Air condition was not working in room. Cleek told me to take front off air conditioner and run filter under water. I took front off and it was so dirty, including having food behind cover. I put cover back on and ask for different room. Air conditioner in 2nd room was very loud. When got up and went in bathroom there was a cockroach in tub. The next morning there was a cockroach crawling on sink. Very noisy area. Office clerk was very nice.
Dorothy
Dorothy (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 27 日
Rhonda
Rhonda (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 20 日
As expected.
The exterior of hotel was dirty and run down but room was excellent. Basic continental breakfast if you want fancy gotta go elsewhere pay more.
DANIEL
DANIEL (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 20 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 19 日
Lawrence
Lawrence (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 15 日
bryan
bryan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 14 日
David
David (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 11 日
Ashley
Ashley (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 11 日
Shane
Shane (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Torrey
Torrey (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 30 日
Mugwa
Mugwa (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 6 月 22 日
Roach Motel
I woke up to a roach with me in bed this morning. Then saw several others. Let the front desk know. She could not have cared less. Her name was Tammy. Property is run down. Probably needs to be burned down. Shady stuff happening at all hours of day and night. Someone tried to open my door a couple times. Over all a horrible experience.
真實旅客
2 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 6 月 9 日
Not good service.
Abul
Abul (2 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 25 日
Unhappy in Kentucky
chad
chad (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 24 日
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 23 日
Could be better
Richard
Richard (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 20 日
Great
Great stay
Eric
Eric (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 18 日
It was clean and the staffing were friendly.
Allan
Allan (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 17 日
Road trip
The front desk lady was very friendly, she upgraded my room, the pillows were so comfortable
Allen
Allen (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 5 月 17 日
The whole place is dirty and the area around it is awful. The place is borderline condemnable. I would like a refund.
Wade
Wade (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 16 日
No ice bucket in room. Difficult to get towels. Room need various repairs.
Sherry
Sherry (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 5 月 16 日
We arrived late and was given a room that was flooded and water seeping through the floor tile. I went to ask for another room and was given the one next door. Same problem in that room with water seeping through the floor. It was not as bad and we were tired from a 9hr drive so we just went to bed. During the night all we could hear was the floor upstairs creaking so no sleep. The a/c unit woke us up also when it would go on and off. This happened for two night and finally we just decided to check out early. I booked the room for 3 nights but only could stay 2 and was not given a refund for the third night. This place need a renovation!
Steven
Steven (3 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2025 年 5 月 13 日
The Louisville Nightmare
DO NOT STAY HERE!!!!! We checked in but had to leave. We had to change rooms a few times due to used condoms on the floor, rooms never cleaned, smoke and marijuana smells, and just absolutely disgusting room conditions. We left due to safety issues. The was a prostitute in the parking lot and some people driving circles around the property; they literally went around at least 20 times and were just staring at us. There was a guy shooting heroin while sitting on the back stairs to the second building. I was traveling with a female high schooler and a guy made a comment "I'm going to take care of her tonight", so for safety reasons, we left. ***** was managing the front desk and wasn't pleased with what I reported to her and that we were leaving. The manager refused to refund us our money because of their cancelation policy. We held up our end of the deal but the hotel didn't. I will be contacting the BBB for assistance and Wyndham Hotels. Stay away from this location and save yourself the headache.