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Best Western Plus Crystal, Hotel & Spa

4.0 star property
Art Deco hotel in Nancy with spa and indoor pool

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Photo gallery for Best Western Plus Crystal, Hotel & Spa

Exterior
1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
Exterior
Daily buffet breakfast (EUR 19.50 per person)
Located in Nancy City Centre, Best Western Plus Crystal Hotel & Spa offers a rejuvenated retreat with a luxurious spa offering Ayurvedic treatments and body scrubs. Enjoy the indoor pool, unwind on the sun loungers or explore books from the library.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Sauna
  • Steam room
  • Bar/lounge
  • 24-hour room service
  • Business centre
  • 3 meeting rooms
  • Terrace
  • 24-hour front desk

Feel at home (6)

  • Free cots/infant beds
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is HK$846
HK$971 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed, Non Smoking (Small Room)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

1 bedroom, minibar, in-room safe, desk

Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)

Highlights

Deck/patio
Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Blackout curtains
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Non Smoking (with Sofabed)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2021
Separate bedroom
Blackout curtains
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Villa Thermae Nancy

  • Pool
  • Kitchenette
  • Laundry facilities
  • Pet-friendly
8.4 out of 10, Very good, 125 reviews
The price is HK$833
HK$957 total
includes taxes & fees
12 Aug - 13 Aug
Villa Thermae Nancy
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About the area

Map
5 Rue Chanzy, Nancy, Meurthe-et-Moselle, 54000

What's nearby

  • Congress Center Jean Prouve - 3 min walk - 0.3 km
  • Place Stanislas - 6 min walk - 0.6 km
  • Nancy Hotel de Ville - 6 min walk - 0.6 km
  • Parc de la Pepiniere - 9 min walk - 0.8 km
  • CHU Nancy - 16 min walk - 1.4 km

Getting around

  • Metz (ETZ-Metz - Nancy - Lorraine) - 40 min drive
  • Epinal (EPL-Mirecourt) - 55 min drive
  • Nancy Station - 5 min walk
  • Nancy Jarville-la-Malgrange Station - 11 min drive
  • Pompey Station - 14 min drive

Restaurants

  • ‪La Muraille de Chine - ‬5 min walk
  • ‪L'Excelsior - ‬3 min walk
  • ‪Le Pub - ‬3 min walk
  • ‪Little Delirium Café Nancy - ‬4 min walk
  • ‪Le Bouche à Oreille - ‬4 min walk

About this property

Best Western Plus Crystal, Hotel & Spa

Located near a train station, Best Western Plus Crystal, Hotel & Spa is a great choice for a stay in Nancy. Guests can go for a swim in the indoor pool and visit the spa to be pampered with massages, facials or body scrubs. This Art Deco hotel also features a bar/lounge, a sauna and a steam room.

Languages

English, French

More about this property

VISIBILITY

At a glance

Hotel size

    • 81 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • From Monday to Friday, sauna and hammam opening hours are 4-6 PM.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Bar/lounge
  • 24-hour room service

Working away

  • Business centre
  • 3 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1889
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Banquet hall
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

The on-site spa has couples treatment room(s). Services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 19.50 for adults and EUR 7.50 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 6 January to 26 January:
  • One of the swimming pools
  • Sauna
  • Spa
The following facilities are closed on Monday and Sunday:
  • Bar/lounge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per day

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the swimming pool without adult supervision
  • Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, Union Pay
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Also known as

Best Western Hotel Crystal Nancy
Best Western Hotel Crystal
Best Western Crystal Nancy
Best Western Crystal
Best Western Nancy
Nancy Best Western
Best Western Hotel Crystal
Best Plus Crystal, & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel
Best Western Plus Crystal, Hotel & Spa Nancy
Best Western Plus Crystal, Hotel & Spa Hotel Nancy
HELP_OUTLINE

Frequently asked questions

Is there a pool at Best Western Plus Crystal, Hotel & Spa?

Yes, there's an indoor pool.

Are pets allowed at Best Western Plus Crystal, Hotel & Spa?

Yes, pets are welcome, with a limit of 2 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Best Western Plus Crystal, Hotel & Spa?

Sorry, there's no on-site parking at Best Western Plus Crystal, Hotel & Spa.

What are the check-in and check-out times at Best Western Plus Crystal, Hotel & Spa?

