8/10 很好
2025年1月16日
Review for Awa Boutique Hotel Holbox
While the staff provides excellent service and is very attentive, the hotel falls short in several areas. The location is not ideal, situated next to a mangrove and a stream with a very unpleasant smell.
My room had multiple issues upon arrival: the air conditioning was broken, there was no minibar, and the shower drain was clogged. Although these problems were eventually resolved, they caused significant discomfort during my stay.
The pool is very cold as it is in the shade and should be heated. Additionally, the heated rooftop pool is far too small to accommodate guests comfortably.
Overall, the room was not comfortable, and the hotel is in need of better maintenance. It has potential but requires significant improvements to provide a satisfactory experience.
Silvio
Silvio (2 晚行程)
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