4/10 一般
2025 年 8 月 10 日
Poor experience, poor room
When we walked in the room it smelt old, musky, mouldy strong. The AC was not working. 2 men came to fix it, which drew out some of the smell. My friend called ahead of time to have wine ready for us when we arrived, as she wanted to surprise me for my birthday, it was not there. There was no hot water for our shower, we did mention this to the front desk the next day. We were busy out and about all day, we didnt know if we had hot water or not so we showered at the pool. We also asked for towels for our room and they said they would bring them but did not. Our last evening we noticed the AC leaking water, pooling on the floor, we had towels soaking up the water, it appeared worse in the morning, we went to go tell the front desk. Hoping to get a discount for our not so nice stay. We had let them know we would like a discount and were told they would email once they knew how much of a discount they could give within a couple of hours. I have yet to get that email.
Lisa
Lisa (2 晚家庭旅程)
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