Booked room with view on arrival was asked to pay extra almost 500 gbp for same room which was already booked
Parking was over priced
Air conditioning was faulty asked to have it checked the guy came out twice and still didn’t work gave up trying in the end
Breakfast was good staff were very polite
House keeping was excellent kept the room spotless and always worked around us
Valet service was slow and no way of asking the car to be bought up whilst you make your way down to collect have to go there and then wait 10 mins for somebody to collect your car and the parking charge was 320 gbp for 5 days
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025年1月8日
Waleed
Waleed (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月31日
Sheik
Sheik (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Good job!
Highly recommend!
Taufiq
Taufiq (7 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年11月9日
Great hotel
Khalid
Khalid (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2024年8月15日
The reception did not have any English speaking person. Although I booked in advance I was told that there was no room available.
Fathima
Fathima (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年5月13日
TAYSEER
TAYSEER (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年4月15日
zoheir
zoheir (15 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月9日
ماشاءالله فندق في المستوى
wiam
wiam (3 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024年3月28日
Raisa
Raisa (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年3月25日
Fint hotell med dårlig lokasjon
Fint hotell veldig fornøyd uten om lokasjon
Vi måtte vente lenge på bussene av og til 30 minutter
真實旅客
8 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年3月23日
Mariya
Mariya (5 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年3月14日
Stayed here twice. First time was OK. Second time nasty room and horrible customer service.
Abdulaziz
Abdulaziz (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月2日
This Hotel is a hidden gem.
Out of ALL the hotels we stayed at from the IHG coll3ction, this one tops the list.
Hands down 10 out of 10.
Will mos def return.
Faysal
Faysal (9 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年2月18日
Azat
Azat (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月12日
Omar
Omar (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年2月11日
I booked the hotel because they had pool
And it was not even working
Staff don’t speak English , room was clean.
Arif
Arif (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年2月6日
It was comfortable but shuttle service need to be more frequent and drivers need to be friendly.
Aasia Razzak
Aasia Razzak (3 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2024年2月1日
ALIREZA
ALIREZA (3 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年1月8日
Daniyal
Daniyal (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年1月7日
Great hotel that offer free transportation to kaaba. It takes 6 minutes by bus. Decent breakfat and multiple restaurants around the area. The gym open at noon and closes around midnight. Downside there are too many children in the gym which is distraction. Also, there are good coffee shop and souvenir shops inside the hotel . I highlly recommend this hotel.
Anouar
Anouar (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年1月7日
During our six nights stay, our room was cleaned ONLY once despite our repeated requests. No sense of customer services at all! It was extremely busy but there were only limited number of lifts which were in operation. Just to get something from the shops downstairs, one had to make a provision of at least 30 minutes. Picture of the buses/coaches are complete deception! Picture of a tripe room with three double beds is also a big LIE! The only good thing about this hotel is that it is in Makkah & that is exactly the reason the owners do not care at all, unfortunately!
Mateen
Mateen (6 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年1月4日
Omar
Omar (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月28日
The hotel was very nice and front desk staff was very friendly and allows us to check in early. The breakfast buffet was good with different varieties. I will definitely be coming back to this hotel in the near future 😀