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Grand Nikko Tokyo Bay Maihama

4.0 star property
Hotel with 2 restaurants, near Tokyo Disney Resort®

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Nikko Tokyo Bay Maihama

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Property amenity
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Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Electric vehicle charging point
  • Pool
  • Parking available
  • Air conditioning
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free train station pick-up
  • Free train station drop-off
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 14 meeting rooms
  • Meeting rooms
  • Airport shuttle
For families
  • Children stay free
  • Free cots/infant beds
  • Fridge
  • Private bathroom
  • Television
  • Terrace
The price is HK$1,028
HK$1,244 total
includes taxes & fees
7 Jan - 8 January 2025

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for Garden Standard Room, Non Smoking, Theme Park View (No Guarantee of Theme Park Entry)

View from room

Garden Standard Room, Non Smoking, Theme Park View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 28 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Garden Superior Room, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

View from room

Garden Superior Room, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 32 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Garden Deluxe Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Deluxe Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Garden Deluxe Family Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Deluxe Family Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 56 sq m
  • Ocean view
  • Sleeps 6
  • 4 Single Beds

View all photos for Rainbow Standard Room, Non Smoking, Theme Park View (No Guarantee of Theme Park Entry)

View from room

Rainbow Standard Room, Non Smoking, Theme Park View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 28 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Rainbow Deluxe Family Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Deluxe Family Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 56 sq m
  • Ocean view
  • Sleeps 6
  • 4 Single Beds

View all photos for Rainbow Deluxe Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Deluxe Room, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Rainbow Superior Room, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Superior Room, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
Renovated in 2023
  • 33 sq m
  • Ocean view
  • Sleeps 6
  • 2 Single Beds

View all photos for Junior Suite with Lounge Access, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Junior Suite with Lounge Access, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 63 sq m
  • Ocean view
  • Sleeps 2
  • 2 Single Beds

View all photos for Nikko Deluxe Room with Lounge Access, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Deluxe Room with Lounge Access, Non Smoking, Sea View (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 40 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Nikko Deluxe Family w/ Lounge Access, Non Smoking, Theme Park View(No Guarantee of Theme Park Entry)

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Deluxe Family w/ Lounge Access, Non Smoking, Theme Park View(No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 56 sq m
  • Park view
  • Sleeps 6
  • 4 Single Beds

View all photos for Nikko Superior Room with Lounge Access, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

View from room

Nikko Superior Room with Lounge Access, Non Smoking, Balcony (No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 32 sq m
  • Ocean view
  • Sleeps 5
  • 2 Single Beds

View all photos for Nikko Standard Room w/ Lounge Access, Non Smoking, Theme Park View(No Guarantee of Theme Park Entry)

View from room

Nikko Standard Room w/ Lounge Access, Non Smoking, Theme Park View(No Guarantee of Theme Park Entry)

Highlights

Balcony
Air conditioning
Heating
Executive Lounge
Free cots/infant beds
Fridge
TV
Hypo-allergenic bedding
  • 28 sq m
  • Park view
  • Sleeps 5
  • 2 Single Beds

View all photos for Rainbow Standard Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Standard Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Standard Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Standard Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Nikko Deluxe Twin Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Deluxe Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Garden Superior Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Garden Deluxe Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Nikko Standard Twin Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Standard Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Nikko Superior Twin Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Superior Twin Room

  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Executive Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for Garden Deluxe Family Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Garden Deluxe Family Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Rainbow Superior Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Superior Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Rainbow Deluxe Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Deluxe Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Nikko Deluxe Family Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Nikko Deluxe Family Room

  • Sleeps 4
  • 4 Single Beds

View all photos for Junior Suite

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Junior Suite

  • Sleeps 2
  • 2 Single Beds

View all photos for JAPANESE-WESTERN STYLE ROOM

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

JAPANESE-WESTERN STYLE ROOM

  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Rainbow Deluxe Family Room

Hypo-allergenic bedding, memory-foam beds, in-room safe, desk

Rainbow Deluxe Family Room

  • Sleeps 4
  • 4 Single Beds

Similar properties

Lobby

Tokyo Bay Maihama Hotel First Resort

Parking available
Free WiFi
Restaurant
Laundry facilities
8.6 out of 10, Excellent, (1003)
The price is HK$855
HK$1,035 total
includes taxes & fees
23 Dec - 24 Dec
Tokyo Bay Maihama Hotel First Resort
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About the area

Map
1-7 Maihama, Urayasu, Chiba, 279-0031

What's nearby

  • Tokyo Disney Resort® - 8 min walk
  • Tokyo Disneyland® - 16 min walk
  • Ikspiari - 3 min drive
  • Tokyo DisneySea® - 4 min drive
  • Kasai Rinkai Park - 7 min drive

