10/10 完美
2025 年 8 月 11 日
Exceptional Service
It's the people (for me) that make a place.
Don't get me wrong, the location, and Caistor Hall itself are both great, but the service we received made this an exceptional experience.
We felt right at home, it's posh but without airs & graces, perfect.
Michelle was just lovely, so friendly and helpful, knew the property, it's history, and spoke very highly of the owners (important that the leadership of a place like Caistor Hall is right).
I think this hotel is a fantastic place for an event, a weekend stay or dinner at the Michelin star restaurant (we didn't on this occasion but if I can get a booking it's on the cards).
Massive thanks to all the staff there, made us feel very welcome and we had a lovely stay.
🙏😎🙏
Our room was good, bed was very comfy and we slept well.
Breakfast, which was included, was of a very high standard, plenty of options for all tastes.
The grounds were amazing (the stunning weather helped!), we would go back in a heartbeat, really loved it here.
WiFi is available, plenty of parking, 10 ish minutes from the heart of Norwich.


J
J (2 晚行程)
Hotels.com 真實旅客評價