No towels, dirty bathtub, everything is old outdated. No body soap provided and was told soap is out and in order.
Chang Jae
Chang Jae (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月1日
Let down
Room was comfortable but just little things that were irritating about the hotel. It takes a long time to get an elevator. One morning it took 20-25 minutes just to get to the lobby. The front desk was not that helpful and told us to take the service elevator. We did that and did not know different service elevators take you to different floors. In the end, one of the service guys had to help us. Consistently took around 10 minutes to get an elevator from the gym down to the room floors. One evening we ran out of shower gel and the front desk told us the entire hotel had ran out. How can a 4 star hotel run out of shower gel! Check in was great though and was able to provide a connecting room for our family.