Lovely friendly staff and great setting for Christmas.
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月7日
Grand Hotel and Stay
Beautiful grounds, lovely Indian dinner in the restaurant
Lisa
Lisa (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月6日
John
John (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月1日
Small bed?
Have stayed here several times before and the beds have always been comfortable… however, on this occasion the bed seemed to be a small double with an inclination to roll into the middle! Other than this, all was as usual top class… and breakfast was delicious
Andrew
Andrew (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年11月20日
Tv not working , small single bed and cold shower
linda
linda (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月16日
Good for Single Business Travellers
Nice Hotel in lovely grounds. Good they do reasonably priced single rooms for business trips. Excellent breakfast. At reception they did say the bar would be open until 11.30pm but last orders was 10.30pm and they refused to serve a couple that came in at 10.35pm, so be warned.
Dave
Dave (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月1日
Amazing staff
NASAR
NASAR (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月30日
Bloody awful
Absolutely awful!! False advertising! Rooms look nothing like the pictures, old and dirty! It was a complete waste of money and time! Don’t stay here!!
Miss
Miss (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年10月12日
Steven
Steven (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Jon
Jon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月6日
Not a place to stay
The room itself was clean, and thats where it ends, the rest was disgusting from the entrance through the not a hotel to the bar, sticky, dirty, really disgusting and noisy. The staff were pleasant enough.
Definitely not suitable for any type of disability
Ron
Ron (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月5日
Comfortable
It's in a lovely setting but our room was a fair way from the hotel facilities, our bathroom was tired, missing a sink plug, the main room was clean, bright and the bed was warm and comfortable
Ron
Ron (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月4日
Truly disappointed.
Truly disappointed with what looked a nice place to stay. I was placed in the Grange, 80 odd bedrooms, and a few hundred yards from the main building. Not enough parking spaces on hard standing without going on the grass which was waterlogged. The toilet was disgusting, brown under the waterline and wouldn’t flush. Not acceptable. A big stain on the carpet in the room. No staff at the reception in the Grange meaning you had to go to the main reception a few hundred yards away. The door I had to use to get into the Grange wouldn’t close and there was a post it note on an inner door saying don’t close as the cleaner was the only person with a key. The rest was average without being special. When I handed the key back I told the receptionist of the problems and she said a member of the management would contact me. Needless to say they haven’t. Photo taken.
Clive
Clive (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年9月29日
Disappointing waste of money
Wife and I stayed for our anniversary. Room was small and needs work. Floor boards were broken and felt like holes covered by the carpet, tiles broken in the bathroom covered by glueing a bath mat to the floor, not so sure how they clean this mat. On my reservation requested no feather bedding due to allergies, this was not done. Requested our bedding was changed at reception and confirmed my requested was on the reservation. When we returned late the bedding had not been changed. With the allergies and very old mattress had very bad night sleep. When we checked out the same receptionist was on duty, when ask why the bedding had not been changed was told they did not have non feather bedding. No apology, no nothing. Happy to take your money for a hotel that needs a lot of work and bad service.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024年9月28日
Problematic Plumbing
Problems with the toilet - it wouldn’t flush properly.
Reception had a ready remedy as the problem was widespread (not just my room). So, the hotel should invest some time and money to sort the plumbing issues and warn the guests at check-in until the problem has been rectified.
Breakfast (full English) was good with other options available.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月21日
Friendly staff.
Clean and tidy
Good choice for breakfast but cooked breakfast could have been warmer
David
David (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月20日
On a very pleasant country estate
Richard
Richard (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
Tony
Tony (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月16日
Why do they ask for a fifty pound holding deposit comes out of you bank v quick and takes days to be refunded didn’t spend on any extras so should be refunded when you book out there and then a good way to make money on deposits while they have it mould smell in the room won’t be staying again
Paul
Paul (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月16日
Jerry
Jerry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月13日
Excellent place to stay. Friendly staff, great breakfast. Only four stars as the room was a bit cold and no heat from the radiator until the morning. Great value and expect to stay there again.