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Hivernage Hotel And Spa

5.0 star property
Luxury hotel with 2 bars/lounges, near Jemaa el-Fnaa

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Photo gallery for Hivernage Hotel And Spa

Breakfast, lunch and dinner served
Outdoor pool, pool umbrellas, pool loungers
Rooftop terrace
Front of property
Lobby
Experience the epitome of luxury at Hivernage Hotel And Spa, where guests can unwind with a rooftop terrace, poolside bar, and rejuvenating spa treatments. With yoga classes at the 24-hour gym, shopping on site, 3 coffee shops/cafes and dry cleaning services available to make your stay seamless; previous guests rave about the helpful staff.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Connecting rooms available
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurants and 2 bars/lounges
  • Outdoor pool
  • Rooftop terrace
  • Health club
  • Sauna
  • Steam room
  • Children's pool
  • Pool bar
  • 24-hour room service
  • 3 coffee shops/cafes
  • Spa services

For families (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is HK$1,297
HK$1,496 total
includes taxes & fees
12 Aug - 13 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Double Room

7.0 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe room

1 bedroom, premium bedding, minibar, in-room safe

Deluxe room

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Garden
Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
TV
Premium bedding
Separate bedroom
Blackout curtains
Bidet
  • 32 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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HK$1,144 total
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27 Aug - 28 Aug
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About the area

Map
Angle Ave Echouhada Et Rue Des Temples, Marrakech, Marrakech-Safi, 40000

What's nearby

  • Le Grand Casino de La Mamounia - 7 min walk - 0.6 km
  • Koutoubia Mosque - 11 min walk - 1.0 km
  • Jemaa el-Fnaa - 18 min walk - 1.5 km
  • Menara Mall - 2 min drive - 1.1 km
  • Majorelle Garden - 2 min drive - 2.2 km

Getting around

  • Marrakech (RAK-Menara) - 8 min drive
  • Marrakech Central Station - 30 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Casino de Marrakech - ‬4 min walk
  • ‪Cappuccino - Morocco - ‬7 min walk
  • ‪HUQQA GARDEN MARRAKECH - ‬6 min walk
  • ‪Café Extrablatt - ‬3 min walk
  • ‪Palais Jad Mahal - ‬1 min walk

About this property

Hivernage Hotel And Spa

Hivernage Hotel And Spa is just 3.4 mi (5.5 km) from the airport and offers a shuttle (available 24 hours). Guests can indulge in massages, aromatherapy or hydrotherapy, and La Table du Marché serves breakfast, lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an outdoor pool and a rooftop terrace. Fellow travellers say great things about the helpful staff.

Languages

Arabic, English, French, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 84 rooms
    • Arranged over 6 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Supervised childcare*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered on-site self-parking
    • Free uncovered on-site valet parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Off-site

    • Area shuttle*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 2 bars/lounges
  • 3 coffee shops
  • Restaurant
  • Poolside bar
  • Coffee/tea in a common area
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children's pool
  • Supervised childcare (surcharge)
  • Lifeguard on-site

What to do

  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 2004
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Fireplace in reception
  • Television in common areas
  • Health club
  • An outdoor pool
  • Spa services
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Lowered locks/deadbolt
  • Doorbell and phone notifications
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Step-free path to entrance
ROOM

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Turndown service
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free newspapers
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

La Table du Marché – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Bar Premium – On-site tapas bar. Open daily.
My Sky – On-site rooftop bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MAD 39.60 per person, per night. This tax does not apply to children under 12 years of age.

Optional extras

  • Airport shuttle service is offered for an extra charge of MAD 300 per vehicle (one-way. Maximum occupancy 6)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for MAD 800.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Eurocard

Also known as

Hivernage Hotel
Hivernage Hotel Spa
Hivernage Hotel Spa
Hivernage Hotel And Spa Hotel
Hivernage Hotel And Spa Marrakech
Hivernage Hotel And Spa Hotel Marrakech
HELP_OUTLINE

Frequently asked questions

Does Hivernage Hotel And Spa offer free cancellation for a full refund?

Yes, Hivernage Hotel And Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hivernage Hotel And Spa?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Hivernage Hotel And Spa?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Hivernage Hotel And Spa?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Hivernage Hotel And Spa?

Yes, an airport shuttle is available. The charge is MAD 300 per vehicle one-way.

What are the check-in and check-out times at Hivernage Hotel And Spa?

Check-in start time: 2 PM; check-in end time: anytime. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Hivernage Hotel And Spa?

No, this hotel doesn't have a casino, but Le Grand Casino de La Mamounia (5-min walk) and Casino de Marrakech (7-min walk) are both nearby.

What is there to do at Hivernage Hotel And Spa and nearby?

On-site recreation at Hivernage Hotel And Spa includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a sauna. Hivernage Hotel And Spa also has a steam room.

Are there restaurants at or near Hivernage Hotel And Spa?

Yes, there's an on-site restaurant, La Table du Marché.

What's the area around Hivernage Hotel And Spa like?

