Many posters about the room to not use towels cleaning up spills, washing your own dishes and broken hide-a-bed. Felt like an imposter in our own room. Uncomfortable bed, mould on bathroom ceiling and under kitchen sink.
Denise
Denise (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年11月2日
Views unbelievable
Property is beautiful but dated and well loved
Bed was comfortable, sheets n towels were clean but the rooms need a deep clean. Walls were dirty (think toothpaste splatters), grungy light switches, walls were streaked with drips of coffee or humidity running down the dirty walls, grungy baseboards.
l
l (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月29日
Jon
Jon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月25日
Anton
Anton (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年10月21日
Up on a mountain overlooking Radium, the property had a fantastic view. The suite was spacious. There was a small kitchen with a microwave, mini fridge and sink with a sign stating “wash the dishes if you use them”.
Living room with TV and couch and a patio which was lovely for watching then sunset over the mountains. The couch in the living room was broken and the door to the room was difficult to open and we struggled with the key. The bedding was not the most comfortable but we still slept well (bring your own pillows).
My husband and I love sauna and chose the Radium Chalet because of the sauna advertised in the hotel amenities list and in the photos. When we arrived at the property, I enquired about where the sauna was located and was informed by the employee that the sauna is no longer is in use (please remove the photos and mention).
Overall, not a bad place for the price, but you get what you pay for.
Sarah
Sarah (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月15日
Howard
Howard (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Great little Gem
Fantastic simple but comfortable place up on the hills overlooking radium Hot Springs. Very clean and comfortable and all the amenities I was very very happy and will gladly stay there again that was a first time, but that will be top of my list. Next time I go.
ROBERT FAKELEY
ROBERT FAKELEY (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024年10月10日
The setting is gorgeous, but the room (bed, room layout) is uncomfortable, the front desk clerk was rude, we seemed to have interrupted something. We WON'T be returning to the Hotel, but we will return to the Hot Springs, we'll just stay somewhere more welcoming.
Rebecca
Rebecca (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
The View
John A
John A (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月3日
Bad smell, bed is poorly made, poor cleanliness, and you can hear the noises from other rooms.
Maria
Maria (1 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月30日
Nothing like the website. Very disappointing.
This is an old tired hotel.
Numerous years of neglect.
Sorry we booked here.
Shower was full of black mold.
Everything was rundown and in need of maintenance.
Too numerous to list everything.
The photos online were shot 25 years ago would be my guess.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2024年9月29日
No heat turned on. Had to ask for after a cold night thinking thermostat broken. Deadbolt broken. Missing x2 light bulbs. Blinds on door was broken and filthy. Fireplace did not work. Sofa was totally worn out and unusable. Extremely poorly supplied kitchenette. Bedroom window broken glass that was taped together with duct tape. Absolutely NO service...ice machine in main lobby which was locked from 5pm to 12noon thus not available to use. Front desk in lobby was "open" 12noon to 5pm when manned. Property and rooms in desperate need of repairs and updating. Needs TLC. Service needs to be greatly improved as non-existent. No garbage collection and no garbage bags available. Had to buy our own garbage bags and took garbage out of room to a dumpster off-site (bear country so didn't leave around). Room could be awesome as scenery from balconies was absolutely gorgeous. Location of Chalet on mountain side is perfect for providing a fabulous view of Radium Hot Springs.
Jeannette
Jeannette (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月29日
The only like about this property is the view, other tham that the room is dusty its like havent been clean for years. The bed shetting and extra from the drawer is dirty causes allergic reaction and the smell terrible like it has not been clean properly. I am not going to recommend this property
Kenneth
Kenneth (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月25日
Nice views from the balcony
Dale
Dale (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月25日
We were very pleased with the beautiful view and comfortable room. Restaurant next door served authentic Chinese Hotpot.
Mary Ellen
Mary Ellen (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月24日
Property was just OK. It was a big weekend in Radium Hot Springs so we were limited, and paid way too much. Would not recommend this hotel.
Balcony was surrounded by weeds and debris.
Dale
Dale (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年9月24日
Great value, nice room, really clean, friendly staff, i would definitely stay there again.
Michael
Michael (1 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年9月23日
The place needed a good vacuuming. The bathroom fan was filthy and the tub was rusty, the air conditioner was filthy. The kitchenette was a joke. Creative photos on line made it look bright but it was gloomy. The separate bedroom had the door removed. The coffee maker didn’t work.
Robert
Robert (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月22日
Nastiness Hotel of all time
Do not stay here!! We travel a lot, this was the nastiness hotel we have ever stayed at.
The bed was super hard, pillows were lumpy and the sheets and comforter was stained. The bed also smelled moldy and musty.
The cleanliness of the whole place was disgusting. We couldn’t shower as the hold/cold tap didn’t work so the water was boiling hot, the toilet didn’t flush. There is no employees on duty after 10pm so we were able to have anyone come up after we checked in.
Kirsty
Kirsty (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2024年9月22日
This property has improvements made in the interior paited walls white trim and crown molding. Paneled glass door between the sleeping area ang the living area. The unit was vacuumed in the visable areas. The bed was clean the rest was not clean. Dust was visible on the floor boarsd the small kitchen area was not clean, the coffee machine and coff supplied was not clean , the bath / shower has a scum build up, one of the drawers had some of the previous tennant items in iy. Under the bed was very dusty plus a brown paper bag and a vape pipe labled THS which was placed in the paper bag and placed in the garbage can. The hideaway couch bed was stained ans should have been dumped when the room was painted. The bathroom toilet water hose has a visible layer of dust on it. We stayed in the unit for a maximum 6.5 hrs.and left by 6 am. Other then the poor cleaning it is a quaint place.
Mike
Mike (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年9月19日
Ultra quiet. As building is concrete skeleton.
Great value rack rate seeing as was peak season & other props were $250-300.
Building is elderly but solid, yes, the fixtures & fittings are uh- “vintage” and “well loved” but it doesn’t really matter as everything works. Kinda feels like a mini your Grandma’s apartment.
Could it do with a lick of paint & some refitting? Sure. Does it make much of a difference once the lights are off & your eyes are closed? No.
I’ll probably stay again, it has a cheesy charm to it.
Keith
Keith (1 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年9月19日
This place has so much potential but i feel like it’s not being taken care of. The property indicates a sauna but it doesn’t work. Also says fireplace in every room but ours didn’t work. We tried to ask but could rarely find any staff. Also no continental breakfast even though again, they advertised it. Overall the room felt somewhat clean but the outside door had a gap. It still locked though. The ice machine was clearly broken even though we were told he was cleaning it. This place has a beautiful view though and nice walking trails in the back. If some TLC could just be out into it, I feel like it could be rented out all season long!
Jennifer
Jennifer (2 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年9月17日
There were no screens in the windows. Flys in the room and spiders. The smell in the room best described as dirty. Cracks in the drywall and mold on the balcony. The bed frame was broken and the bed was barely being supported. I wouldn’t let my neighbours dog stay here. The place should be bulldozed. We were supposed to stay for 3 nights but left after 3 hours. Just couldn’t do it . That disgusting. No refund of course. 600 bucks wasted.