Located near O2 Arena, Hotel Carol offers a tranquil retreat with a charming terrace and library. Indulge in Mediterranean cuisine at Jerusalem Prague or connect to WiFi while enjoying conference space and coworking areas.
When you stay at Hotel Carol, you'll be within a 10-minute drive of Old Town Square and O2 Arena. For a bite to eat, guests can visit Jerusalem Prague, which serves Mediterranean cuisine and is open for breakfast, lunch and dinner. Also, Wenceslas Square and Charles Bridge are within a short drive. Fellow travellers love the helpful staff. The property is only a short walk to public transportation: Divadlo Gong Stop is 3 minutes and Ocelářská Stop is 3 minutes.
At a glance
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Hotel size
67 rooms
Arranged over 5 floors
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Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Check-out time is 11 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
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Pets
Pets allowed*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free Wi-Fi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
On-site self-parking (CZK 500 per day)
Wheelchair-accessible parking on site
On-site parking is limited
Height restrictions apply for on-site parking
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Transfers
Airport pickup on request (available 24 hours a day)*
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Travelling with children
Children's menu
What to do
Use of nearby fitness centre
Working away
2 meeting rooms
Co-working spaces
Conference space (2153 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 1993
Safe-deposit box at front desk
Terrace
Library
Piano
Accessibility
Wheelchair-accessible
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Accessible airport shuttle
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Home comfort
Heating
Sleep well
Pillow menu
Bed sheets provided
Freshen up
Private bathroom
Bath or shower
Soap and shampoo
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Complimentary wireless Internet access (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))
Phone
Desk chair
More
Daily housekeeping
In-room safe
Special features
Dining
Jerusalem Prague – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: CZK 50.00 per person, per night, up to 60 nights
Optional extras
Buffet breakfast is offered for an extra charge of approximately CZK 375 for adults and CZK 375 for children
Airport shuttle service is offered for an extra charge of CZK 850 per vehicle. Maximum occupancy 4
Pets
Service animals exempt from fees
Pet deposit: CZK 2500 per stay
Pets are allowed for an extra charge of CZK 750 per pet, per night
Parking
Self-parking costs CZK 500 per day
Parking height restrictions apply
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher and a smoke detector on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Also known as
Hotel Carol Prague
Hotel Carol
Carol Prague
Hotel Carol Hotel
Carol Hotel Prague
Hotel Carol Prague
Hotel Carol Hotel Prague
Frequently asked questions
Does Hotel Carol offer free cancellation for a full refund?
Yes, Hotel Carol does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Carol?
Yes, pets are welcome. There's a charge of CZK 750 per pet, per night, and there's also a deposit of CZK 2500 per stay. Service animals are exempt from fees.
Is parking offered on site at Hotel Carol?
Yes. Self-parking costs CZK 500 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Hotel Carol?
Yes, a shuttle from the airport to the hotel is available. The charge is CZK 850 per vehicle.
What are the check-in and check-out times at Hotel Carol?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.
Hotel Carol is a short 3-minute walk from Divadlo Gong Stop and 6 minutes' walk from O2 Arena.
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Reviews
Hotel Carol Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
7.6
Location
8.8
Staff & service
8.6
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was described as amazing, vast, delicious, good, lovely, and sumptuous with many options. (11 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Restaurant
Breakfast
Shower
Bed
Arenas
Food
Reviews
Verified
10/10 Exceptional
31 Oct 2025
Stayed at this hotel a couple of times now. Always a warm welcome and really helpful. Great location for the arena which is just a few minutes walk away.
Mark
Mark, 5-night trip
Verified
10/10 Exceptional
8 Nov 2024
Very pleasant and welcoming staff a comfortable hotel for a and decent breakfast
John
John, 3-night trip
Verified
10/10 Exceptional
2 Nov 2024
Very friendly staff, great rooms, great breakfast and in a really good location for transport links
Marc
Marc, 4-night trip
Verified
8/10 Very good
6 Oct 2025
Clean rooms, good breakfast, clean and tidy, staff friendly. Poor quality mattress, I could feel the springs, bathroom had a bath and that was appreciated, smart TV which was a plus, overall a good hotel.
Robert
Robert, 5-night trip
Verified
6/10 Good
28 Feb 2025
Good value for money budget hotel friendly staff
Verified traveller
2-night trip
Verified
10/10 Exceptional
21 Apr 2025
I liked the breakfast a lot, but also the reception staff, Viktoria
JUAN CARLOS
JUAN CARLOS, 1-night trip
Verified
10/10 Exceptional
31 May 2024
It is a reslly nice place and the staff is excelent
Pedro Alberto
Pedro Alberto, 3-night trip
Verified
10/10 Exceptional
21 Mar 2025
Was a very nice hotel, room was clean and couldn't ask for more for the price. The staff were nice and friendly. Thinking of staying again next year.
