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Alila Wuzhen, Zhejiang

5.0 star property
Luxury hotel in Jiaxing with 2 restaurants and 2 bars/lounges

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alila Wuzhen, Zhejiang

2 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Indoor pool, seasonal outdoor pool, pool loungers, lifeguards on site
1 bedroom, minibar, in-room safe, individually decorated
2 bars/lounges, pub
1 bedroom, minibar, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Non-smoking
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Indoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Seasonal outdoor pool
  • Room service
  • Coffee shop/cafe
  • Spa services
  • 2 meeting rooms
  • Terrace
  • 24-hour front desk

For families (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Separate bath and shower
  • Garden
  • Terrace
The price is HK$1,647
HK$1,920 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Villa, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Villa, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Room, 1 King Bed, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room, 2 Single Beds (Loft)

1 bedroom, minibar, in-room safe, individually decorated

Twin Room, 2 Single Beds (Loft)

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Villa, Private Pool

1 bedroom, minibar, in-room safe, individually decorated

Villa, Private Pool

Highlights

Garden
Deck/patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, 2 Single Beds, Garden Area

1 bedroom, minibar, in-room safe, individually decorated

Double Room, 2 Single Beds, Garden Area

Highlights

Garden
Deck/patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
LCD TV
  • Sleeps 3
  • 2 Single Beds

View all photos for Garden Villa

Living room

Garden Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite King

1 bedroom, minibar, in-room safe, individually decorated

Garden Suite King

  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite Twin

Bathroom

Garden Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Loft Suite Twin

1 bedroom, minibar, in-room safe, individually decorated

Loft Suite Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Pool Villa

Lobby

Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Bailu Villa

1 bedroom, minibar, in-room safe, individually decorated

Bailu Villa

  • Sleeps 18
  • 1 King Bed and 2 Single Beds

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Pool
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The price is HK$695
HK$810 total
includes taxes & fees
19 Dec - 20 Dec
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About the area

Map
No. 939, Ziye East Road, Wuzhen Township, Jiaxing, Zhejiang

What's nearby

  • Wuzhen Scenic Area - 3 min drive - 1.9 km
  • Nanxun Old Town - 24 min drive - 20.0 km
  • Jiangnan Mall - 26 min drive - 26.6 km
  • Beijing - Hangzhou Canal - 29 min drive - 39.0 km
  • South Lake - 32 min drive - 33.2 km

Getting around

  • Hangzhou (HGH-Xiaoshan Intl.) - 85 min drive
  • Hongqiao International Airport (SHA) - 94 min drive
  • Pudong International Airport (PVG) - 106 min drive
  • Tongxiang Station - 30 min drive

Restaurants

  • ‪乌镇民国时代 - ‬11 min walk
  • ‪老木头 - ‬10 min walk
  • ‪桐乡锦江之星乌镇西栅景区店 - ‬4 min walk
  • ‪转角Coffee吧 - ‬6 min walk
  • ‪嘉兴默默的家 - ‬11 min walk

About this property

Alila Wuzhen, Zhejiang

Enjoy your visit to Jiaxing with a stay at Alila Wuzhen, Zhejiang. Guests can indulge in massages, and Shui Shi Kou, one of 2 restaurants, serves Fusion cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and a 24-hour fitness centre.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 125 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Express check-out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
    • This property doesn't offer after-hours check-in
    • Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • On-site parking is limited
    • Electric vehicle charging point on site
    • Free off-site parking nearby
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Lifeguard on-site

Working away

  • 2 meeting rooms
  • Conference space (6458 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • 24-hour fitness centre
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Lockers available

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchairs available on site
  • Well-lit path to entrance

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Dressing gowns and slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • Deck or patio
  • Garden
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Shui Shi Kou – This poolside restaurant specialises in Fusion cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open 24 hours.
Si Shui – This poolside restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
San Bai – On-site bar. Open daily.
Kao Hua Ting – On-site pub. Guests can enjoy al fresco dining (weather permitting). Open daily.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Fees & policies

Refundable deposits

  • Deposit: CNY 2000 per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately CNY 188 for adults and CNY 94 for children

Children & extra beds

  • Rollaway beds are available for CNY 400.0 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 6:00 PM
  • The seasonal pool is open from April to October
  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Alila Wuzhen, Zhejiang Hotel
Alila Wuzhen, Zhejiang Jiaxing
Alila Wuzhen, Zhejiang Hotel Jiaxing

