Very quiet place to stay. Affordable price. But slightly remote.
ymw
Expedia 真實旅客評價
2/10 欠佳
2016年12月11日
I have stayed in better room for RM80
I would not come even i am travelling single after this. Yes I planned for budget hotel. But not with poor services. Cleanliness is out of rank. I found fresh blood stain on my bedsheet. I stayed in dark for the whole night since the bulb blowed and no one come and change it. I bet there is better room available nearby with lower cost.
ahmad
Expedia 真實旅客評價
2/10 欠佳
2016年1月21日
no room is my booking
I and family go to hotel and staff is no room is my booking. Cannot recoment for all.
Mohammad Iswandy
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月12日
cheat
Booking but not stay as there are no room...Hotel.com cheat...
KU IMRAN
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月12日
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2015年5月11日
near but bad hotel
toilet,bed,table,wardrobe, floor not clean. they even left out contact lense at toilet mirror. aircond not cold at all.
no toilet paper.
Nicholas
Expedia 真實旅客評價
2/10 欠佳
2015年5月9日
bad experience
Very bad..as hotel personnel tell me no room and didn't had my reservation n need to stay at toll
Lok
Hotels.com 真實旅客評價
4/10 一般
2015年5月8日
MOHD NIZAM
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月8日
"BOOKING NO. MEANS NOTHING!"
On 1/5/2015 I went to Malacca for a vacation with my family after booking online 2 days earlier (with no booking-fee) for a room in Straits Settlement Inn via Hotels.com. I already called the hotel at 2pm to reconfirm the room availability & they said not to worry they still got rooms. I arrived at 6pm (because the map you show on your web brings us to somewhere else) but unfortunately the receptionist said the hotel is ALREADY FULL! I asked them how come, I already book online; while showing him my booking confirmation no. (8102491098757). They said the no. MEANS NOTHING! (CAN YOU ACCEPT THAT??!) And there’s a system problem and suggest to go to another hotel which costs 3x higher from the room I booked (while probably "just acting" like calling the other hotel to keep us calm & go away). I was VERY UPSET with this incident. We spent our whole night searching for a hotel with reasonable price & service but just disappointed (of course, it's a holiday season). We feel VERY VERY ANGRY & DISAPPOINTED. There is no more option and then we decided just to go back to our hometown. NO VACATION FOR US ON THAT HOLIDAY SEASON. Please don't mess with your guest even though they still not yet pay the booking fee. Or just don't offer a free booking-fee option at all if you cannot fulfil your promise to your guests. FYI this is my first time using hotels.com & I hope this will be the last time too if there's no satisfying reason for hotels.com & Straits Settlement Inn to be come out with.
ahmad
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月8日
Don't believe online booking
They didn't reserved any room for those who has made online booking. So bad services.
Cecelia Lee
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月8日
Worst hotel ever stayed in.
It was a lousy hotel with few amenities. No coffee making facilities although they advertised on their website. Situated in the outskirts n the Hotel.com agent told us it was within walking distance of Jonker street. The room was bare n window panes broken left empty. The toilet bowl n sink were filthy.
rodger
Hotels.com 真實旅客評價
2/10 欠佳
2015年5月5日
Bad stay
Dirty n not given the room that we booked for very disappointed. Will never come back. First n last visit
lee
Hotels.com 真實旅客評價
4/10 一般
2015年2月27日
a budget hotel
Despite booking a week ahead, hotel rooms oversold when check in at 6pm. Got a substandard room on 1st night but was okay. Water pressure was low.
真實旅客
Hotels.com 真實旅客評價
6/10 不錯
2015年1月3日
Melakka Outside
Beim ersten Zimmer hatte das Badezimmer kein Dach! Es Regnete in Strömen und wir verlangten ein neues Zimmer. wIFI nur in der Lobby.
Taxi zur City 15 RM
Taxi zum Busterminal 25 RM
真實旅客
Hotels.com 真實旅客評價
4/10 一般
2014年12月31日
Terrible
I paid Rm 110 per night for this 2.5 stars INN for 2 nights(26 - 28 Dec.14) as stated in the website by the INN,Balcony with City view,LCD TV with premium channels,Refrigerator with coffee/tea maker.
When arrived at the INN none of the above to be found,no balcony only a normal window with rooftop view and this INN is situated in the village not in the city(3 KM to city) and transport is very poor(bus stop in front of the INN, bus arrived at unspecific time even the hotel staffs couldn't predict,not a single taxi on the road either,every time need to go out you need to call a taxi.When ask about the coffee/tea maker and Fridge the staff said not ready yet.Service is also very poor only one toilet roll and two towel provided not even a slipper, you have to go to the toilet bare footed.Finally, when I make a booking and choose currency of my country but when come to credit card payment it automatically revert to Ringgits at a very poor rate.
Please avoid this INN unless you got no choice.
Room Tip: Never choose this INN
ALSO SEE ANOTHER COMPLAINT IN TRIP ADVISOR FORUM ABOUT THIS INN
Ong
Hotels.com 真實旅客評價
6/10 不錯
2014年12月3日
Village stay
Hotel not easy to locate as it is hidden in the outskirt of Malacca town and inside kampung (village). Those who prefer fresh kampung atmosphere will be okay. Staff okay, not much facilities In fact I ask for a place with swimming pool and was told that this place has one. Instead turn out to be budget hotel located in a row of shops and where to build a swimming pool.