Arrived late at night, 22.15. Receptionist was most pleasant and greeted us with a welcoming smile and a very efficient and easy check in. Great big room, warm, comfortable and a great bathroom.
Glynn
Glynn (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年3月2日
Lovely staff, bedrooms need updating. Could be amazing with a bit of investmen.
julian
julian (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025年2月18日
MALCOLM
MALCOLM (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月5日
Donald
Donald (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月26日
happy place in newbury town centre
william
william (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年1月9日
Helen
Helen (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月7日
Proton
Proton (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年1月6日
julian
julian (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月26日
Jamie
Jamie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月24日
Lovely hotel
Second time staying in this hotel, staff friendly , definitely we will go back
Nicki
Nicki (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2024年12月17日
stephen
stephen (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年12月16日
Christina
Christina (1 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年12月16日
Poor, very poor
Very poor indeed. Was checked in and told 'oh by the way we have no hot water'. Was given the option to book at another hotel but without an immediate refund it wasn't possible. Lots of apologies but to be honest was a poor response. No offer of compensation. Not even a free drink!
Even with hot water I would never stay again, Customer service was lacking somewhat. Even when I did check in and put my registration number in their tablet I was told I put the wrong number in! Like I don't know my own reg!! Stayed for 2 nights and hot water was never fixed even though the radiators were crazy hot. I'm in the trades so a wash was much needed after a day's work. Sponge bath and boiling the kettle is not good enough Will never stay again that's for sure