At first sight, it is a little rough around the edges. We pulled into L.A. and honestly felt like we were in the slums. The building itself was nice, but the neighborhood was a little sketchy. It was night, there were homeless people on the streets, digging through trash, smoking drugs out of pipes and sleeping. We are from Northern California and have visited San Francisco plenty of times, so we were no strangers to some of this behavior. But we had our 10 year old daughter with us and just felt like we needed to get her inside quickly.
Parking is NOT included, so you have to pay $30 a night to park close enough to unload your luggage. And you have to move the car by 10am or pay again.
Once in the building it is nice. Security and staff are nice and polite. Always hold open door for you. Get you towels, help with directions, etc.
The room...we were shocked to walk in and see there are concrete floors. No carpets. No finished flooring like LVP or lino, just concrete. And there is no microwave...weird. A full kitchen with dishwasher, stove, sink, etc, but no microwave. Once you look passed that, it is nice. Laundry in the room, two separate bedrooms plus a familyroom, 2 separate bathrooms. It worked for what we needed, so I gave it 3 stars. But honestly, we wouldn't stay here again.
Sketchy neighborhood, concrete floors in room, no microwave, pay extra for off-site parking. For the price of over $300 a night (including parking fees), we have seen much better!