Property was taken from my room during a room transfer and disappeared. We contacted the hotel twice and they did not respond. When we tried to follow up we were hung up on before anyone actually said hello. I assume they think we are out of town and the best way to deal with it is to ignore it. It was simple inquiry, we weren’t asking for anything. Also noticed they overcharged me for a bottle of wine by £20.
Catherine
Catherine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 13 日
Nicole
Nicole (1 晚行程)
Wotif 真實旅客評價
10/10 完美
2025 年 4 月 10 日
Catherine
Catherine (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 8 日
Five Star all the way. Staff went above and beyond on all requests.
Robert
Robert (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 7 日
This is our third visit and it was nothing less than spectacular. The hotel and amenities are top-notch, the staff and customer service is second to none. The complementary breakfast is outstanding and the restaurants and pub are fantastic. The location cannot be beat. I can’t say enough positive things about each individual staff member who is beyond courteous, kind, and friendly. I cannot wait to return once again.
Jefffey
Jefffey (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
Hotel is beautiful and a bucket list for my husband. We had a view of the 18th hole and the ocean. Dinner at 18 was delicious. Thank you for a great vacation!
Shana
Shana (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 4 日
The Rusacks is the absolute best place to stay in St Andrews
Dori
Dori (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 3 日
This is a charming property with excellent service! Love it!
jelica
jelica (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
Good location. Got a balcony room facing Old Course and really enjoyed the stunning view. Breakfast during weekend was very slow and crowded. Weekday breakfasts were much more enjoyable. Gym is small. Room is decent size but somehow the bed is way too close to the closet that we couldn't even open the doors. Every elegant Scottish hotel.
Christina
Christina (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 3 月 29 日
This is hotel is an old world absolutely beautiful hotel with the kindest staff and the most delicious breakfast each morning. I really cannot say enough wonderful things. My 18 year-old daughter and I loved this hotel.