Craig
Craig, 4-night trip
Verified
10/10 Exceptional
15 Apr 2025
What a lovely hotel, clean and modern, staff were so friendly and helpful, 20 min tram ride into the city centre (less than 5 min walk from hotel) will definitely be going back there when next in Prague.
faye
faye, 4-night trip
Verified
8/10 Very good
16 Mar 2025
Good value for the offered comfort. Good transport links to city centre.
Miroslav
Miroslav, 2-night trip
Verified
8/10 Very good
20 Jan 2024
Very friendly and helpful staff
Patience
Patience, 2-night trip
Verified
10/10 Exceptional
13 Sept 2023
Hotel was amazing, all the staff were friendly and helped us with everything. Breakfast was amazing. They have a restaurant part of the hotel which had amazing food. The room was great and the bed was very comfy!!
David
Verified
10/10 Exceptional
18 Mar 2025
Maximal satisfaction
We stayed here just overnight and everything was OK. Especially we appreciated the restaurant Jerusalem in the hotel for its tasty cuisine. Good for guests who plan to visit the O2 Arena nearby.
JIRI
JIRI, 1-night trip
Verified
8/10 Very good
21 Apr 2025
The staff in reception was very kind and helpful, especially Viktoria, whole helped us to solve some troubles during our days in Praha.
Juan Carlos
Juan Carlos, 1-night trip
Verified
10/10 Exceptional
13 Dec 2024
Very nice and great location
Great location next to 02 Arena. Staff amazing and very nice. Beautiful Christmas lobby. Also breakfast was very good. We will choose the hotel next time for sure!
Renáta
Renáta, 1-night trip
Verified
10/10 Exceptional
21 Sept 2024
Excellent staff at reception …especially the dog!!….and main lady in breakfast was excellent as well
Carole
Carole, 4-night trip
Verified
4/10 Fair
29 Dec 2025
Absolutely uncomfortable mattress and pillows. Breakfast not replenished, missing eggs, cheap sausages, really terrible coffee. I will definitely not return to this hotel. On the other hand, very well located if you are going to an event in the O2 arena.
Lukas
Lukas, 1-night trip
Verified
8/10 Very good
15 Aug 2024
Nice hotel with easy access transit
This was a nice hotel with generous sized rooms, breakfast included, onsite parking and a tasty restaurant. In spite of some confusion regarding its location, there were trams and even a subway within a 2 block radius that provided quick and easy access to everywhere. Staff were friendly and helpful, making for a very pleasant stay.
Julie
Julie, 3-night trip
Verified
10/10 Exceptional
30 Oct 2024
We stayed at this hotel due to excellent location to UNYP venue. The staff are extremely friendly and helpful, breakfast was lovely and evening options for dining also. Lovely hotel. We had a deluxe room with fridge, kettle and coffee machine, sofa bed. Bed was really comfortable. Would highly recommend and definitely stay there again.
Donna
Donna, 7-night trip
Verified
8/10 Very good
10 Jun 2025
Excellent hotel for the money,massive room.Cleanliness excellent.
A stones throw from tram and metro.
Uber to airport was £22 and took 35 minutes.
Highly Recommended.
michael
michael, 1-night trip
Verified
10/10 Exceptional
4 Jul 2024
This was my third time staying here. Always had an excellent experience. Staff are fantastic and go above and beyond always. I will be back!
Katherina
Katherina, 2-night trip
Verified
10/10 Exceptional
10 Apr 2024
Front desk staff extremely friendly and very well versed in English. Abraham and Carel made us feel at home. Location was perfect to the O2 arena and safe area for bars and restaurants. Huge thank you for the upgraded room. We will be back for sure!!
susan
susan, 1-night trip
Verified
10/10 Exceptional
29 Nov 2024
The hotel is very close to the Line B subway, with which it needs only 10 minutes to reach the city center. The reception is open 24/7 and the receptionists are extremely friendly and willing to help. Perfect balance between quality and price
Martina
Martina, 3-night trip
Verified
10/10 Exceptional
2 Feb 2024
Lovely Hotel, stayed 3 nights for a medical trip with a further upcoming trip booked. Staff were fantastic and assisted with all requests for info on touring, transport etc. Also facilitated an early check in and a late check out. The breakfast spread was vast and delicious. The metro and tram lines are right beside the hotel so you can be in central Prague very quickly and easily. Highly recommend this hotel.
Katherina
Katherina, 2-night trip
Verified
8/10 Very good
3 Oct 2025
We had to change rooms due to a flea infestation from a previous guest keeping a pet in the room. The hotel staff were very good about the whole thing and moved us to another room. What's interesting is that the rooms are differently equipped, almost randomly. Showers are different, wardrobes are different, electronics, furnishings... It's all quite random.