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大加那天堂全套房全包度假村

5.0 星級住宿

Paradisus Grand Cana - All Suites - All Inclusive

高級海灘酒店，設有免費水上樂園，鄰近Cocotal高爾夫球鄉村俱樂部

選擇日期查看價格

大加那天堂全套房全包度假村相片集

3 個室外泳池；泳池傘、躺椅
附近的私人海灘、白沙、免費海灘接駁車、躺椅
水上樂園
高級寢具、特厚豪華床墊、迷你吧、房內夾萬
高級寢具、特厚豪華床墊、迷你吧、房內夾萬
大加那天堂全套房全包度假村配備免費水上樂園及免費兒童俱樂部，距離Cocotal高爾夫球鄉村俱樂部僅 10 分鐘路程。你可任選店內 7 間餐廳之一，大快朵頤，然後到訪 SPA，享受熱石按摩、體膜護理或面部療程服務。此奢華酒店的特色設施還包括 3 個室外泳池、海灘酒吧及健身俱樂部。旅客都很喜歡住宿的泳池及熱心員工。
VIP Access

評價

8.4 分，滿分 10 分，
很好

人氣設施服務

  • 泳池
  • SPA
  • 提供相連客房
  • 酒吧
  • 可攜帶寵物
  • 免費早餐

主要設施服務 (12)

  • 每日清潔服務
  • 私人海灘
  • 7 間餐廳及 5 間酒吧/酒廊
  • 全方位 SPA
  • 3 個室外泳池
  • 免費水上樂園
  • 免費兒童俱樂部
  • 免費海灘接駁車
  • 2 個室外網球場
  • 健身俱樂部
  • 附設免費海灘俱樂部
  • 太陽傘

合家歡 (6)

  • 嬰兒床 (免費)
  • 托兒服務 (收費)
  • 兒童泳池
  • 免費兒童俱樂部
  • 可提供相連客房
  • 私人熱水浴缸
現價 HK$2,836
合共 HK$3,630
連稅及其他費用
3 月 30 日 - 3 月 31 日

客房選擇

可用嘅客房篩選條件
正在顯示 12 種房型 (共 12 種)

載入所有套房 (Master, Swim-Up)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房 (Master, Swim-Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 157 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有套房 (Family Concierge, Master)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房 (Family Concierge, Master)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 92 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有套房 (Family Concierge)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房 (Family Concierge)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 74 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床

載入所有套房, 2 間臥室 (Family Concierge, Master, Swim Up)的相片

42 吋智能電視連有線電視頻道、電視

套房, 2 間臥室 (Family Concierge, Master, Swim Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 278 平方米
  • 可容納 7 人 (按實質預訂人數入住)
  • 2 張標準雙人床, 2 張標準雙人梳化床及 1 張特大雙人床

載入所有套房 (Family Concierge, Swim Up)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房 (Family Concierge, Swim Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 120 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床

載入所有套房, 2 間臥室 (Family Concierge, Master)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房, 2 間臥室 (Family Concierge, Master)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 167 平方米
  • 可容納 7 人 (按實質預訂人數入住)
  • 2 張標準雙人床, 2 張標準雙人梳化床及 1 張特大雙人床

載入所有套房 (Family Concierge, Master, Swim Up)的相片

42 吋智能電視連有線電視頻道、電視

套房 (Family Concierge, Master, Swim Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 157 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有套房 (Master)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房 (Master)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 92 平方米
  • 可容納 5 人 (按實質預訂人數入住)
  • 1 張特大雙人床及 1 張標準雙人梳化床

載入所有套房的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房

特色

陽台
獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
  • 74 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床

載入所有套房, 2 間臥室 (Master)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房, 2 間臥室 (Master)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 167 平方米
  • 可容納 7 人 (按實質預訂人數入住)
  • 2 張標準雙人床, 2 張標準雙人梳化床及 1 張特大雙人床

載入所有套房 (Swim-Up)的相片

42 吋智能電視連有線電視頻道、電視

套房 (Swim-Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 120 平方米
  • 可容納 4 人 (按實質預訂人數入住)
  • 2 張標準雙人床及 1 張標準雙人梳化床

