From the start, we had a bad experience with River Bann Retreat. The communication was very poor- I had to chase them to respond to emails and you can’t reach them on the phone. Our main complaint is that Lodge 1 is advertised as a 2 bedroom lodge. It in fact has only 1 bedroom, with a bed and a sofa bed in the living room /kitchen area. Our guests had to go home because it wasn’t as described. The kitchen area is not well equipped. Very defensive staff when our issue was raised about the misrepresentation of the rooms. Do not recommend.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 29 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
John
John (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 2 日
Superb
Second time staying here, can not fault the place one bit
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 6 月 30 日
Jackie
Jackie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 5 月 12 日
We were only there for 1 day but it was so relaxing for the 4 of us in our group, we feel rested and recharged, ready for the week ahead.
I had emailed a request to the owners the day before we were due to arrive, the owners reply was prompt and they accomadated our request as much as possible. Thank you for a great stay.
Simon
Simon (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024 年 2 月 22 日
Modern and clean and set in a beautiful location. The lodges are well presented but small. Sleeps 6 but only one two seater sofa so the only option is to sit at the dining table or lay on the bed which is not ideal.
Kitchen area is poor. Never seen accommodation like this with no oven, we bought food to cook and had to bin it.
David
David (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 15 日
Ben
Ben (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 12 月 29 日
5 star retreat
Took the children away for an overnighter. We all enjoyed every minute of it. Beautiful space and of course the hottub was amazing!
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2023 年 8 月 19 日
Carly
Carly (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 6 月 24 日
Rules not listed, and management hard to contact.
Nice to look at, and really modern compared to some others. However, had to wait over 11 days to get a reply from the owners regarding the booking after trying 3 different methods of contact. Phone calls and emails were never returned. Place was generally clean but the cutlery provided was filthy and there were some dead insects stuck to the roller blind at the patio doors to the rear. Also think it’s mad that the rules aren’t listed on the website or in the booking information for both the pod and hot tub - especially the 11pm cut off time. The necessity to shower is understandable for hygiene between hot tub usage, but the time constraints paired with the fact that every passer-by riverside has a clear view of you, as the only prevention is a stapled pair of curtains to one side, makes the price so unjustifiable. Again, lovely pod but could be so much better for the price.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 2 日
Great Getaway Experience
Great wee getaway for a couple however do not arrive an hour or 2 early thinking you can check in because you can’t. Do arrive to whatever check in time is. Not much privacy around as people are looking in. Shame the wall is front-facing opposite the hottub looking out towards the beautiful scenery as there was a lovely sunset as you would expect every night at summer term.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2023 年 4 月 21 日
A little bit of heaven
We had a lovely couple of nights here. I was travelling with a toddler and wanted somewhere she could play outside safely. Plus the hot tub was a massive bonus and we both enjoyed a bit of relaxation time in there. The lodge was clean and comfy and had everything we could want. We will be staying here again next time we come over.