At The Castle at Swan Lake, you'll be within a 15-minute drive of Okanagan Lake. Guests can splash around at the seasonal outdoor pool or grab a bite to eat at the restaurant. A hot tub and a terrace are offered, and in-room conveniences include fridges and microwaves. Fellow travellers say great things about the pool and helpful staff.
Languages
English
At a glance
Hotel size
44 rooms
Arranged over 2 floors
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 19
Check-out time is 11:00 AM
Contactless check-out
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 19
Minimum Spring Break check-in age is 25
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs only, 2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Free on-site motorhome/coach/lorry parking
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Barbecue grills
Travelling with children
Children stay for free (see details)
Fence around the pool
Working away
Business centre
Meeting room
Computer station
Services
Front desk (limited hours)
Laundry facilities
Free newspapers in reception
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Garden
Picnic area
Terrace
Television in common areas
Seasonal outdoor pool
Arcade/games room
Hot tub
Banquet hall
Accessibility
Lift
13 steps to reach property
Room amenities
Be entertained
40-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Sleep well
Premium bedding
What to enjoy
Balcony or patio
Fireplace
Freshen up
Deep-soaking bath
Shower/bath combination
Rainfall shower heads
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Free local calls
Food and drink
Full-sized fridge/freezer
Microwave
Kitchen
Stovetop
Cookware, dishes and utensils
Dishwasher
More
Weekly housekeeping
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: CAD 200 per accommodation, per stay
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 28.25 per accommodation (may vary based on length of stay)
Pool, spa, & gym (if applicable)
The seasonal pool is open from May to September
Policies
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
Frequently asked questions
Does The Castle at Swan Lake offer free cancellation for a full refund?
Yes, The Castle at Swan Lake does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The Castle at Swan Lake?
Yes, there's a seasonal outdoor pool.
Are pets allowed at The Castle at Swan Lake?
Yes, dogs are welcome, with a limit of 2 total. There's a charge of CAD 28.25 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at The Castle at Swan Lake?
Yes, there's free self parking. Free motorhome/bus/lorry parking is available.
What are the check-in and check-out times at The Castle at Swan Lake?
Check-in start time: 4 PM; check-in end time: 10:30 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.
What is there to do at The Castle at Swan Lake and nearby?
The Castle at Swan Lake has a seasonal outdoor pool, 1 hot tub and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near The Castle at Swan Lake?
Yes, there's an on-site restaurant.
Does The Castle at Swan Lake have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
Does The Castle at Swan Lake have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware and a fridge.
Does The Castle at Swan Lake have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around The Castle at Swan Lake like?
The Castle at Swan Lake is a short 20-minute walk from Swan Lake and 7 minutes' walk from Splashdown Vernon. Travellers love the hotel's prime location.
The Castle at Swan Lake Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
10/10 Exceptional
10 November 2024
Mark
Mark, 3-night trip
Verified Hotels.com guest review
8/10 Very good
10 November 2024
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly.
Loved our stay here though the dining options were limited in the off season.
Anna
Anna, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 October 2024
Very nice.
All was good but there should be grab bars in the shower.
Carl
Carl, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
10 October 2024
Lacey
Lacey, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
29 September 2024
Kaylee
Kaylee, 3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Stephen
Stephen, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 September 2024
James
James, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Hotel was very clean and quiet. Staff was extremely friendly.
Darryl
Darryl, 2-night trip
Verified Hotels.com guest review
8/10 Very good
20 September 2024
Stayed for an overnighter for work during the offseason. Rooms are HUGE and quite nice. The odd part of the building how it is situated on the property, its kinda like the person who designed it was just trying to fill the property. Enter on ground floor, elevator up 1 level to another ground floor. Not bad, just odd. Lots of signs about taking valuables out of the car, but the property is not in an area at all where one would be worried about car theft.
All in all a good place to stay. No car charger that I could find.
Jamie
Jamie, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
Tsang-Huei
Tsang-Huei, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
17 September 2024
Not bad for a night stay, parking is limited out front near the rooms and entrance, more parking available around back. Restaurant only opens at 4pm so useless for breakfast or lunch.
Sheldon
Sheldon, 1-night business trip
Verified Expedia guest review
8/10 Very good
17 September 2024
Very nice unique rooms, super clean.
Corina
Corina, 2-night trip
Verified Expedia guest review
10/10 Exceptional
17 September 2024
A very nice room with a full kitchen including a dishwasher. The king sized bed was very comfortable.
The only downside was the long walk up a ramp to the pool and pet area, otherwise a very enjoyable stay.
Thanks to all the friendly staff.
The
The, 4-night trip with friends
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Beautiful room and friendly staff. Highly recommend.
Norman
Norman, 1-night trip
Verified Expedia guest review
10/10 Exceptional
16 September 2024
Kinping
Kinping, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Lovely untis. Large. Comfortable. Like a home away from home. Pool and hot tub are great and scenery and area are wonderful. And still only 5 minutes from the city.
Brigitte
Brigitte, 5-night business trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Suite is really nice and clean
Fokhrul
Fokhrul, 2-night trip
Verified Expedia guest review
10/10 Exceptional
14 September 2024
Craig
Craig, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
13 September 2024
Verified traveller
1-night trip
Verified Hotels.com guest review
4/10 Fair
13 September 2024
It was run down. Nothing like the pictures.
Anita
Anita, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
12 September 2024
Salil
Salil, 2-night trip
Verified Expedia guest review
4/10 Fair
10 September 2024
Kristy
Kristy, 1-night trip
Verified Expedia guest review
10/10 Exceptional
10 September 2024
Such a relaxing atmosphere! Love all the bells and whistles!
Trish
Trish, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
8 September 2024
One night stay during our road trip.
Very nice overnight stay, room was clean and spacious. The view was good as we were on the first level, higher level or in the upper building will probably be better and quieter from the highway.