載入所有套房, 2 間臥室 (Master, Swim-Up)的相片

高級寢具、特厚豪華床墊、迷你吧、房內夾萬

套房, 2 間臥室 (Master, Swim-Up)

特色

獨立飯廳
獨立起居區
獨特裝修
獨特設計
戶外私人熱水浴缸
空調
可提供相連客房
免費搖籃/嬰兒床
  • 278 平方米
  • 可容納 7 人 (按實質預訂人數入住)
  • 2 張標準雙人床, 2 張標準雙人梳化床及 1 張特大雙人床

類似住宿

水上樂園

洛佩桑巴瓦羅海岸 SPA 度假村及娛樂場 - 全包式

  • 泳池
  • 免費早餐
  • SPA
  • 免費車位
8.4 分 (滿分為 10 分)，很好，4,489 則評價 篇評價
現售 HK$3,656
合共 HK$4,314
連稅及其他費用
4 月 1 日 - 4 月 2 日
洛佩桑巴瓦羅海岸 SPA 度假村及娛樂場 - 全包式
Mod logo
登入查看合資格的折扣及禮遇，更多歷險旅程，更多豐富獎賞！
登入免費註冊

關於鄰近區域

地圖
Playas de Bávaro, Punta Cana, La Altagracia, 230001

附近景點

  • Cocotal高爾夫球鄉村俱樂部 - 6 分鐘路程 - 0.6 公里
  • 卡納角市中心 - 7 分鐘車程 - 5.2 公里
  • 洛斯科拉萊斯海灘 - 7 分鐘車程 - 1.7 公里
  • 巴瓦羅海灘 - 17 分鐘車程 - 4.3 公里
  • 亞倫娜戈爾達海灘 - 24 分鐘車程 - 10.6 公里

交通資料

  • 卡納角機場 (PUJ) - 26 分鐘車程；17.8 公里/11.1 英里
  • 免費海灘接駁車

餐廳

  • ‪Lobby Bar - ‬12 分鐘路程
  • ‪Lobby Bar - ‬18 分鐘路程
  • ‪La Bruja Chupadora BBQ & Pub - ‬14 分鐘路程
  • ‪Mama & Juana - ‬9 分鐘路程
  • ‪Hacienda Mexican Restaurant - ‬12 分鐘路程

住宿資料

大加那天堂全套房全包度假村

大加那天堂全套房全包度假村配備免費水上樂園及免費兒童俱樂部，距離Cocotal高爾夫球鄉村俱樂部僅 10 分鐘路程。你可任選店內 7 間餐廳之一，大快朵頤，然後到訪 SPA，享受熱石按摩、體膜護理或面部療程服務。此奢華酒店的特色設施還包括 3 個室外泳池、海灘酒吧及健身俱樂部。旅客都很喜歡住宿的泳池及熱心員工。

全包

大加那天堂全套房全包度假村提供全包式房價。全包式房價比較高，因為房價包括住宿內的餐飲 (可能設某些限制)。

活動及設施/設備

包括所有非機動水上活動。

陸上活動

兒童俱樂部

課程/比賽

調酒班

娛樂

店內娛樂及活動
主題派對

語言

英語、法語、西班牙語

住宿摘要

DONE

酒店規模

    • 432 間客房
    • 客房分佈於 4 個樓層
DONE

入住/退房

    • 登記入住開始時間：15:00；登記入住結束時間：任何時間
    • 最低登記入住年齡 - 18 歲
    • 退房時間為 12:00
DONE

特別入住指示

    • 住宿前台職員將親自迎接旅客到埗
    • 登記入住時須由持卡人出示預訂所用的信用卡，連同相符的附相片身分證明文件。如有其他安排，須於抵達前與住宿協調
DONE

