I had a very pleasant stay in a clean and comfortable room with a lovely view of one of Vienna's beautiful buildings. Upon arrival, I urgently needed to find a pharmacy, but most were closed. Hudeifa went above and beyond to assist me—he not only helped locate a night pharmacy but also accompanied me there and communicated in German to ensure I got the correct medication. Thanks to his help, I was able to enjoy the rest of my trip without worry.
I also arrived quite late in Vienna, but Hudeifa kindly stayed to help me bring my luggage upstairs. His dedication and kindness truly made a difference. I would highly recommend this hotel for the amazing service they provide.