Beds were comfortable, the A/C worked well, room was clean, hot water worked well, and furniture was appropriate. Breakfast was very basic, eggs, sausage, waffle, some fruits and yogurt. Very close to UTSA.
Ricardo
Ricardo (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 29 日
No way this is the correct rating!
The staff is helpful and nice however after switching to the second room and still experiencing discomfort my children and I checked out within 2 hours of arriving to go to another hotel. I had been on the road for hours and really hoped to just shower and get in bed for our early morning UTSA meetings but that did not happen smh. The bed I sat on sank in and I felt the rim of the lining of the mattress. Broken locks and janky handles on our room doors, stains on comforters and sheets, hair everywhere in bathroom and couch, no linens or pillows for pull out bed. Like I washed my hands and grabbed a fresh towel and hair ended up on me from the unused towel. Like strands of it. It almost seemed intentional. Powdery substance around the bed frames and lights not working are just to name some more things that made us say NOPE! The insane $100 deposit has still not been returned. Crazy I went to a better rated hotel and had only a $50 deposit. I will not return and I do not recommend booking here even for just a night, especially with children! I attached a few pictures some are screenshots from videos we took.
Arianna
Arianna (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
Hot tub worked but was lukewarm at best.
Albert
Albert (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 16 日
Maria
Maria (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 9 日
Pablo
Pablo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 3 日
Donna
Donna (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Patrick
Patrick (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
not what pictures show
Joselyn
Joselyn (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 22 日
Los baños muy mal el olor en la habitación a humedad el desayuno regular
Sugenni
Sugenni (2 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 22 日
The hotel main lobby and hallways were clean gowever the rooms were a bit not. Mirrors had water spots floors need carpets cleaned. AC unit the filters were so dirty you could smell tge dusty mold in y he air. Was told the hotel was fully booked so coulnt get moved to another room. The light bulbs were all differnt shades of light. The free breakfast did not offer a variety otger than a lot of sugar and carbs. No cereal for children just not a good expierence I have stayed here before and the conditions were fantastic it has really gone down hill in the lat few years.
Alexander
Alexander (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 18 日
Great experience and comfortable. Enjoyed our stay. Accommodations were also made as requested without any trouble
Linda
Linda (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
This is a basic needs hotel--which is what we wanted because we wouldn't be staying in the room during the day. The mattresses were a little firm and the contental breakfast was decent. There is a pool and 2 person hot tub.
Jennifer
Jennifer (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 3 日
Not the best Sleep Inn we’ve stayed at. Fridge was barely cold but freezer was full of frost, couldn’t use it. Heating/cooling unit was loud with no temp control. Floors not very clean. Breakfast not well done
We’ve stayed in others in WVA and NM that were top notch.
Gayle
Gayle (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 1 日
Enjoyable stay for the night
carmen
carmen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
Room was good.
Pool was cold. Wanted to get in the hot tub but it was dirty. Breakfast the only thing is the eggs were dry.
Betty
Betty (1 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 15 日
Randal
Randal (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 12 日
Jessica
Jessica (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 9 日
I liked the location of the property! Only about 17 minute drive from the river walk and there’s an indie pop bar about 9 minutes away. The pool was open and clean.
Rooms were clean for the most part! Only complaint was that the microwave seemed like it had a short in it but would work when it wanted too.
We requested housekeeping clean our room and bring fresh towels while we were out but they didn’t end up coming.
Jackie at the front desk was friendly, professional, and informative! We had a late check-in the first night and she was so polite and made it quick and easy to get to our room and unwind. Overall I would book again. Very reasonable bang for our buck especially during Fiesta weekend.