Getting around

  • Tokyo (HND-Haneda) - 31 min drive
  • Tokyo (NRT-Narita Intl.) - 52 min drive
  • Kasai-Rinkai-koen Station - 6 min drive
  • Shin-Urayasu Station - 9 min drive
  • Urayasu Maihama Station - 24 min walk
  • Bayside Station - 4 min walk
  • Tokyo Disneyland Station - 15 min walk
  • Resort Gateway Station - 24 min walk
  • Free train station pickup
  • Airport shuttle (surcharge)
  • Free train station drop-off

Restaurants

  • ‪トゥモローランド・テラス - ‬8 min drive
  • ‪れすとらん北斎 - ‬18 min walk
  • ‪パン・ギャラクティック・ピザ・ポート Pan Galactic Pizza Port - ‬5 min drive
  • ‪リフレッシュメントコーナー - ‬16 min walk
  • ‪ホライズンベイ・レストラン - ‬7 min drive

About this property

Grand Nikko Tokyo Bay Maihama

Grand Nikko Tokyo Bay Maihama puts you a short five-minute drive from Tokyo Disneyland® and Tokyo DisneySea®. Guests can hang out at the indoor pool or seasonal outdoor pool, or grab a bite to eat at All Day Dining「Le Jardin」, which is one of 2 restaurants and serves breakfast, lunch and dinner. Other features include a bar/lounge and a terrace. Fellow travellers love the helpful staff and breakfast. The property is only a short walk to public transportation: Bayside Station is 4 minutes away.

Languages

English, Japanese

At a glance

DONE

Hotel size

    • 709 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • This property’s parking fee is JPY 3,100 for the first night. An extra JPY 1,600 will be added for each additional night. Parking is available 7 AM on check-in day to 1 PM on check-out day.
    • Breakfast is not included for children booked in Breakfast rate plans.
    • Guests staying at this property are not guaranteed theme park access. Guests are required to purchase fixed-date theme park tickets online in advance of arrival to enter the park. Tickets are not available for purchase at the property.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (aged 3 years old and younger) stays free per registered adult when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Uncovered on-site self-parking (JPY 3100 per night; includes in/out privileges)
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle from 8 AM to 6 PM*
    • Free train station shuttle from 8:30 AM to 7:00 PM
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop

Travelling with children

  • Children stay for free (see details)
  • Children's menu
  • Bed rails
  • Fence around the pool
  • Lifeguard on-site

What to do

  • Shopping

Working away

  • 14 meeting rooms
  • Conference space (19375 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1990
  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
  • An indoor pool
  • Seasonal outdoor pool
  • Art gallery on-site
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Accessible airport shuttle
  • Handrails in stairwells
  • Wheelchairs available on site
  • Grab bar near toilet
  • Well-lit path to entrance

Room amenities

Be entertained

  • Television

Home comfort

  • Air conditioning and heating
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Memory-foam mattress
  • Free cot/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

All Day Dining「Le Jardin」 – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Sushi Tempra 「Tamakagari」 – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately JPY 3800 for adults and JPY 2500 for children
  • Airport shuttle service is offered for an extra charge of JPY 1300 per person (one-way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for JPY 5000 per night
  • Airport shuttle for children between the ages of 6 and 12 costs JPY 650 (one-way)
  • Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

Parking

  • Uncovered self-parking costs JPY 3100 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 5:30 PM
  • The seasonal pool is open from July to September

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property accepts credit cards and cash.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels).
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Grand Nikko Tokyo Bay Maihama Hotel
Tokyo Bay Maihama Hotel Club Resort
Grand Nikko Tokyo Bay Maihama Urayasu
Grand Nikko Tokyo Bay Maihama Hotel Urayasu

Frequently asked questions

Is there a pool at Grand Nikko Tokyo Bay Maihama?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 5:30 PM.
Are pets allowed at Grand Nikko Tokyo Bay Maihama?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Grand Nikko Tokyo Bay Maihama?
Yes. Self-parking costs JPY 3100 per night. Electric car charging is available.
Is an airport shuttle service offered by Grand Nikko Tokyo Bay Maihama?
Yes, an airport shuttle is available from 8 AM to 6 PM at scheduled times. The charge is JPY 1300 per person one-way.
What are the check-in and check-out times at Grand Nikko Tokyo Bay Maihama?
Check-in start time: 3:00 PM; check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Grand Nikko Tokyo Bay Maihama and nearby?
Grand Nikko Tokyo Bay Maihama has an indoor pool.
Are there restaurants at or near Grand Nikko Tokyo Bay Maihama?
Yes, there are 2 on-site restaurants, featuring Japanese cuisine.
Does Grand Nikko Tokyo Bay Maihama have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Grand Nikko Tokyo Bay Maihama like?
Grand Nikko Tokyo Bay Maihama is a short 4-minute walk from Bayside Station and 16 minutes' walk from Tokyo Disneyland®. Travellers say that the area is walkable and good for families.