Hivernage Hotel And Spa is in Gueliz, a short 18-minute walk from Jemaa el-Fnaa and 5 minutes' walk from Le Grand Casino de La Mamounia.

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Hivernage Hotel And Spa Reviews

Reviews

8.2

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Restaurant
Air conditioning
Nightclubs
Food
Towns
Bar

What guests liked

  • Breakfast was wonderful and offered a good variety for guests. (6 reviews)
  • The pool was refreshing and a great addition to the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Excellent

Beautiful hotel and friendly and helpful staff
Cordelia, 7-night trip

8/10 Good

Location is good just 10 to 15 minutes walk to the center. Pool and roof top bar is a plus. Overall recommended
Mabel, 3-night trip

10/10 Excellent

Friendly staff. Helpful! Would stay again!
David, 2-night trip

8/10 Good

Very good overall
Nabih, 2-night trip

8/10 Good

Really loved this hotel and spa. Ideal distance from town. A great spa, pool, bar and a great sky bar.
David Grey, 4-night trip

10/10 Excellent

Well positioned hotel with good standard

Well positioned hotel in a nice neighborhood with good access to good restaurants at the hotel and surroundings. Easy walk of 10-15 min to the square and city centre. Room clean and spacious and good variety for breakfast. Friendly staff.
Andreas, 4-night trip

10/10 Excellent

Great stay! Friendly staff
Rajaa, 5-night trip

10/10 Excellent

Lovely hotel good location
Ian, 4-night trip

6/10 Okay

Nice place but air con only blowing warm in the four rooms I booked.
Peter, 4-night trip

8/10 Good

Great location beautiful helpful staff Excellent service Thr room was great
michael, 3-night trip

10/10 Excellent

It was a nice calm stay. Mina in particular was extremely nice, hospitable and informative in the region. I would definitely repeat my stay and recommend Hivernage for future stays.

10/10 Excellent

The service was excellent and is what made it a five star experience!
Maya, 1-night trip

10/10 Excellent

My week at the Hivernage was excellent

Amazing Staff, great food, great experience. Special thanks to Ali and Badr in the restaurant/bar for outstanding service.
3-night trip

4/10 Poor

Tired and in need of renovation, technically a 5 star but more like a 4. AC didnt work in the room, bathroom is cramped and pool is un useable.
ibrahim, 4-night trip

10/10 Excellent

Overall great experience
Sidi Adil, 1-night trip

10/10 Excellent

I liked the warmth of the staff, the good food, the ambiance, the entertainment, and the cleanliness. It was a great experience.
Elhadji, 8-night trip

6/10 Okay

I would say 3 star hotel. Somewhat worn down and interior dated. Food and staff OK. Terrible noise from the clubs and roads - we moved from the 5th to the 2nd floor after one night but still impossible to sleep. I was told they would put up plastic shutters outside the windows to try to mitigate noise - unfortunately I won’t be coming back to check. Due to lack of sleep I would not recommend.
Line Fossen, 2-night trip

10/10 Excellent

We came for business trip ,,the hotel was great . The stuff is amazing and very helpful in everything you need . Highly recommended
JACOB, 5-night trip

10/10 Excellent

The staff were really nice especially Mina. The gym facilities are really good the only thing is the food in the restaurant isn’t great but it would make do for a quick meal

8/10 Good

Good experience in general.
4-night trip

10/10 Excellent

Lovely hotel in a lovely area. Fantastic, friendly staff who will go out of their way to please. It would have been a better experience if the aircon in the room was in operation and you have to endure loud music from the neighbouring hotel.

10/10 Excellent

good stay

nice stay, one of the 5 stars hotels that are worth its price, the staff is kind and helpful and always smiling. Great location, some small things could be improved, but during my stay this place had the better price and value for what it's offered, they need to have more elevators, the breakfast needs to be fly-free but all in all good stay and would come again
1-night trip

4/10 Poor

The negative feedback is not as much for the hotel itself but the unbearable noise around the property. Internal noise in the room from machine next door and luckily the staff was kind and changed my room for an acceptable one. But the external noise from the rooftop bar of this hotel and the Nobu hotel across the road was deafening!!!! Impossible to sleep until well past midnight. Families with kids should stay well away. Hivernage is a terrible area of Marrakesh, noisy party at every corner. It was a mistake not to stay at a riad inside the Medina.
M, 3-night trip

4/10 Poor

Thiis hotel is in a great location and the rooms are big, The rooms need a good cleaning. And it smelled like a party happened in it the night before. The staff was very nice and accommodating and the property was safe and close to the airport. If you’re on a budget and you wanna be in a walkable area outside of the Medina, you can get through a couple of nights here.
Sidra, 2-night trip

10/10 Excellent

The hotel is top in the town. Best location, the rooms are clean and quiet. Abderrahim is very polite and super helpful . He helped me with most of my tours and made sure everything is OK. Hakema always meets you with her beautiful smile at the entrance. Over all Amazing Experience!!! Recommended !!!
Sardor, 3-night trip