Forgegate, Telford Centre, Telford, England, TF3 4NA
What's nearby
Telford Shopping Centre - 5 min walk - 0.5 km
Telford Town Park - 12 min walk - 1.1 km
Telford Ice Rink - 15 min walk - 1.3 km
The International Centre - 16 min walk - 1.4 km
Ironbridge Gorge - 7 min drive - 5.6 km
Getting around
Birmingham Airport (BHX) - 56 min drive
Shifnal Station - 6 min drive
Telford Central Station - 12 min walk
Oakengates Station - 28 min walk
Restaurants
McDonald's - 8 min walk
The Thomas Botfield - 10 min walk
McDonald's - 10 min walk
Costa Coffee - 9 min walk
Coffee#1 - 9 min walk
About this property
Mercure Telford Centre Hotel
Located near a train station, Mercure Telford Centre Hotel is a great choice for a stay in Telford. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Iron Masters Restaurant, which serves British cuisine and is open for lunch and dinner. Other highlights at this eco-friendly hotel include a bar/lounge, a fitness centre and a sauna. The helpful staff and overall property condition get good marks from fellow travellers.
Languages
English
At a glance
Hotel size
153 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
On-site self-parking (GBP 10 per night)
Wheelchair-accessible parking on site
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 6:30 AM–10 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Private dining
24-hour room service
Snack bar/deli
Travelling with children
Children's menu
Working away
Business centre
9 meeting rooms
Conference centre (4004 square feet of space)
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness centre
An indoor pool
Full-service spa
Sauna
At least 80% of food locally sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Reception hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Room amenities
Be entertained
Flat-screen television
Digital TV channels
Home comfort
Air conditioning and heating
Electric kettle
Iron/ironing board (on request)
Sleep well
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Shower/bath combination
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Iron Masters Restaurant – This restaurant specialises in British cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Iron Masters Bar – This bar specialises in British cuisine and serves lunch, dinner and light fare. Open daily.
Awards and affiliations
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
Fees & policies
Optional extras
Full breakfast is offered for an extra charge of approximately GBP 10.00 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 20 per accommodation (may vary based on length of stay)
Parking
Self-parking costs GBP 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 7:00 AM to 9:00 PM
Guests under 16 years old are not allowed in the fitness facility or hot tub, and guests under 16 years old are only allowed in the swimming pool with adult supervision
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and window guards on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Park Inn Radisson Telford Hotel
Park Inn Radisson Hotel
Park Inn Radisson Telford
Park Inn Telford
Park Inn By Radisson Telford Hotel Telford
Telford Park Inn
Park Inn By Radisson Telford England
Mercure Telford Hotel Telford
Mercure Telford Centre Hotel Hotel
Mercure Telford Centre Hotel Telford
The Telford Centre Hotel By AccorHotels
Mercure Telford Centre Hotel Hotel Telford
Frequently asked questions
Does Mercure Telford Centre Hotel offer free cancellation for a full refund?
Yes, Mercure Telford Centre Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Telford Centre Hotel?
Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 9:00 PM.
Are pets allowed at Mercure Telford Centre Hotel?
Yes, pets are welcome. There's a charge of GBP 20 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Telford Centre Hotel?
Yes. Self-parking costs GBP 10 per night.
What are the check-in and check-out times at Mercure Telford Centre Hotel?
Check-in start time: 2:00 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at Mercure Telford Centre Hotel and nearby?
Mercure Telford Centre Hotel has a spa and an indoor pool, as well as a fitness centre.
Are there restaurants at or near Mercure Telford Centre Hotel?
Yes, Iron Masters Restaurant offers British cuisine.
What's the area around Mercure Telford Centre Hotel like?
Mercure Telford Centre Hotel is in the heart of Telford, a short 5-minute walk from Telford Shopping Centre and 12 minutes' walk from Telford Town Park.
Mercure Telford Centre Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.6/10
Staff & service
8.0/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
10/10 Exceptional
18 November 2024
Robert
Robert, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
15 November 2024
Verified traveller
2-night business trip
Verified Hotels.com guest review
4/10 Fair
12 November 2024
The room was soooo noisy with fan noise from an adjacent building.
This should have been advised during booking. No other was available - so I was told
Ian
Ian, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
4 November 2024
The foyer and restaurant looked spotless. The staff that booked us in was friendly, although lacking information about the hotels facilities. The room was lovely, appeared newly decorated. The windows were old and let in some cold, but the heating was on all the time so didn't notice unless near the window. The heating was noisy and the bathroom although clear had mould on the grout. Of note also is there was no hot Wtaer by the time we showered about 11am. The swimming pool, etc were lovely, a little small but it was quiet. The changing areas weren't good at all though, cold, dirty, old and broken locker doors.
Kelly
Kelly, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
2 November 2024
Sian
Sian, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
1 November 2024
Bernice
Bernice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Brett
Brett, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 October 2024
Dog friendly heaven
Had the best stay, super dog friendly, great location, friendly staff, lovely gym and spa facilities! Would definitely come back!
Thanks to the staff for letting me sit in the bar with my dog for the breakfast buffet :)
Georgina
Georgina, 2-night trip
Verified Hotels.com guest review
2/10 Poor
26 October 2024
Not the 4* it is given
Room was dirty and floor covered in blood spots, pillows covered with blood marks. F&B manager Dean confirmed and was horrified, gave me a drinks voucher and changed my room. No one picked up phone at reception so had to go down 3 times as room was so bad
Sharon
Sharon, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
20 October 2024
Andrew
Andrew, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 October 2024
Julie
Julie, 1-night trip
Verified Hotels.com guest review
4/10 Fair
7 October 2024
graham
graham, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
3 October 2024
Mark
Mark, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 September 2024
Malgorzata
Malgorzata, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 September 2024
Jasia
Jasia, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Theodore
Theodore, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 September 2024
Darren
Darren, 2-night trip
Verified Hotels.com guest review
8/10 Very good
15 September 2024
Comfortable stay. Good rooms. Good breakfast and pool area is decent
James
James, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Sam
Sam, 1-night family trip
Verified Hotels.com guest review
6/10 Good
10 September 2024
Sean
Sean, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
8 September 2024
Jenna
Jenna, 2-night trip
Verified Hotels.com guest review
6/10 Good
2 September 2024
Hidden charges!
Out of order pool, no one told me about.
£10/night parking charge.
Katarzyna
Katarzyna, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 September 2024
Lovely room but horrible pillows. Either lumpy or rock hard 😞
warren
warren, 1-night trip
Verified Hotels.com guest review
8/10 Very good
31 August 2024
Lovely hotel but not perfect
Lovely hotel. Plenty of parking space. Did not like the breakfast set up. Prefer buffet style. Not that many options. Daughter disappointed that no Nuttela available. Went somewhere else for breakfast the next day.
Nowhere to get a snack or drink. Just the bar! no vending machines. Nowhere nearby apart from KFC to get snack or drink either.
On the plus side, pleasant reception staff, clean, comfy rooms, we had 2 adjoning ones due to family.
Nice pool and jacuzzi with towels provided but lockers not secure. No key for them. Had to take a chance when using them which wasn't a comfortable feeling.
Catherine
Catherine, 2-night family trip
Verified Hotels.com guest review
6/10 Good
30 August 2024
Closed pool no info
The pool was closed not informed previous to arrival .dissapointed 12 yr old grandson .probably reason why i booked so he had free time so upset .