Booked because price was appealing, however unless you book direct, there is a £20pp fee to use the spa facilities which bumps the price up anyway. Room was ok, confortable but very Premier Inn like. Food at dinner was lovely, service at breakfast was terrible. There are other hotels in the area that are much better value for money.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Mick
Mick (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 10 日
Julie
Julie (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
David
David (1 晚商務旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 27 日
Don’t Stay at Gailes Hotel
Customer service terrible. Rooms were dated and facilities were two star. Was asked to pay £40 for a swim. That was after paying £200 for a basic room. No Smart TV - unbelievable.
Hotel overpriced and over rated.
Derek
Derek (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 11 日
Excellent service from staff on arrival at reception however when ordering the meals i didnt get what i ordered but it was rectified in a nice way,clean room and breakfast was great.my only issue was the very poor Internet connection which would make me think twice about staying again as couldn't complete work
Andy
Andy (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 9 日
Anthony
Anthony (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 8 日
Was a lovely hotel nice bedroom comfy bed bit disappointed they didn't have shower caps
Linda
Linda (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 23 日
Nice
Nice, smart, comfortable, lots of parking space
Philip
Philip (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 23 日
A few mistakes made!
Dog barking in one of the rooms at 8.30pm.
Fire alarm went off for 30 seconds at 6.30am.
Charged my card twice for the room and now I have to wait 5 days for a refund!!!
Neil
Neil (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 9 日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 6 日
Robyn
Robyn (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 28 日
Top marks for Keiran the chef!
AMAZING!!! The restaurant team were simply the best. We had our 7 year old grandson with us who has autism, and the staff went well over and above for us.
George spoke to him, Keiran the chef came
out of the kitchen to see him. Truly exceptional and in his words “the best night ever”. Service goes a long way and this whole team nailed it, even with our annoyingly awkward requests with our meals. We love a night away and I have not experienced service like this for a long time. The management team should be proud of a truly exceptional front of house team, and of course a special mention to Keiran for making it a night to remember.
Sharon
Sharon (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Holiday olwen
My husband and i had a lovely stay at the Gailes hotel
Olwen
Olwen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 8 日
All ok
Bartosz
Bartosz (5 晚商務旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 3 月 28 日
Nathan
Nathan (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Tracy A
Tracy A (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
helen
helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 8 日
Stuart
Stuart (5 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 6 日
Nice
Findlay
Findlay (1 晚商務旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Anne
Anne (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Welcoming entry with polite staff. Very clean rooms and hotel. Excellent stands