Gaziantep Zeugma Mosaic Museum - 4 min drive - 3.7 km
Getting around
Gaziantep (GZT-Oguzeli Intl.) - 28 min drive
Gaziantep Station - 20 min walk
Airport shuttle (surcharge)
Restaurants
Edebiyat Ve Sanat Severler Lokali - 3 min walk
Mado - 1 min walk
Gaziantep Pirpirim Fasil Restaurant - 1 min walk
Dondurmaci Bedir Usta - 2 min walk
Tost Diyarı - 2 min walk
About this property
Tugcan Hotel
Take in the views from the rooftop terrace when you stay at Tugcan Hotel. Guests can be pampered with massages at the spa, and Cam Teras Restaurant, one of 2 restaurants, serves Turkish cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an indoor pool, a poolside bar and a fitness centre.
Languages
English, Turkish
At a glance
Hotel size
186 rooms
Arranged over 7 floors
Arriving/Leaving
Check-in time starts at 2 PM
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
2 restaurants
Bar/lounge
Poolside bar
24-hour room service
Travelling with children
Children stay for free (see details)
What to do
Pool table
Working away
24-hour business centre
9 meeting rooms
Conference centre
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Rooftop terrace
Television in common areas
Fitness centre
An indoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Lift
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled) and heating
Minibar
Electric kettle
Slippers
Iron/ironing board (on request)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include massages.
Dining
Cam Teras Restaurant – This restaurant specialises in Turkish cuisine and serves breakfast, lunch and dinner.
Beer House – On-site bar. Open daily.
7/27 Gece Klübü – On-site bar. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 10 for adults and EUR 5 for children
Airport shuttle service is offered for an extra charge of EUR 20 per person (one way)
Pool, spa, & gym (if applicable)
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property accepts credit cards. Cash is not accepted.
Property Registration Number 4849
Also known as
Tugcan Hotel Hotel
Tugcan Hotel Gaziantep
Tugcan Hotel Hotel Gaziantep
Frequently asked questions
Does Tugcan Hotel offer free cancellation for a full refund?
Yes, Tugcan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Tugcan Hotel?
Yes, there's an indoor pool.
Are pets allowed at Tugcan Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Tugcan Hotel?
Yes, there's free self parking.
Is an airport shuttle service offered by Tugcan Hotel?
Yes, an airport shuttle is available. The charge is EUR 20 per person one way.
What are the check-in and check-out times at Tugcan Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at Tugcan Hotel and nearby?
Tugcan Hotel has a spa and an indoor pool, as well as a steam room and an arcade.
Are there restaurants at or near Tugcan Hotel?
Yes, there are 2 on-site restaurants, featuring Turkish cuisine.
What's the area around Tugcan Hotel like?
Tugcan Hotel is in Sahinbey, a short 7-minute walk from Gaziantep Chamber Of Commerce and 13 minutes' walk from Hisva Han.
Tugcan Hotel Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very good
29 October 2024
Enjoyed
Aref
Aref, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 March 2024
I like it so much, the rooms are cleaned and the staff are very polite.
Duha
Duha, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
21 November 2022
Ecellent
An excellent hotel, good location, friendly staff. Would recommend this hotel
Elizabeth
Elizabeth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2022
imad
imad, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 September 2022
Brent
Brent, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 April 2022
Very good
The hotel is lovely in a good location and the service is really good. Stayed there for 2 nights booked three rooms and the hotel accommodated to our needs. Rooms are very nice and comfortable. Would stay again only choice for this city.
Omar
Omar, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
19 November 2021
joson
joson, 3-night family trip
Verified Hotels.com guest review
8/10 Very good
12 October 2021
Adnan
Adnan, 1-night trip
Verified Hotels.com guest review
4/10 Fair
6 April 2021
Disappointing!
The reception did not speak a word of English. They advertised that the facility has spa but they said it is closed due to Covid which is understandable but they shouldn’t have advertised it, then. Also, the suite room was just two tiny adjacent rooms without a working AC. The breakfast was very weird: they didn’t have an open buffet but also they didn’t have a clear menu as we got very different breakfasts each day. A four-star hotel with no drinks other than tea or coffee for breakfast, no English speaking staff, and no AC.
