot of different options and the lobby area and dining area were very clean. It appeared the front desk attendant was working by herself when we saw her all weekend and she was working hard, checking guests in, going to floors for issues, and answering phones. We dont know her but I would hire her for Guest Relations in a heart beat if she lived closer to us!
真實旅客
2 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2024年10月13日
Josh
Josh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月10日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月7日
Be precise when reserving a handicap room!😡
I reserved a handicapable room due to our physical limitations, especially for the use of the bathroom and shower. Instead I was given a room for the hearing impaired.😡. We dropped off our luggage and went out for a bite to eat. We didn't notice the difference until we returned later that night. By then it was too late to exchange rooms. We were not able to get the full use of the room as far as comfort and access to the usual accommodations.
Carolyn
Carolyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月30日
Wanda
Wanda (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月20日
The hotel was very nice and clean and far away from traffic