Frequently asked questions

Does Alila Wuzhen, Zhejiang offer free cancellation for a full refund?
Yes, Alila Wuzhen, Zhejiang does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Alila Wuzhen, Zhejiang?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 6:00 PM.
Are pets allowed at Alila Wuzhen, Zhejiang?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Alila Wuzhen, Zhejiang?
Yes, there's free self parking. Parking spaces may be limited. Electric car charging is available.
What are the check-in and check-out times at Alila Wuzhen, Zhejiang?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out is available.
What is there to do at Alila Wuzhen, Zhejiang and nearby?
Alila Wuzhen, Zhejiang has 2 bars, an indoor pool and a 24-hour fitness centre, as well as spa services and a garden.
Are there restaurants at or near Alila Wuzhen, Zhejiang?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Fusion cuisine and garden views.
Does Alila Wuzhen, Zhejiang have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does Alila Wuzhen, Zhejiang have any outdoor private spaces?
Yes, every room features a deck or patio and a garden.
What's the area around Alila Wuzhen, Zhejiang like?
Alila Wuzhen, Zhejiang is located on the waterfront. Popular attractions include Wuzhen Scenic Area, which is 3 minutes away by car.

Alila Wuzhen, Zhejiang Reviews

Reviews

8.6

Excellent

8.6/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Wendy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Modern and architecturally hotel.
This is a very unique hotel. Very modern architecture looks with big space around the premises. Rooms are big with patio. The rooms have a very high ceiling. The bathroom are so big. They even upgrade us to a suite. Even better.
Geaik Theng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kotchanipar, 2-night trip
Verified Expedia guest review

4/10 Fair

The room has a musky and moldy bad smell. TV was not working properly. Did mention to staff about the smell, they offered 2 other rooms and all were equally smelly. Took one that I thought smell the least but turns out the whole night it just got worst. Sheets were very moist, so uncomfortable and smelly. Couldn’t sleep as I had hard time breathing, the smell was just so bad. Had diarrhea after dining at the only restaurant available there. Saw cockroach in the room. For alila standard, this is probably the worst experience ever. It shouldn’t been rated 4/5 star hotel. Probably 1 star Request for check out the next day. Had to scram to look for another hotel elsewhere. Staff was going to charge me full price including the meal had I not raise concern. They didn’t seem to understand English much. They did waive off the meal in the end and did gave me some discount on the room. I asked the staff to arrange transport for me to other hotel, they did but they made me pay for the transport even though I had to leave because of the poor hotel condition. I had hard time trying to book another hotel as I’m not familiar with the city, the driver was kind enough to help me and drove me to another hotel where I could instantly book a room on the spot which cost half of what alila was charging and condition of the room was much better with no smell in the room.
Katheleen, 2-night trip
Verified Expedia guest review

8/10 Very good

jianqing, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

great option in Wuzhen
nice design, pleasant simple service and lovely experience in convenient location
niels, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great service by Victor
We left some of our belongings in the hotel and the Hotel’s service person Victor was extremely helpful and went the extra mile to send our belongings to our hotel in shanghai. Thank you very much Victor for your assistance.
Chong, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Very good hotel and we were upgraded to a bigger room. Service was fantastic , only thing was the hotel could be a lot more lively in terms of lounges performances and perhaps station more staff to make sure the floor at the swimming pool are dry
Chee Mun, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Yin Ching Winnie, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Other than they allowed hotel guests performing at the bar (with not so good voice), understood it might be memorable for their own group of friends but other guests might not enjoying the non-prof. performance. The rest of what the hotel has provide pretty much satisfying.
1-night romance trip
Verified Hotels.com guest review

8/10 Very good

yuxiao, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

失望
房間內整體殘舊，房間內霉味十足！
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

LIH-SHIANG, 2-night trip
Verified Expedia guest review

10/10 Exceptional

因完全是因為這家酒店才來的烏鎮, 酒店的設計很棒, 很安靜很放鬆尤其是酒店的氛圍很好是照片上拍不出來的 ! 房間很大, 服務人員很親切 ! 很喜歡
Yixuan, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

整体都非常满意 期待下一次入住
WEN YUN, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review