登記入住須知

    • 需以信用卡、扣帳卡或現金按金繳付雜費
    • 或須提供由政府發出且附有照片之身份證明文件
    • 辦理入住手續的最低年齡為 18 歲
DONE

小童

    • 嬰兒/小童托管*
    • 免費兒童俱樂部
DONE

寵物

    • 可攜帶寵物 (只限狗隻；總共最多 2 隻)*
    • 受限制*
WIFI

網絡

    • 免費 Wi-Fi 服務 (公用地方)
    • 免費客房 Wi-Fi (速度：50 Mbps 或以上)
LOCAL_PARKING

泊車

    • 店內設有免費安全停車場及露天停車場，提供自助泊車服務
    • 店內設有輪椅通行的車位
DONE

店外

    • 免費沙灘接駁車
DONE

其他資訊

    • 指定吸煙區

住宿設施服務

餐飲

  • 每日 7:30–11:00 供應免費自助早餐
  • 7 間餐廳
  • 5 間酒吧/酒廊
  • 海灘酒吧
  • 池畔酒吧
  • 小食店

親子同遊

  • 免費兒童俱樂部
  • 免費水上樂園
  • 兒童泳池
  • 房內托兒服務 (收費)
  • 場內有救生員當值

玩樂活動

  • 高爾夫球禮遇
  • 免費海灘俱樂部
  • 免費海灘接駁車
  • 網球
  • 沙灘排球
  • 專業指導高爾夫球班
  • 鄰近私人海灘
  • 附近有高爾夫球班

住宿服務

  • 24 小時接待處
  • 乾洗/洗衣服務
  • 行李寄存
  • 免費海灘接駁車
  • 海灘躺椅
  • 沙灘巾
  • 太陽傘
  • 泳池躺椅
  • 泳池傘
  • 浪漫套餐服務

設施

  • 5 座樓
  • 落成年份 2018
  • 自動櫃員機/銀行服務
  • 花園
  • 露台
  • 健身俱樂部
  • 鄰近高爾夫球場
  • 店內高爾夫球練習場
  • 3 個室外泳池
  • 免費水上樂園
  • 全方位 SPA
  • 高爾夫俱樂部
  • 高爾夫球專賣店
  • 2 個室外網球場
  • 按摩/療程室
  • 滑水梯
  • 至少 80% LED 照明
  • 裝飾藝術風格

無障礙設施

  • 點字標示
  • 升降機
  • 方便輪椅出入
  • 無障礙泊車設施
  • 無障礙接待處櫃台
  • 直達升降機的無障礙通道
  • 無障礙登記櫃台
  • 無障礙 SPA
  • 無障礙泳池
  • 無障礙餐廳
  • 走廊視覺警報
  • 矮身門鎖
  • 輪椅寬度門口
  • 入口通道光線充足

客房設施服務

休閒娛樂

  • 42 吋智能電視
  • 有線電視頻道

居家配備

  • 空調
  • 迷你吧
  • 咖啡機/沖茶器
  • 浴袍及拖鞋
  • 熨斗/熨衫板

甜睡入眠

  • 遮光窗簾/窗簾
  • 雙人床 張梳化床
  • 高級寢具
  • 特厚豪華床墊
  • 免費嬰兒床

奢華享受

  • 室外私人熱水浴缸
  • 獨特裝修，獨特設計
  • 獨立飯廳
  • 獨立起居區

煥然一新

  • 浴缸或淋浴設施
  • 雨淋花灑
  • 免費梳洗用品
  • 風筒
  • 毛巾

保持聯繫

  • 書桌
  • 免費 Wi-Fi (速度為 50 Mbps 或以上)
  • 電話

餐飲

  • 免費樽裝水
  • 洗碗機
  • 餐桌

更多禮遇

  • 每日清潔服務
  • 房內夾萬
  • 可提供相連客房
  • 節能開關
  • LED 燈膽

特色

SPA

MAIA設有 8 間護理室，包括雙人護理室。服務項目包括熱石按摩、瑞典式按摩、泰式按摩及面部療程。SPA 設有泥浴、桑拿、熱水浴缸、蒸氣室及土耳其浴。住宿提供各式護理療程，其中包括芳香療法及水療。SPA 天天開放。

收費及政策

小童及加床

  • 可提供房內托兒服務，費用另計

寵物

  • 可攜帶寵物但需額外收費 每隻寵物每晚 DOP5400 (每次入住最高收費為 DOP5900)

泳池、SPA 及健身室 (如適用)

