This was our second stay, hotel is in a great location - nice and quiet. This time, we used the spa facilities and it was a great experience with wonderful service by the ladies.
The hotel is comfortable, and well air-conditioned. Breakfast was lovely, and the beds are comfortable.
It just so happened that in our 2 night stay, there were three disturbances in our sleep. The first was an insistent guest knocking next door. The doors make it feel like the knock was meant for us! The second was a call by an another guest who wanted to ask us if we could fix his AC. Both of those were not the hotel’s fault, but the third was a random fire alarm that went off on the second night.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Great stay
Lovely clean room and bathroom. I hate to be too hot so having Aircon was great!!
Renata
Renata (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Hidden gem
This is a hidden gem of a hotel. However it is in an odd location but once inside you didn’t notice. Decor and facilities are really nicely designed
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 25 日
Concern over a room service tray with meat products being left outside a room for over 12 hours. Was outside a guest's room when we arrived around 2200hrs and still their when we were heading out the following day 1000hrs the next morning. Room service team said they had only just started work thus on not yet moved, however staff were present placing bedding etc when a fire alarm activated at around 0830.
Restaurant struggled with our order and then when a cocktail drink arrived (was very nice so not objecting) it was noted it had different ingredients to what was said in your menu. This is a potential allergy risk, one of my friends would be very ill is he was with us! It was noted a refund on the bill was provided so thank you.
Howard
Howard (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 24 日
Anthony
Anthony (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 22 日
Robert
Robert (3 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 21 日
Jaswinder
Jaswinder (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 21 日
Richard
Richard (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 20 日
Really love this hotel. Didn’t get much time there but it’s wonderfully clean!! The staff are great!!
Rose
Rose (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 17 日
Best hotel stay in a long time
I stay in chain hotels regularly and suffer the average to un-interesting food all the time. Not so at Park Hall Hotel. The food was really tasty, the people were great and the room was a refreshing step up from anodyne chain hotel blandness.
Barry
Barry (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
Chris
Chris (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 13 日
Never stay at this hotel
Had an absolute awful experience here. The rooms were so hot and they sold us rooms where windows don't open and then told us to go checkin to another hotel at 1130pm at night with a newborn baby! Couldn't take any responsibility of selling a room to us which needed maintainace work done. Not to mention the AC systems in the rooms are also damn pathetic. Amit at the desk reception was not helpful at all, didn't care one bit, no compassion. Would never recommend a stay here
Karamjit Singh
Karamjit Singh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 12 日
Kit Ching
Kit Ching (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Natasha
Natasha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 3 日
Wedding weekend
Nice & tidy staff friendly atmosphere
Mark
Mark (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 2 日
Qe had booked two room. On the first room we were charged £10 for an earlier check in, the room was read anyway. The room then had a hole in the wall and a live wire hanging from the aircon unit. We requested a room change. The second room had a lots of stains on the carpet and fridge wasnt working (had specifically asked for a fridge). Our second room was on the second floor and when we requested it be near our firsr one were told there were non available. The air con wasnt working and we were told its became eveyone else was also using it, we were then given a fan which didnt work, then another fan was bought down which also didn't work. Eventually we were moved opposite our first room (where we were told earlier it was fully booked). By this time it was Midnight!