Outlets had space where my small children could fit their fingers and I found small roaches and wall had a crack and they didn’t even clean bathroom the second night also called to say I’d be late for check in and when I got there they said they had cancelled my room
Veronica
Veronica (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月18日
Horrible place
This was a horrible hotel nothing worked the TV didn't work the shower didn't work it smelled like cat pee and vinegar there was a used condom wrapper on the floor by the bed the toilet ran all night the fire alarm was sticking out of the ceiling the carpet was tattered and there was no phone
Ashley
Ashley (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月17日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月11日
DONT STAY HERE!!
4709 w plano pkwy, plano,texas-this extended stay was atrocious, no shower curtain, curtain rod coming out of the wall, no microwave,FILTHY, owner & management non existent
susan
susan (5 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月1日
Nagaraju
Nagaraju (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
The worst I have ever experienced all my life.
Liucy
Liucy (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月24日
Yanan
Yanan (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月23日
Praveen
Praveen (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月13日
Unprofessional
Yall canceled our reservation we had no where to stay with 3 kids and had to stay at motel 6 i'm not happy at all.
Taylor
Taylor (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月6日
Patricia
Patricia (7 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月21日
The property is average
Kenneth
Kenneth (3 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年9月21日
The rooms smells like smoke and dirty and they don’t clean room for a week at a time.
Kenneth
Kenneth (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月17日
He brings great service
Frederick at this location provides excellent customer service whether it's something that I need in my room or I needed to adjust my stay. HE ROCKS
Nelcia
Nelcia (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月16日
Rooms have wired smells to them and They have Roaches.
真實旅客
4 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月14日
George
George (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月13日
The general manager lacks professionalism and is beyond rude. I would think as a general manager you would set the best example for a guest but no she exudes a negative attitude that shows she has no desire to be there. Even the property lacks care. When I was there for 3 nights the latch to my door was broken and I was told maintenance would get around to fixing it, yet they never did. Definitely wouldn’t return.
Kelsie
Kelsie (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月10日
The worst place ever! I run away from that place. Terri le stuff that is indifferent and slow . Promises does not deliver, hangs up the phones, . Garbage smell. Dirty sheets. Broken shelfs. Old , terrible stains on a carpet, have a video of others passing out from smells. Garbage can is inside on a first floor. Unbelievable.
Stella
Stella (4 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月9日
there was no breakfast, and they said they served breakfast. very un-tidy
ROBERTSON
ROBERTSON (1 晚商務旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月7日
Don’t stay here
Front desk was polite. The downstairs was ok. But once we got off the elevator on the 2nd floor, it was completely different. The hall smelled of mildew and old smoke.
The room was appeared clean but once you looked closer, it wasn’t. The kitchenette was old with broken and in disrepair. There wasn’t even a bathroom door.
I just took my suitcase and left, didn’t even stay for the 2 nights I paid for.
This is my 2nd bad experience with this hotel chain in different cities. I won’t try them again.