Big hotel, nice swimming pool, however too old, wifi only limited to 2 devices
jackie
jackie (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2017年7月29日
Nice hotel but a bit noisy.
The sliding door is NOT sound proof. You will be bombarded with noises from the swimming whole day. Also, I paid extra for a deluxe room but was given a corner room at the top floor with no lift and with no view. There is no guarantee that you will get a better room even if you pay more. When I requested for a change of room, I waited for 45 minutes before a staff attended to me. Hotel staff seemed to be more attentive to western customers than Asian patrons, well demonstrated in the breakfast buffet queuing.
The front desk staff is rude. On the second day we arrived, we couldnt access the wifi. We asked one of the front desk assistants, who is a man, for help. However, he shouted at us as the phone ringed. Subsequently, he asked a lady for help. We really couldn't imagine we got that kind of service. I guesss no visiters will want to have this poor service again.
真實旅客
Hotels.com 真實旅客評價
10/10 完美
2015年12月22日
Nice hotel
Nice staff, excellent services and relaxing environment! Highly recommended hotel.