BAHÇE SOKAK ESKI MAHALLE NO.9 ORTAHISAR, Ürgüp, ÜRGÜP, 50000
What's nearby
Göreme National Park - 1 min walk - 0.0 km
Goreme Open Air Museum - 5 min drive - 3.4 km
Asmalı Konak - 6 min drive - 6.0 km
Sunset Point - 7 min drive - 4.1 km
Cappadocia Art and History Museum - 14 min drive - 13.1 km
Getting around
Nevsehir (NAV-Cappadocia) - 41 min drive
Incesu Station - 47 min drive
Restaurants
Lavanta Panaroma - 12 min walk
Ramada Cappadocia - 3 min drive
Anka Restaurant - 10 min walk
Ocakbaşı Aydede Resturant - 11 min walk
Dede Efendi Kaya Restaurant - 17 min walk
About this property
Serenus Cave Suites
When you stay at Serenus Cave Suites, you'll be a short five-minute drive from Göreme National Park and Goreme Open Air Museum. Guests looking to stay active can experience the nearby hiking/biking trails and mountain biking, and free perks include WiFi, valet parking and self-service breakfast daily between 8:00 AM and 10:00 AM. Other highlights include a snack bar/deli, a terrace and a garden.
Languages
English, Turkish
At a glance
Hotel size
12 rooms
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and over, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 16 and over; guests must have received complete vaccination at least 1 days prior to check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free secured, uncovered on-site valet parking
Free secured, uncovered on-site extended parking
Other information
Smoke-free property
Property amenities
Food and drink
Free self-service breakfast each morning 8:00 AM–10:00 AM
Barbecue grills
Shared fridge
Snack bar/deli
What to do
Winery release events
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped hire nearby
Working away
Computer station
Co-working spaces
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Free newspapers in reception
Luggage storage
Multilingual staff
Porter/bellhop
Bike hire
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Mosquito nets
Communal living room
Reception hall
Outdoor furniture
Room amenities
Be entertained
82-cm Smart TV
Premium digital channels
First-run films
Netflix
Streaming services
Home comfort
Heating
Minibar
Electric kettle
Dressing gowns and slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
What to enjoy
Individually furnished and decorated
Separate sitting area
Freshen up
Private bathroom
Jetted
Shower/bath combination
Rainfall shower heads
Bidet
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Free newspapers
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Connecting/adjoining rooms available
Access via exterior corridors
Mobile key entry
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Firewood fee: EUR 10 per accommodation, per night
Renovations and closures
This property is closed from 1 December 2024 to 31 March 2025 (dates subject to change).
Children & extra beds
Rollaway beds are available for EUR 15.0 per day
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Property Registration Number 2022-50-0042
Also known as
Serenus Cave Suites Hotel
Serenus Cave Suites Ürgüp
Serenus Cave Suites Hotel Ürgüp
Frequently asked questions
Is Serenus Cave Suites currently open?
This property is closed from 1 December 2024 to 31 March 2025 (dates subject to change).
Does Serenus Cave Suites offer free cancellation for a full refund?
Yes, Serenus Cave Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Serenus Cave Suites?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Serenus Cave Suites?
Yes, there's free valet and extended parking.
What are the check-in and check-out times at Serenus Cave Suites?
Check-in start time: 2:00 PM; check-in end time: anytime. Check-out time is 11:30 AM.
What is there to do at Serenus Cave Suites and nearby?
Have fun with nearby activities such as cycling, hiking and horse riding. Additional recreation nearby includes cave exploring and ecotours. Serenus Cave Suites also has a garden.
Does Serenus Cave Suites have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Serenus Cave Suites like?
Serenus Cave Suites is a short 1-minute walk from Göreme National Park and 5 minutes' walk from Ortahisar Castle.
Serenus Cave Suites Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
6/10 Good
30 May 2023
Average cave hotel, good for the price
Overall average stay, room was well maintained but a bit dirty from the rock cave. It was apparent that the tourist season is just starting, so not many tourists were in the room before and therefore the air and linen were a bit stale. The hotel closed the downstairs door without warning and dis not open it for the sunrise (the walking detour was very long, which was very inconvenient at the early morning time). The breakfast was average. Compared to other cave hotels, this one does not offer anything special. The owners and staff were very friendly though.
