We phoned them from the airport asking if they could pick us up (they’re only 5.5 miles away). Not only did they say they would not they also said we had no booking! This was pretty stressful not so much for me as i’m used to travelling but me & my wife had travelled from England and we were knackered. This news was worse for my 80 year old mother in law who had travelled from L.A. So, I bought a SIM card ( you need a local number for grab) registered it, not straight forward in the Philippines, downloaded the “grab” app and ordered a grab taxi, this took two hours!
My wife persevered on the phone whilst I was doing the above and eventually (10 mins or so) the receptionist found our reservation.
On arrival we were checked in to 2 rooms on the 6th floor, the young man said that there would be some work on the 3rd floor the following day and we might hear some noise.
The next morning we had breakfast, went to the pool for a couple of hours and about 1pm went to our rooms to rest as we were flying to our final destination the following day. We could not rest because of constant loud banging & drilling! The hotel is a 23 floor tower block by the way with the pool on the roof, that was good.
I walked down to reception, it’s quicker than the lifts cause there are only 2 of them and the lift attendants frequently cancel call requests! I couldn’t believe it but the construction was on the 5th floor, right under our rooms! I demanded that they give us rooms higher up. So stressful