The food was delicious and the staff went out of their way to meet our needs and make our stay as comfortable as possible. The cleaning staff were very helpful and friendly, as were all the staff. This was our first visit but it certainly won't be our last. Thank you all very much.
真實旅客
7 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 11 日
Goid
Just had breakfast, cooked to order, well presented and tasty
David
David (5 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 7 日
Very good but could be a little better
First, the good: excellent value for a 5* hotel in this area. Room was fine, service was excellent. Breakfast was very good. The service provided at reception (Prashant) and he came and fixed the TV which was, initially, not working. Similarly service at breakfast (Anaiya & Max) was also excellent and friendly. Both groups couldn't do enough to help.
Next, the could do better: signposting from car park to reception could be clearer (I walked all round the building dragging my suitcase). Washbasin would not empty, so I left it full each day - although emptied, it was not fixed during my 6 night stay.
Would I come again ? YES
Ronald
Ronald (6 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Heather
Heather (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 15 日
Trevor
Trevor (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 24 日
The crossways
An interesting hotel in the middle of the somerset levels. friendly staff and good food
Rupert
Rupert (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 8 日
Crossways, pricey but good value.
You get what you pay for, oh okay its not got lovely gardens to walk through but the hotel building, the service, friendliness of the staff is good.
The view from the Terrace bar over the rural landscape of the Somerset levels to Glastonbury Torr lovely.
The breakfasts, and evening meal a little pricey but well presented, lovely flavours and great tastes.
3 to 4 days as a base to explore... good spot..... thoroughly recommend.... and boy are we fussy.
真實旅客
3 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 6 日
I paid for the honeymoon suite but was given a different less special room without explanation.
Allie
Allie (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 28 日
Jonathan
Jonathan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 24 日
Roy
Roy (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 22 日
Christina
Christina (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 12 日
A great stay at the Crossways Hotel
My colleagues and I used the Crossways Hotel as a base for three days. We were so impressed by the quality of the hotel in terms decor and furnishings. In addition the food and service was excellent. I am happy to strongly recommend this hotel
G
G (3 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
Nothing required to make the stay better. Even did our laundry.
Nancy
Nancy (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 27 日
West Country stay
Stayed at the Crossway which is in a small village near Shepton Mallet. Lovely hotel and lovely, friendly staff. Very nice food and convenient for Wells, Shepton Mallet and Glastonbury
Gareth
Gareth (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 26 日
Friendly staff, good food, clean comfortable room
Eileen
Eileen (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 22 日
Alfie
Alfie (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 19 日
Luke
Luke (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 16 日
samantha
samantha (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 16 日
Lovely
Room was lovely, four poster bed was so comfy and the corner bath was delightful too!
The food was also very tasty, definitely recommend this hotel if you’re in the area
Phil
Phil (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 14 日
Lovely big room. Comfortable and very clean. Great hospitality
Helen
Helen (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Samantha
Samantha (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 7 日
A gem
Amazing, great room and staff.
Food and service couldn't fault.
Steve
Steve (5 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 6 日
Rebecca
Rebecca (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 29 日
Fantastic stay over Christmas. Made to feel very welcome, fab staff and good food. Lovely big room