In the heart of Florence, Hilton Florence Metropole Hotel offers a blend of modern comfort and Italian charm. Enjoy a daily manager's reception, savor lunch or dinner at Luci Della Citta restaurant, or stay active with the 24-hour gym.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Electric vehicle charging point
Bar
Gym
Parking available
Non-smoking
Pet-friendly
Main amenities (12)
Daily housekeeping
Restaurants and bar/lounge
Breakfast available
24-hour fitness centre
Self parking
24-hour room service
Conference centre
Business centre
2 meeting rooms
Train station pick-up service
Train station drop-off service
24-hour front desk
For families (6)
Children stay free
Free cots/infant beds
Fridge
Television
Daily housekeeping
Lift
The current price is HK$916
HK$916
HK$1,136 total
includes taxes & fees
15 Aug - 16 Aug
Room options
Available filters for rooms
Showing 12 of 12 rooms
View all photos for Executive Twin Room
Executive Twin Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Bathrobes
25 sq m
Sleeps 2
2 Twin Beds
View all photos for Room, 1 King Bed
Room, 1 King Bed
8.28.2 out of 10
Very good
10 reviews
(10 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
25 sq m
Sleeps 2
1 King Bed
View all photos for Junior Suite, 1 King Bed (Family)
Junior Suite, 1 King Bed (Family)
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Sofa bed
Separate bedroom
50 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, Accessible
Room, 1 King Bed, Accessible
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Minibar
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed, City View
Deluxe Room, 1 King Bed, City View
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Hairdryer
Bathrobes
Bidet
25 sq m
Sleeps 2
1 King Bed
View all photos for Twin Room
Twin Room
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Private bathroom
25 sq m
Sleeps 2
2 Twin Beds
View all photos for Executive Room, 1 King Bed, City View, Corner
Executive Room, 1 King Bed, City View, Corner
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Bidet
Hairdryer
Minibar
Sleeps 2
1 King Bed
Junior Suite, 1 King Bed
Highlights
Separate sitting area
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Separate bedroom
Hairdryer
50 sq m
1 bedroom
Sleeps 3
1 King Bed
View all photos for Room, 1 King Bed, City View
Room, 1 King Bed, City View
10.010.0 out of 10
Exceptional
5 reviews
(5 reviews)
Highlights
Soundproofed
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Bidet
Private bathroom
25 sq m
Sleeps 2
1 King Bed
View all photos for Deluxe Room, 1 King Bed, Corner
Piazza di Santa Maria Novella - 7 min drive - 5.1 km
Pitti Palace - 7 min drive - 5.4 km
Ponte Vecchio - 11 min drive - 7.5 km
Uffizi Gallery - 11 min drive - 7.5 km
Cathedral of Santa Maria del Fiore - 12 min drive - 7.9 km
Getting around
Peretola Airport (FLR) - 13 min drive
Porta al Prato Station - 6 min drive
Florence Statuto Station - 8 min drive
Lastra A Signa Station - 9 min drive
Nenni - Torregalli (Lupi di Toscana) Tram Stop - 19 min walk
Aldo Moro Tram Stop - 22 min walk
Arcipressi Tram Stop - 25 min walk
Train station drop-off (surcharge)
Train station pickup (surcharge)
Restaurants
Pizzeria Omarino - 16 min walk
Bar Torello
Bar Pasticceria Erg - 13 min walk
Churrascaria Rio Grande - 1 min walk
Melody - 13 min walk
About this property
DoubleTree by Hilton Florence Metropole
At DoubleTree by Hilton Florence Metropole, you'll be within a 10-minute drive of Basilica of Santa Maria Novella and Piazza di Santa Maria Novella. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Luci Della Citta, which serves Italian cuisine and is open for lunch and dinner. A bar/lounge and a snack bar/deli are other highlights. Fellow travellers love the helpful staff.
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets allowed (up to 34 kg per pet)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Covered on-site self-parking (EUR 10.00 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Transfers
Train station shuttle from 10:00 AM to 10:30 PM*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast each morning (surcharge)
Restaurant
Bar/lounge
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
What to do
Winery tours nearby
Working away
Business centre
2 meeting rooms
Conference centre (5382 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2004
Television in common areas
24-hour fitness centre
Banquet hall
Traditional architecture
Accessibility
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible fitness centre
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Closed-captioned TV
Well-lit path to entrance
Step-free path to entrance
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Slippers
Sleep well
Soundproofed rooms
Turndown service
Free cot/infant bed
Rollaway/extra bed (surcharge)
Bed sheets provided
What to enjoy
In-room massage
Freshen up
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free newspapers
Wireless Internet access (speed of 25+ Mbps)
Phone
Food and drink
Fridge
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Dining
Luci Della Citta – This restaurant specialises in Italian cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 7.00 per person, per night, up to 7 nights
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 15 for children
Children & extra beds
Rollaway beds are available for EUR 30.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 30 per pet, per stay
Parking
Covered self-parking costs EUR 10.00 per day
Policies
Guests can rest easy knowing that there's a smoke detector and a security system on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Cash transactions at this property cannot exceed EUR 5000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
National rating
This property has received its official star rating from the local rating authority.
