The short stay after our flight was good. Went to shower and the hair conditioner bottle was empty. After the shower, I went to use the body lotion and it was also empty. Staff should check and refill the bathroom supplies. The coffee maker didn't work properly. I followed the instructions and water poured out half in the cup and the rest on tray. Therefore no coffee in the room. This should not have happened and is below Doubletree standards.
Loretta
Loretta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月22日
Beautiful hotel. Very comfortable beds. Great location
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2025年2月19日
Storm Stayed
We were storm stayed in Toronto for the third night after spending at the Sheraton Airport and wasn’t able to the third. So glad as booked you through Hotels.Com last minute and was delighted with it more so than our past few nights stay.
Arthur
Arthur (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月16日
Loretta
Loretta (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月12日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月11日
Philip
Philip (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025年2月10日
David
David (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025年2月8日
Shannon
Shannon (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年2月6日
Ongelukkige klant
Geen locker voor kleren als je gaat zwemmen!!!
Luchtverwarming maakt ongelofelijk veel lawaai. Werd altijd wakker gemaakt. Kamer 918.
Geen badjas voor zwembad/fitness.
Marc
Marc (3 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025年1月31日
No compassion
Had a death in the family. Had to cancel my stay. Still charged me All about the money. No compassion