Ideal location with walking distance to many things , room was warm and clean an arrival , beds comfortable . Large tv in a good position . If I was to point bad points … no hdmi port on tv , and sink very small so sprays everywhere
Ryan
Ryan (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月29日
Cold, damp and staff don’t care
Cold, damp and staff didn’t care about any issues we had. We checked in late on a Friday night and stayed in the lodge part. We walked in to what can only be described as an ice box of a room. So cold that the towels were damp. After sleeping in our jumpers and freezing all night we found that someone (likely cleaning staff) had left a window wide open. The issue was that it was so high it couldn’t have been seen in the dark or reached without standing on a chair. Even with that closed, the measly little electric radiator barely did enough to warm the room, shutting off when we left made any sense of warmth disappear. Having young kids, this was not good enough. After asking twice for some kind of heater we eventually got one and had to have that and the room radiator going all night just to keep warm. No wonder there were so many damp patches in the room. To top off our stay, we were told on the second day that breakfast was not included despite giving us breakfast the day before. Again after bringing this up no one seemed to care until we spoke to the assistant manager. I’m sure had everything gone right the hotel might be ok, but in this instance nothing went right and I could not recommend staying here at all.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024年11月19日
David
David (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月8日
Bad smell of damp really bad smell
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月7日
Danny
Danny (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月15日
Hit and miss depending on room
Not as good as previous stay in this establishment. Room (3) this time was uncomfortably compact. Nowhere to put toiletries in bathroom. Very cramped room and ensuite in shabby state of repair.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年9月2日
It was just what it said perfect stay
julie
julie (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年8月13日
I stayed in the lodge part of the hotel. This is a separate building from the main hotel. It was absolutely beautiful. Best bathroom ever. Thank you. 😊
Paul
Paul (1 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2024年7月20日
Room was really hot. A fan didn't help that was on a table. Unable to open windows much due to security device.
WiFi didn’t work.
Bed was comfy though.
Tv in a weird position.
Ricky
Ricky (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月27日
Nice room
Nice room
Ian
Ian (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月24日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月23日
Roomy family room
Caroline
Caroline (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月21日
Great shower
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年6月4日
Lovely hotel
Lovely hotel , clean and so quiet would recommend
Jeanette
Jeanette (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月28日
Super management
We checked in to the family room as mentioned but noticed a smell which we initially ignored as we put the luggage down and went out to explore the place. When we returned that evening the smell had got worst so we opened the windows but after a while it became unbearable so we went to reception and informed them. The lady came with me checked it and immediately asked us to pack so we can be moved to a better room which was newer and in very good condition. She ensured we were happy before she left. However we could not find the TV remote in the room but chose not to mention as we were thankful for their service already.
Hasna
Hasna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月25日
Good service
Hashim
Hashim (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月20日
michael
michael (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年5月6日
Good location
The location was great, we were in the annexe. We had issues with the key cards a couple of times but it was sorted by reception staff. The room was clean but tired and in need of repair. The beds were uncomfortable and noisy.
Sandra
Sandra (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月6日
John
John (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年5月5日
All ok but smelly bathroom
Used as a stopover for 1 night, the room was as expected and all was good, however The room could do with being refurbished, especially the smelly bathroom.
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月22日
.
Anthony
Anthony (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月20日
Amy
Amy (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年3月24日
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月4日
Friendly staff. Helpful, polite. Got upgraded as hotel quiet as its early in the new year. Room spacious, great shower. Could do with a splash of paint, but they are doing some work around the hotel currently.
Andrew
Andrew (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2023年11月30日
The room was freezing, doors slamming, very small bathroom, plug sockets not working, really uncomfortable bed