  • 按摩服務和SPA 療程需預約，請於抵達前聯絡住宿以便事先安排，住宿電話號碼請參閱預訂確認

政策

住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求。
只有已辦理入住手續的住客方可進入客房。
此住宿採用中水回收系統。
店內保安設備包括滅火筒、煙霧探測器、保安系統及急救箱，讓住客安心放心。
此住宿歡迎各種性取向及性別認同的旅客 (LGBTQ+ 友善)。
此住宿接受信用卡、扣帳卡及現金等付款方式。
接受以下信用卡：Visa、Mastercard、American Express
此住宿確認已遵循Stay Safe with Meliá (美利亞)指引採取清潔及消毒措施。
請注意，不同國家/地區和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。

其他名稱

Paradisus Grand Cana All Suites
Paradisus Grand Cana All Suites All inclusive
Falcon's Resort By Melia All Suites Punta Cana
Paradisus Grand Cana - All Suites - All Inclusive Hotel
Paradisus Grand Cana - All Suites - All Inclusive Punta Cana

常見問題

我可否免費取消大加那天堂全套房全包度假村的預訂，並獲發全額退款？

可以。大加那天堂全套房全包度假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

大加那天堂全套房全包度假村是否設有泳池？

是的，此住宿設有3 個室外泳池及兒童泳池。

大加那天堂全套房全包度假村是否允許寵物入住？

是的，狗隻可入住，總共只限 2 隻。此住宿收取每隻寵物每晚 DOP5400的費用。

大加那天堂全套房全包度假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

大加那天堂全套房全包度假村的登記入住及退房時間為何？

登記入住開始時間：15:00；登記入住結束時間：任何時間。退房時間為 12:00。

大加那天堂全套房全包度假村是否附設娛樂場？

否，此酒店不設娛樂場，但阿瓦隆公主賭場 (6 分鐘車程外) 就在附近。

大加那天堂全套房全包度假村店內與附近有什麼好玩？

你可享受排球等店內活動的樂趣，並到網球場精進球技。店內其他休閒康樂節目包括排球。你可享用 SPA 服務，又或在 3 個室外泳池中任選一個暢泳。大加那天堂全套房全包度假村亦備有5 間酒吧、滑水梯、土耳其浴、SPA 服務及花園。

大加那天堂全套房全包度假村內或附近是否設有餐廳？

是的，此住宿附設 7 間餐廳。

大加那天堂全套房全包度假村的客房是否配備私人熱水浴缸？

是的，每間客房均配備室外私人熱水浴缸。

大加那天堂全套房全包度假村附近區域有何特色？

從大加那天堂全套房全包度假村出發，短短 6 分鐘步程可到Cocotal高爾夫球鄉村俱樂部，20 分鐘步程即達香氣博物館。

Paradisus Grand Cana - All Suites - All Inclusive的評價

評價

8.4

很好

9.0/10 

整潔度

8.4/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

8/10 很好

food don’t like
There are too few food varieties, the supply is very slow, and the quantity is very small, almost every day
Xiucai (3 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

Dounyazad (6 晚家庭旅程)
Hotels.com 真實旅客評價

10/10 完美

WILL RETURN
Attention to DETAIL!! Beautiful and very clean resort. If I had one complaint, it would be more for the resort to provide Turkey or Chicken options for Breakfast for some individuals that can’t eat Pork. Concierge service with Lissette was AMAZING!! Jorge and Rafael pool side are AMAZING mixologists!! We had a wonderful experience and will return soon. ❤️
La Tosha (4 晚行程)
Hotels.com 真實旅客評價

4/10 一般

Déception
Hotel récent, appartement agréable. Nombreux souci : 1 check in : attente interminable et on vous explique que c est la faute des autres clients qui ne remettent pas les clés à l heure. Lors du nettoyage des chambre, il manque toujours le nécessaire de toilette et pas possible de communiquer car les téléphones ne fonctionnent pas. Restauration passable, beaucoup d enfants, on ne s entend pas et pour couronner le tout, 1 heure d attente pour reserver une rable au restaurant. Dommage car l personnel est globalement agréable et l hotel joli décoré et tres récent
Marie-Ange (4 晚行程)
Hotels.com 真實旅客評價