Grand Nikko Tokyo Bay Maihama Reviews

Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Exceptional

2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
Very friendly staff. Excellent service.
Jason, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The place is clean and the staff are very friendly. The buffet breakfast offered lots of options.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful Hotel and great breakfast buffet. Only 2 complaints—beds are too hard and the temperature in the hotel was too warm. We turned the heat off and it still was too warm—we slept with our heat completely off and the patio door open in order to be comfortable and not sweat. Great location and 6 minute walk to monorail station.
Paula, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I was pleasantly surprised with our stay and the ease of moving to Disneyland which the hotel offers. Service staff are excellent and this hotel suitable for both families, couples and a group of friends. F&B quality was also good and we ate at both the Int’l rest as well as the Japanese rest. Overall experience was great and the hotel is also not overly priced for both rooms & F&B. We booked two rooms and are very happy with our stay, thank you.
Marina, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeremy, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location with transportation to the parks. Exceptional service.
Kathleen, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Convenient stay for Disney
It was a very quick one night stay so that we could easily get to Tokyo Disney Sea. The room was fine for this purpose however it would not have been comfortable for an extended stay since the room is pretty small for a family of 4. There wasn’t enough room for all the luggage and the bathroom is very tight. The room was clean and updated I believe so that was nice. The staff were very helpful in storing our luggage while we went to Disney and helping us to get transportation to our next hotel after. I would stay here again if going to Disney, but would not have 4 people share one room.
Paula, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Great location
Beautiful hotel. Check in and out was quick and easy. Recommend checking in before you return from Disney as it is busy in the evenings. Hotel staff have difficulty with English BUT are so great to communicate with by using a translator so we can understand each other. Great location for Disney whichever park you choose. Can walk from the monorail station or by resort shuttle from the monorail. The room is spacious too and everything is so clean.
Standard twin room
Diane, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay for Disneyland!
Loved it here! Room is spacious and amenities were complete. Loved the tub! Beautiful view of the bay! We didn’t mind that it wasn’t super modern or updated. The bed is not comfortable, but it was great value for being so close to Disneyland and for the price. Walking distance to the monorail! Everyone is nice and helpful.
Stephanie, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, great breakfast buffet, easy access to Disney,
Keith, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rachael, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akiko, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Glen, 3-night trip
Verified Hotels.com guest review

6/10 Good

Irasema, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hotel felt very grand yet modern. Sushi restaurant at the lobby floor serves tasty Japanese cuisine. They have regular shuttle buses to the Tokyo Disney Line and also Maihama station. If you stay on the 11/12tj floors, the Nikko lounge is highly recommended with tasty snacks and great beverages. Hotel room was clean and spacious.
2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Brandon, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jeff, 6-night trip
Verified Hotels.com guest review

6/10 Good

This hotel is fine. Convenient to Disney. Nothing wrong with it. Just basic rooms and a little tired in real life compared to photos. Would choose the Hilton over this hotel for English speaking guests.
Julia, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Karina, 3-night trip with friends
Verified Hotels.com guest review

4/10 Fair

No assistance from staff
We booked for our Tokyo Disney trip. On our last night we wanted to forward some baggage to our Shinjuku, we were informed that they can only assist with luggage delivery between 7 am and 1 pm. This was kind of insane as 7 am is already quite late to be out of the hotel if you are going to Disney as queus start much earlier and the hotel isnt that near to either park entries and there is no way you will be back from the parks before 1 pm. Been to much simpler hotels where reception staff could assist with luggage delivery at any time. It was 6 pm and they said no staff could assist even though they were clearly just standing around as the hotel was empty. Disappointing.
FelipeMatheus, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Victor, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Jose, 6-night trip
Verified Expedia guest review

10/10 Exceptional

I will definitely make this my choice when visiting Tokyo Disney again. The staff was very kind and helpful, even with my limited Japanese. Beyond having excellent shopping, and food options, being steps away from the Bayside Disney Monorail Station made beginning and ending my day easy.
Jess, 4-night trip
Verified Expedia guest review