Also known as
Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Hotel
Doubletree by Hilton Florence Metropole Florence
Doubletree by Hilton Florence Metropole Hotel Florence
Frequently asked questions
Does DoubleTree by Hilton Florence Metropole offer free cancellation for a full refund?
Yes, DoubleTree by Hilton Florence Metropole does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at DoubleTree by Hilton Florence Metropole?
Yes, pets are welcome, with a maximum weight of 34 kg per pet. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at DoubleTree by Hilton Florence Metropole?
Yes. Self-parking costs EUR 10.00 per day. Electric car charging is available.
What are the check-in and check-out times at DoubleTree by Hilton Florence Metropole?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at DoubleTree by Hilton Florence Metropole and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near DoubleTree by Hilton Florence Metropole?
Yes, Luci Della Citta offers Italian cuisine.
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DoubleTree by Hilton Florence Metropole Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8/10
Cleanliness
8.6/10
Staff & service
7.8/10
Amenities
8.2/10
Property conditions & facilities
8.4/10
Eco-friendliness
Popular mentions
Room
Service staff
Lobby
Building
Bed
View
Location
What guests liked
Breakfast was great, with a lot of choice and excellent value. (4 reviews)
The property's shuttle service is reliable, convenient, and punctual, with friendly and excellent drivers. (5 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Excellent
9 Jul 2025
Clean and newer rooms. Hotel staff friendly
Michael
Michael, 1-night trip
10/10 Excellent
1 Jun 2025
Very nice. Would stay here again.
Leah
Leah, 1-night trip
10/10 Excellent
27 Apr 2025
Very nice place with really nice and helpful staff
Nicholas
Nicholas, 2-night trip
10/10 Excellent
17 Jul 2025
Great hotel, convenient for stop over , near motorway, easy parking. Excellent service and great selection for breakfast.
Excellent idea of shuttle bus to nearest tram stop. But even on taxi 20-30 euro to centre.
Lidiya
Lidiya, 1-night trip
10/10 Excellent
6 Jul 2024
Very pleasant stay.
Liliana
8/10 Good
18 May 2025
Overall good
ARIF
ARIF, 1-night trip
2/10 Terrible
6 Jul 2025
Staff was not welcoming or helpful.
Lori
Lori, 1-night trip
10/10 Excellent
7 Nov 2024
The staff went above and beyond to ensure we were satisfied with our stay. The staff in every area of service was excellent and the hotel exceeded our expectation. I highly recommend this hotel and will book a stay in the future. Thanks again for easy relax and a wonderful stay.
David Riddick
David Riddick, 9-night trip
10/10 Excellent
14 Jun 2024
Nice property, within short driving distance to very nice shopping mall.
Camtu
Camtu, 2-night trip
10/10 Excellent
19 May 2025
All good.
Sayed
Sayed, 3-night trip
10/10 Excellent
13 Jul 2024
Renovated hotel with very convenient access to the airport and a shuttle to the train station. Staff were amazing and helpful.
Andrea
Andrea, 1-night trip
10/10 Excellent
29 Sept 2024
This hotel was a very comfortable stay. Breakfast was nice and convenient. Even though it was not in the city center, it was a short taxi ride away (about €30). Good service and quiet hotel.
Selena
Selena, 3-night trip
10/10 Excellent
17 Aug 2023
Great hotel with good views of the city but away from the crowds
John
John, 1-night trip
8/10 Good
12 Oct 2024
We appreciated the hotel's amenities and the availability of a shuttle service to the train station; however, it was somewhat distant from nearby attractions.
Timothy
Timothy, 1-night trip
10/10 Excellent
20 Oct 2024
Miles from the city center, a break after the tours. Prompt shuttle service and taxi service made transport easy
Lawrence
10/10 Excellent
15 Sept 2022
Nice place…
Rolando
Rolando, 3-night trip
10/10 Excellent
8 Oct 2024
Excellent customer service
CASSIE
CASSIE, 1-night trip
8/10 Good
7 Nov 2024
Good stay at Hilton Florence Metropole. Very helpful and friendly staff. Room a little in need of renovation (signs of wear and tear and mould around the bath area). Restaurant was fairly priced when considering you have to travel to go anywhere else too. Overall very good.
Richard
Richard, 1-night trip
6/10 Okay
28 Sept 2023
The hotel is ok for 1 night only or for business.
Gisela
Gisela, 3-night trip
10/10 Excellent
9 Sept 2023
Cleanses, easy parking
Yared
Yared, 1-night trip
10/10 Excellent
19 Sept 2024
Very good
JACOBO
JACOBO, 1-night trip
10/10 Excellent
24 May 2023
Liked everything about this place.
Booked another night on return lap of vacation.
Well done Hilton.
Charles
6/10 Okay
20 Oct 2023
Above average Italian hotel that are usually old and small. The rooms that face the Main Street might little bit noisy. Staff is great.
gelsomino
gelsomino, 1-night trip
8/10 Good
11 Sept 2023
Rooms were clean , Hotel staff is nice and they have a van to take to local tram station but requires van, tram travel to Florence town center. Limited dining options in the hotel area.