No muslim facilities wash room , wall cracked , room service take longer than expected (35-40 minutes, even for water bottle , ice etc).
Abdullah
Abdullah (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月19日
Emailed to inquire about an early check in and did not get a response. Arrived in time to check in and still had to wait 15-20 mins before room was ready. Room was spacious and appreciated a good shower due to thr Morocco heat. However, the air conditioner although on, did not do justice. Was still sweating from the heat. The QR code on the room service menu only took me to the menu page and the phone did not have buttons corresponding to what was room service. Had to go down to order which was fine - staff was friendly and efficient. Food was good, no complaints there. Did not get to try the pool bc it was closed. Overall, not an okay stay - booked mostly for convenience bc it was close to the airport.
Amika
Amika (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月9日
Super hotel, proche de tout, personnel serviable, hyper accueillants avec les enfants, genial!
Chloé
Chloé (7 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月2日
Établissement charmant , personnel serviable et petit déjeuner copieux. A recommander
Dominique
Dominique (1 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年6月30日
Rien ne fonctionne
Je voyage beaucoup dans les hôtels et pour moi quelques choses d’important c’est le côté fitness bien être.
L’hôtel mais bien en avant avec les photos qu’il y a un côté salle de sport !!!! Mais une vrais blague c’est vraiment mal honnête 3 appareils cardio un tapis, un vélo, un stepper mais rien ne fonctionne!
C’est tellement dommage de perdre toute crédibilité comme ça !
Nicholay
Nicholay (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年6月23日
Nice boutique hotel. Friendly staff.
Ayman
Ayman (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月18日
Best Location
Pius
Pius (5 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年6月11日
Moulay Driss
Moulay Driss (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年5月15日
I had a fantastic stay at the Kech Boutique and Spa in Marrakech. The hotel exceeded all my expectations with its exceptional service and beautiful rooms. The quality of the bedding was top-notch, providing a comfortable and restful night's sleep. The room was well-equipped with modern amenities, making my stay even more enjoyable. I highly recommend this hotel to anyone looking for a luxurious and relaxing stay in Marrakech.
Mikael
Mikael (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年3月11日
Poor service
We got to the hotel at around 1am,
The staff member couldnt find the booking, took around 10 minutes to find it on his system
2nd, i booked this hotel due to getting a free upgrade if rooms were available, exec and family rooms were available but the staff member serving us could not give us an upgrade as he did not know how to and the main staff had gone home for the night
3rd - had 1 bath towel in the bath when room was booked for 2 people
saheed
saheed (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月1日
Top
Mhiri
Mhiri (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月13日
ayoub
ayoub (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年1月23日
Ibrar
Ibrar (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年11月21日
Zineb
Zineb (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年11月12日
Good service
Quality of the service and facilities was excellent!
Ma Kristina
Ma Kristina (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2023年11月10日
Sam
Sam (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年11月6日
Maria
Maria (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年11月1日
Abus de prix
Very expensive shuttle for the airport.
Ils abusent des touristes et hôtel pas propre.
Linda
Linda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023年10月29日
haikel
haikel (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2023年10月8日
The front desk staff was wonderful as we checked in. Helpful. Pleasant. Friendly. Accommodating.
Linda
Linda (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2023年10月8日
Nisrine
Nisrine (7 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023年10月7日
One night in Marrakech
Staff was wonderful but hotel is in the middle of nowhere but with a sketchy all night club in the back parking lot. Dark decor in rooms makes it feel like it may not be clean. Not fresh smelling. It kind of felt like a dark Crown Plaza Hotel in the US. We booked because it was near the airport but we would have been happier staying closer to the Medina.
Ann
Ann (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2023年9月30日
Johan
Johan (5 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2023年9月26日
Satety did not come first
I booked this hotel the morning after the earthquake thinking that because it is a new building it would be safe to stay there until our flight. We got the taxi there (as our previous riad closed) and could not believe how much damage there was in the reception area alone. I tried to get a refund but to my shock and horror the owner kept the hotel open meaning that it was impossible.
Amal, who is their sales executive, said in an email to me that only "small damage" was incurred to the ground floor and that the hotel remained open. It is delusional to tell me that that was small damage. You put all those guests in danger and your staff by keeping the building open. If there was a larger aftershock I do not think your hotel would mostly stay stood. And you want me so stay in a building that was split in two? Please tell me your logic as to how it was safe. If you are putting money before safety you are indeed selfish and should be ashamed of yourself. We lived in an earthquake zone and so we know what we saw was not safe.
The receptionist (if you see this I hope you are okay) looked petrified and incredibly stressed not knowing what to do with the guests because the structural integrity of that building was non existent.
With the mindset of this owner I do not trust that they will properly fix this building, which is a shame because it looked like it would have been a nice place before the disaster.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
2/10 欠佳
2023年9月23日
A fuir, c’est des voleurs, et j’ai les preuves!
Malheureusement cet établissement pense qu’à l’argent et se fiche clairement des touristes ou clients, ils mettent la vie en danger en cachant les dégâts du tremblement de terre par des rideaux ou des tableaux. J’ai les preuves à l’appuie et même des enregistrements ou les personnes disent clairement « on cache pour les touristes ».
De plus, on m’a volé des affaires à moi de valeurs, le lavabo dans la salle de bain avait une fuite que j’ai signalé le premier jour, mais tout le monde s’en fout.
J’ai été client plusieurs fois dans cet hôtel, mais c’est la dernière fois. À fuir.