The service is poor, after 10 o'clock in the evening, only one window is open for check-in, there is a long queue, and I have three children, and no one cares at all.
Jiong
Jiong (3 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2022年6月26日
Location is good, room is clean. But I am not pleased with front desk while checking in. I booked hotel through Expedia,but front desk staff told me there wasn’t my reservation in hotel system, they made me wait almost half of an hour and told me it wasn’t their fault, finally I can check in after standing almost 30 minutes in front desk. They make me so upset and nervous because they told me they couldn’t find my reservation in their system!
jiaju
jiaju (10 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2022年4月28日
old hotel
Chiu bun
Chiu bun (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月30日
Dontay
Dontay (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月30日
Don't Miss Out!
One of a kind stay! Definitely coming back!
Thomas
Thomas (4 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月29日
Christopher
Christopher (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月28日
Always an excellent hotel at an excellent location.
John W.
John W. (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月27日
Very convenient location!
We love the location of the hotel off of the highway, as well as in relation to Times Square, Broadway and Central Park. The valet parking made life so much easier, so no need to wrestle with finding parking.
The room was clean and comfortable. The convenience of the restaurants in the lobby made grabbing a drink in the evening or coffee in the morning very convenient.
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
Great location! Very walkable to many attractions.
Corey
Corey (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月25日
Amazing Stay & Super Friendly staff
The staff was super friendly! Seriously everyone was so happy and helpful! Shout out to Arianna at the front desk!
Arriana-Rose
Arriana-Rose (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月24日
We had a great one night girls getaway to NYC! Our room was clean and quiet on the 43rd floor. Service was impeccable - shout out to the security team who helped me safely store breast milk in the freezer! You made mamas first night away from baby much more comfortable.
Michelle
Michelle (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月23日
It was ok.
Nessim
Nessim (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月21日
Do not stay there
The room was properly heated for winter but shabby. The leather on the head board was peeling, the bathroom shower had bad caulking. The quality of the NY Hilton has greatly degraded.
Katrin
Katrin (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月21日
kyoungsoo
kyoungsoo (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月20日
Service a Herb-Kitchen was very friendly.
Hilda
Hilda (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月17日
Matthieu
Matthieu (6 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月15日
edward
edward (5 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025年1月14日
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025年1月13日
Not a $600/night Hilton room.
The place seemed understaffed the entire stay, which is crazy because it is the busiest time of year in NYC. The staff working was nice, but they were overwhelmed. Rooms need to be updated, elevators are slow. I have paid 1/3 as much to stay at Home2 Suites by Hilton (not in NYC) much nicer. Location was great, but this was not Hilton standard I am used too.