Check-in start time: 4:00 PM; check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Best Western Plus Crystal, Hotel & Spa and nearby?

Best Western Plus Crystal, Hotel & Spa has a spa and an indoor pool, as well as a steam room.

What's the area around Best Western Plus Crystal, Hotel & Spa like?

Best Western Plus Crystal, Hotel & Spa is in Nancy City Centre, a short 5-minute walk from Nancy Station and 4 minutes' walk from Congress Center Jean Prouve.

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Best Western Plus Crystal, Hotel & Spa Reviews

Reviews

8.4

Very good

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Room
Location
Value

Reviews

10/10 Excellent

A five minute walk from the train station. Easy walk to most sights and shopping. Multilingual staff very friendly and helpful.
Kevin, 4-night trip

10/10 Excellent

Extremely well run hotel. Excellent property conditions. Wonderful bed.
Eduardo, 1-night trip

8/10 Good

Great stay in Nancy

The Best Western Crystal Palace in Nancy was an easy walk from the train station. It was perfect for walking to shopping nearby or for heading to Stanislas Square for sightseeing or dining. The staff was great and very friendly.
David, 2-night trip

10/10 Excellent

Location, services, value
Alton, 1-night trip

8/10 Good

Convenient stay option in Nancy

Good stay in Nancy at the BW within walking distance from the train station and to Place Stanislas. Updated lobby and room, though small was clean, quiet and comfortable. Enjoyed the breakfast, though we also took cheaper coffee and croissants options nearby.
Bed
Desk and closet
Room view
Carl S, 2-night trip

10/10 Excellent

****

Great location, modern and spacious rooms, and above all, wonderful staff. Breakfast is okay.
SYLVIA, 2-night trip

10/10 Excellent

Great property. Very very central. The 50minutes included in the spa a great plus. Great service. Great breakfast. Nice bar in the evening with Cuban latin music. Rooms are France small. So is the elevator. We had a great time - recharging the batteries.
Alex, 2-night trip

8/10 Good

Overall a good experience

The check in was complicated because the credit card machine to put a hold on the card, didn’t work. I had to go back. The room was really tiny but other than that all good. The hotel is at 3 min from the train station so its location is very strategic.
Annie, 2-night trip

10/10 Excellent

We do not always stay in hotels but we had horrible experience with another housing option in town. We could not stay there for three more nights so I made quick reservation on Expedia and we went right to the hotel. It was only 10 in the morning but we had not had a lot of sleep. Checkin was not til 4. Staff was very kind and let us chill in lobby and got us room by one which was incredibly appreciative. Thanks so much.
jeffrey, 3-night trip

8/10 Good

Ik vond het een hele fijne accommodatie in het centrum. Alles op loopafstand, perfect! Mooi en nieuw hotel. Leuke bar ook. Alleen de kamer vond ik voor een superior kamer klein, donker en simpel.
Sara, 1-night trip

8/10 Good

Ce que j'ai pas apprécié le mini bar est payant alors c'est le cas avec d'autres concurrents. J'ai pas été informé à l'accueil. Par contre j'avais chambre de luxe dans un hôtel à Paris mais le mini bar était compris dans le forfait.
Ulrich, 2-night trip

10/10 Excellent

Anne, 1-night trip

10/10 Excellent

Christian, 1-night trip

10/10 Excellent

OMAR, 1-night trip

10/10 Excellent

Arnaud, 2-night trip

6/10 Okay

Stephanie, 1-night trip

10/10 Excellent

Tout est parfait dans cet hôtel : la chambre, le spa, le rooftop et l’accueil par le personnel.
Sandrina, 1-night trip

8/10 Good

Michel, 1-night trip

10/10 Excellent

Nicolas, 4-night trip

8/10 Good

Emeline, 1-night trip

10/10 Excellent

Sebastien, 1-night trip

10/10 Excellent

Pierre guillaume, 1-night trip

10/10 Excellent

Art Nouveau weekend in Nancy

Great weekend in the heart of Nancy. A very cosy and welcoming hotel with great cocktails, tasty breakfast and a chic spa.
Kamil, 1-night trip

10/10 Excellent

Très bien je recommande
Farid, 1-night trip

8/10 Good

Paul-Alain, 2-night trip