10/10 完美

Perfect vacation
We had an amazing vacation. This hotel was perfect for our family. Everything was so easy. From booking, to scheduling transportation and activities, getting to the beach, lots of options for meals and room service, and so much fun for kiddos. We would definitely stay here again or at a different Melia hotel!
4 晚家庭旅程
Hotels.com 真實旅客評價

10/10 完美

Alexandre (7 晚家庭旅程)
Hotels.com 真實旅客評價

2/10 欠佳

worst hotel ever
it was the worst stay we’ve ever had at any hotel in our life. from the moment of check-in the most unfriendly aggressive staff at the front desk and the worst guest services. nothing was right. we were traumatized by the experience and would never tell anyone to even consider booking there. we are filing a complaint with the management.
Steven (6 晚家庭旅程)
Hotels.com 真實旅客評價

8/10 很好

Rooms were nice with plenty of room for the family. Kids club was wonderful and the waterpark was great! Lots of activities for the kids! Only issue was that you had to wait over an hour in line to get dinner reservations. You also had to make reservations for the buffet on Christmas Eve and no one told us this. They also bombarded us upon arrival trying to upsell you for $1k to have priority dinner reservations instead of informing us about the property and what was available. We met a number of people with the same complaints. Overall we had a good time and a nice vacation, but we are not likely to return due to the upselling and the lack of communication.
7 晚家庭旅程
Hotels.com 真實旅客評價

10/10 完美

Wonderful
Giovanna (5 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

We had a great stay at Paradisus Grand Cana! Everything was perfect—from the beautifully maintained facilities to the excellent service provided by the staff. A special thank you to Francelis and Julianna for their outstanding support; they truly made our experience memorable. The only issue we encountered was the presence of mosquitoes, which were a bit of a nuisance. It would be great if stronger measures were taken to address this. Overall, it was an amazing experience, and we look forward to returning!
Leonid (8 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Good Services
Leony (2 晚行程)
Expedia 真實旅客評價

10/10 完美

I felt like family when I was there. I had a surprise for my partner and they went above and beyond to bring my dream to life. When i checked in I was paired up with a member of guest services Julianna who helped me with all my needs while I was there, she helped me plan my surprise and messaged me every morning [10 days] with a good morning and a list of the activities for the day. I felt spoiled and i would definitely come again in the future!
Herbeisha Saddekie (10 晚浪漫旅程)
Expedia 真實旅客評價

6/10 不錯

Looks good in pictures but not all rooms are same. First room we got was dirty, had sand on the floor and was at the end of the resort and tons of smells including paint stains all over. We ended up changing our room which took bunch of calls to the front desk and a few hours. Real deal breaker is Bad food. Buffet which is the main restaurant has stale and worst food, my wife got food poisoning from the first meal and we spoiled our 4 day stay. Ended up at the on site doc with additional $400 expense. The scary part was that the doc suggested to go to a local hospital if her condition worsens. Pls make sure you have considered that in you planning. Speciality restaurants are even worst, only place you can get above average food is ‘Tori’. Mini fridge is a joke with some cheap light beer and water. No welcome drink of anything. Hotel also ignored our request to do something as it was my wife’s 40th birthday. Not even a cup cake. Waterpark is good but beach is not walkable so you have to take a golf cart from hotel. I would not recommend to anyone. Most important- we booked through expedia so the hotel treated us like second citizens. Pretty much for everything they will tell us to talk to Expedia.
Ravneet (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

I have visited many all-inclusive resorts over the years, and this resort ranks among the top in satisfaction. - the property is clean and gorgeous - the rooms are spacious, clean, modern and comfortable. - the staff are amazing, friendly, helpful - dining experiences were all great, from the buffet to the a la carte restaurants - gym was enough to enjoy workouts everyday The overall experience was incredible, and I would definitely visit again.
Anwar (7 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

Ross (7 晚行程)
Expedia 真實旅客評價

10/10 完美

Fantastic property!
This hotel is fantastic! The rooms are spacious, the pools are lavish, and overall, it's just a great time. Highly recommend.
Donelle (4 晚友伴旅程)
Hotels.com 真實旅客評價

