Overall was good but, as is often the case in New Orleans, I had a roach running around the bathroom when I checked in Friday night. Not cool.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年12月8日
Good choice
If you're looking for a nice, clean room near the airport with friendly service, stay here.
Sean
Sean (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月6日
Tania
Tania (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月4日
Airport Stay
Spent the night here, because we had an early flight.
John
John (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月1日
Never staying there again
My family and i will NEVER stay at the Holiday inn in kenner on veterans. we stay here because of the location to the airport. We will move our business to comfort inn or At Home both on veterans. our first experience the room was not clean and the towels had stains. This experience, the room has a mild dew smell and their is a constant clicking noise. The room above is had a child running for 2hrs straight. we told the front desk and they completely ignored us. We had to be up for 330am and they stomping and running was still happening at 1030pm. We literally had to go back down to front desk and force them to please help. Never never never again!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月24日
Latoya
Latoya (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月23日
Thomas
Thomas (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月20日
Sidney
Sidney (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月9日
Brittany
Brittany (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月6日
Clean enough bed for being stranded at the airport overnight. Staff were friendly, free shuttle to the airport. Overall, hotel is in run down condition and smells.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月4日
Seune
Seune (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年11月2日
Amy
Amy (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月27日
Overall had a good stay, I would say this hotel is average in terms of affordability and getting what you paid for. Couple things stood out to me during my stay, first walking into our room there was a moist/musty smell and the room felt damp. When I went to lay down it felt like the sheets were damp because of overall moisture in the room. The bed was comfortable but other than that the smell in the room of moisture did not sit well with me. Next, we got towels with our room and didn’t get any more throughout our stay. When asking for new towels, we were told they were out or we had to be put on a list. Considering check out was in an hour I don’t know how someone would shower or get clean for the day without a towel. So we had to roadtrip back home with no shower. The only thing that kept this hotel from getting a 1 or 2 star was the staff. They were always kind in their responses, even over the phone.
Nickolas
Nickolas (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月27日
The entire staff was friendly and very accommodating. We received excellent service the entire weekend.
Jenny
Jenny (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月24日
Jonathan
Jonathan (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月24日
Front desk lady at night was kind of dirty looking, and check out arabic lady was not so frendly and kept going outside to smoke
Jose
Jose (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年10月23日
Never again
The bathroom in 315 was not clean with blood on the wall and in the shower. The shower head was broken and unusable. They did move us to another room, but was smaller and didn’t change our price. The new room 309 was in better condition but still dirty around the edges. There was a smell. Dank, as if the linens weren’t fresh.