This hotel has a great potential to be amazing. However the woman working in the reception was horrible to deal with. Rude and condescendin, she should not be working with customers at all.
This woman called us the night before our visit demanding that we give her our credit card detals, threatening to cancel our booking if we do not give this to her over the phone. It seems like they have not heard about GDPR that is a law in the EU?
I told her that I was not comfortable with giving a stranger my credit card detals over the phone and asked to sort this out during check-in the following day. She said no and that she would cancel the room. HOW is this reasonable?
When making this reservation I entered my credit card information to Hotels.com, no one should be asked to give this information a second time to a third party. This makes you feel unsafe. Horrible customer service and I would never recommend anyone to stay here.
I would like to add that the lady working in the breakfast area was amazing.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 7 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 25 日
Excellent
Un personnel au petit soin de la clientèle.. un grand merci à la femme de ménage pour sa gentillesse, sa bienveillance.. idem pour l’équipe à l’accueil… je recommande vivement cet hôtel
David
David (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Air conditioning doesn't work properly, beware
Be cautious about staying at this hotel during the summer months. Some rooms have good air conditioning, some have insufficient air conditioning that can't cool the room below the outside temperature. Staff are unwilling/unable to do anything if you get one of the rooms with insufficient air conditioning.
We had to sleep with the window opens overnight to reduce the temperature in the room from 26 to 23 degrees, so we could get some sleep.
The pool is nice though, although the ladder into the pool is loose and could become a hazard at some point.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 22 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 1 日
Knut
Knut (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Laura
Laura (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 11 日
Lou
Lou (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 7 日
Andrzej
Andrzej (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Stephane
Stephane (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Seems air conditioning was not available as was early in season. It was fine with window open
Frank
Frank (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 18 日
Heated swimming pool. Helpful and friendly staff.
Hélène
Hélène (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
Pascal
Pascal (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Best hotel and friendliest staff!!! I will never forget how they would prepare a table for breakfast for us every morning because we have a little one. Just so it’s ready when we get there. Will always return!
Rita
Rita (9 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 3 月 31 日
Trevligt hotell, men tag med öronproppar
Skönt med värmd pool och trevlig personal, men läge mot gatan drar ner helheten.
Anba
Anba (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 19 日
jean-max
jean-max (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 15 日
Cedric
Cedric (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 24 日
Toujours un plaisir
Comme toujours dans cet hotel très bien situé, très bon accueil par un personnel souriant.
Très bon petit déjeuner....
PATRICK
PATRICK (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 11 日
Beautiful view of Cassis region and easy walkable access to the harbor and the calanques.