Verified traveller
2-night trip
Verified Hotels.com guest review
2/10 Poor
12 December 2019
My terrible stay at Tugcan Hotel in Turkey
It was a very bad. I never had such bad experience before. It was supposed to be a five star hotel. But In fact one star is so much for it. The receptionist was very poor and impolite in communication. The were speaking just Turkish. They do not speak english and, therefore it was extremely difficult to talk with them. My first night was terrible. There was no AC working and the room was hot and humid. When I Spock to the receptionist next day, she was very rode and said this is the situation and I can not do any thing for you. My situation only got sorted out by some how after I spoke with the manager. And eventually solved by offering me a suit where I discovered later on that the suit was very old with old furniture, old decoration and old bed. They supposed to provide us with complementary tea and coffee every day during our stay which never happened even after I told the room service and the reception about it.
This was the third time of my stay in the hotel and supposed to get serviced better than this. My over all rating is zero out of 10.
Verified traveller
19-night family trip
Verified Hotels.com guest review
10/10 Exceptional
6 December 2019
The toiliteres were so nice .. the room was so clean and cosy .. i faced one problem thiugh. Although my booking eas with breakfast i was told that i have to pay for my breakfast as an extra service .. so i didnt have breakfast brcause i was in a hurry anyway
Omar
Omar, 2-night business trip
Verified Expedia guest review
8/10 Very good
28 August 2019
nice hotel and rooftop restaurant
I enjoyed staying at this hotel. It is well located near the museum and parks. The service was good, rare to find an English speaker at the front desk. The spa was nice. The food and the views at the rooftop restaurant were superb.
Verified traveller
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
3 July 2019
Great stay
The room was clean, service was good, rooftop restaurant had the best view in town and the sauna was great!
Verified traveller
4-night trip
Verified Hotels.com guest review
6/10 Good
19 April 2019
Verified traveller
4-night trip
Verified Expedia guest review
6/10 Good
22 December 2018
It is in a central location and the rooms are clean.
Verified traveller
5-night trip
Verified Expedia guest review
8/10 Very good
15 December 2018
Verified traveller
2-night trip
Verified Orbitz guest review
6/10 Good
3 October 2018
Mustafa
Mustafa, 4-night family trip
Verified Hotels.com guest review
6/10 Good
16 September 2018
Was expecting air-con, but there was no air-con
I was only at the hotel to sleep a few hours, so didn’t see the whole thing. Felt a bit older in real life than in the pictures. Staff super helpful tho. Organised my taxi from the airport. Lovely people.
Tim
Tim, 1-night trip
Verified Expedia guest review
6/10 Good
18 August 2018
When we arrived and provided our name, they were not able to locate my reservation. They asked me from where I did it, and I need to explicitly say that it is from Expedia. It was clear that they gave the rooms that were reserved for us to other people and had to come up with 2 other rooms to accommodate us and out check in was delayed. The WIFI here was so unreliable during our stay and it was such a big inconvenience considering that we were all from out of country and did not have a good data coverage with our phones. The other facilities were not very impressive either, so overall experience with Tugcan hotel was like 3-stars at best.
Taner
Taner, 2-night trip
Verified Expedia guest review
10/10 Exceptional
6 August 2018
Excellent location and value for money
Excellent location and value for money.
Emerson
Emerson, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
28 July 2018
all in all
It was good all in all.
I would stay tgere again and i have stayed there before.
The bed was not very comfortable as i recall it.
Ala
Ala, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
7 March 2018
Nice hotel
Amazing breakfast and very nice hotel close to the city, friendly staffs specially the manager he is very good person and very professional to help us with everything.
Verified traveller
1-night trip
Verified Expedia guest review
10/10 Exceptional
2 December 2024
Güzel ve temiz bir otel. Konforlu, merkezi konumda. Personeli kibar.