The check-in process was super easy, and they got me a room on the bottom floor in a great spot when I asked. The room itself was rather spacious, which was great. The bathroom was huge! But there were several issues. The floor was very dirty in the room, covered in hair. My socks were covered with hair of other people which was a bit gross. The shower has some issues, including the large shower head was broken, so when I turned on the shower it sprayed everywhere. Thankfully there was a second smaller shower head I could switch to. They also weren't refilling the soap dispenser. The DirectTV system was nice in the room, but it kept cutting out on just about all channels (probably a connection issue). Several of the outlets were old and anything plugged into them just barely stayed in. Other than that, it was a good stay and a nice large room. It could just use a bit of an update.