10/10 完美

The property is great and very well run! Everyone was super helpful and friendly. The property is part of a larger enclave of Melia properties but definitely the best of the three or four around. The beach is well maintained and very easily accessible with the golf carts. There were lots of activities for the adults and kids, even if you did not want to leave the property through the day
SUCHIR (4 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Paradisus Grand Cana - resort was amazing, new and luxurious. The ground and the property was always kept clean. We stayed for a week and had a blast. Staff are so friendly and welcoming. Our swim up room was great - ample space, clean and comfortable. Patio and jacuzzi were excellent. Special shout out to - Yuberkis at buffet during dinner time. She always had a smile on and went above and beyond every time. We couldn’t get a reservation on the night we arrived for my birthday but she went above and beyond to make my night memorable. I can’t thank her enough. Also, two servers at the main pool. I think their names were Francisco and Leonardo. They were amazing, always on top of our orders, and always with big smiles 😊 on their face. Even though it was scorching hot some of the days. Staff there definitely made our stay much better. Only recommendation I can suggest - opening the restaurants earlier including the buffet. With small children and elderly - earlier dinner would have been better for us. Also, it was extremely hard to get reservations for the restaurants so we just stuck with the buffet. Only went to Tori 1 night for dinner. Only available times were 8:30 or 9:30 pm. That’s too late for us. Other than that no other issues. We had a blast. We will definitely be back!
Tenzin (6 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Jacqueline (3 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

Perfect vacation!
Excellent stay! Great Hotel! Great service!
5 晚家庭旅程
Hotels.com 真實旅客評價

4/10 一般

El servicio y atención a las necesidades fue pésimo. Unas vacaciones terribles
Carlos (3 晚浪漫旅程)
Expedia 真實旅客評價

10/10 完美

A beautiful resort, all of their staff is gentle and well mannered, very respectful and we really appreciate their willingness to show us around or help us. The pool bar and waitress around the pool were the best and we loved every drink they made. Every place in this resort is clean, the food was great and we had no problems booking restaurants during the week of thanksgiving. We did the thanksgiving dinner and my husband loved it but I wish I did the buffet which had lovely dominican tasty food that night instead. The children’s club is great and the staff there are awesome, my kids did not want to leave. My kids loved the activities they organized for them, the neatness of the facilities for children, the games (specially video games), their indoor soccer room, and the time they spent with them outdoors too. Overall if you have children 13 and younger this is the best place. Second time here and our kids and us as parents loved it all.
Gloria (5 晚行程)
Expedia 真實旅客評價

6/10 不錯

Food was very poor. All restaurants required use of QR codes for menus which were glitchy at best and the staffs communication in English was also very poor making the dining experience frustrating.
Chad Scott (6 晚家庭旅程)
Expedia 真實旅客評價

6/10 不錯

We had been to a Paradisus resort in the past and it was incredible so we were excited to go back to one but this one was just average. The water park, our room and the kids club were amazing but the entertainment was lacking and dining was very limited compared to other all inclusives we have been to over the years. In fact, the food was just not good in general. There was nothing special about it, especially the deserts and drinks. All of the food was either cold (when it shouldn’t be) or lukewarm or stale and very little options seemed to be made fresh to order. The freshest thing I had was a tortilla chip. We also did not like that you could not take anything from the buffet or anywhere to go back to your room. Then you could not get any of your reservations made more than a few hours in advance. Also you couldn’t seen any menus until you were in the restaurant because the website does not work and most of the time the internet was down. I verbalized my concerns about the bad food to a couple of the staff and they did express concern. A few days after that, I got food poisoning the day before we left and it is the most sick I’ve ever been. I told some staff this too at our checkout but no one seemed to care I was very sick. So overall, it was an ok place if you are looking for somewhere to take your kids for a few days but not if you’re looking for a great experience like other resorts may have to offer. This place is lacking leadership and direction which is a shame.
Holly (7 晚家庭旅程)
Expedia 真實旅客評價

10/10 完美

This hotel is very much family friendly and very good staffs.
JUN (6 晚家庭旅程)
Expedia 真實旅客評價