Milan
Milan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2023
Beautiful property in a lovely setting! Our cave room was so amazing with a huge stone tub. The best thing about the property was the OUTSTANDING service! The staff was so kind, helpful and attentive, it was truly their service that tipped our experience from just good to fantastic! We would stay again in a heartbeat!
amy
amy, 2-night romance trip
Verified Expedia guest review
8/10 Very good
23 September 2022
Claire
Claire, 2-night trip
Verified Expedia guest review
10/10 Exceptional
20 June 2022
Amazing hotel that is exceptionally well furnished and unique with bedroom carved out of the stone hillside, a special mention to Ezoeyde who was so friendly and helpful, thank you for a wonderful stay
Peter
Peter, 1-night trip
Verified Expedia guest review
8/10 Very good
2 May 2024
Ömer
Ömer, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 April 2024
Teşekkürler Serenus
Keyifli bir deneyimdi, otelin konumu çok iyi. Turistik yerler açısından orta noktada. Personel yardımcı, güleryüzlü. Otel temizliği çok iyi. Kahvaltı yeterli ve lezzetli.
YASEMIN
YASEMIN, 3-night family trip
Verified Hotels.com guest review
6/10 Good
8 April 2024
Çelen
Çelen, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 March 2024
Keyif dolu konaklama
Müthiş manzarası, leziz kahvaltısı ve oteli otel değil de ev gibi hissettiren çok çok çok tatlı personeli ile unutulmaz bir konaklama oldu bizim için. Otel çok temiz ve odalar gerçekten geniş. Kahvaltı her gün farklı geliyor ve çok doyurucu. Her kahvaltıya indiğimizde güler yüz ile karşılandık ve masamız hazırdı. Kapadokyayı ilk kez ziyaret ettik ve bi tatil ancak bu kadar dolu dolu geçebilirdi bu da Hamide hanımın bizim için hazırladığı rota sayesinde gerçekleşti. Her şey için çok teşekkürler Serenus Cave, kalbimiz hep sizinle 🙏💙
Selin
Selin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 October 2023
Her anlamda güzel bir yer. Odalarının özeliklerine göre dizayn edilmesi son derece güzeldi. Gönül rahatlığıyla konaklayabileceğiz bir yer.
Verified traveller
1-night trip
Verified Hotels.com guest review
8/10 Very good
6 October 2023
Verified traveller
2-night family trip
Verified Hotels.com guest review
8/10 Very good
4 October 2023
hüseyin
hüseyin, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 September 2023
Verified traveller
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
24 August 2023
Duygu
Duygu, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 July 2023
Sedat
Sedat, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
27 June 2023
Miray
Miray, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 June 2023
Buse
Buse, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2023
muhammed emin
muhammed emin, 1-night trip
Verified Hotels.com guest review
8/10 Very good
28 April 2023
Ali
Ali, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 April 2023
Batuhan
Batuhan, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 April 2023
Gerne wieder und länger!
Sehr hilfsbereites Team bei allen anstehenden Fragen, sehr ruhige und wunderschöne Lage; geniales Frühstück und ein kostenloses Update gab es auch noch. Hier kann man gerne länger bleiben! Die Ausgangslage ist sehr gut und dennoch etwas abseits des riesen Tourismusbetrieb, wie etwas in Göreme
Silke
Silke, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2023
Koselig grottehotell, - anbefales!
Hadde et herlig opphold på dette delvis grottehotellet! Varmt og godt på rommet (i april) deilig varm dusj, god frokost, god seng og veldig hyggelige og hjelpsomt vertskap! Akseptabel pris!
Alise
Alise, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2023
Increiblemente genial
Increibles vistas tanto desde la habitacion como desde el restaurante del hotel. Un desayuno super completo y riquisimo
Sebastian
Sebastian, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 November 2022
매우매우 친절합니다. 또한 아름다운 전경을 보면서 먹는 아침이 특히 좋았습니다. 아침은 사진에서 보던 것보다 더더더더 맛있고 다양합니다. 주변에 있는 기념품샵도 가격이 매우 합리적이며 식당도 맛있습니다. 추천합니다!!
Soyoung
Soyoung, 2-night family trip
Verified Expedia guest review
8/10 Very good
6 June 2022
Joseph
Joseph, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 May 2022
A dan z ye herseyimiz tamdı biz cok memnun kaldık. Kahvalti da on numara :) tebrik ederim otel yeni acilmis, tavsiye de ederim