Room was clean and checkout and check in was quick.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 12 日
Nelson Jr Tan
Nelson Jr Tan (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 11 日
Terrible, stay somewhere else
Made reservations for 3 nights. I called a week ahead of time to request a room on the ground floor as I had an e-bike that I did not want to carry up the stairs. (No elevator)I also requested an early check in time for 2pm.
When I arrived no one was at the desk to greet me. Had to ring the bell. The room was on the top floor and also my room was not ready. The front desk clerk also said the room would not be ready for 3pm, went back to my car and contacted Hotels.com and was willing to cancel if they did not have my room ready, for my 3pm check in time, magically the room was ready.
Hotels.com were great with excellent customer service. They were very helpful and I’m guessing they contacted the hotel to get my room ready for 3pm.
The room was dirty and smelled musty. One water cup that was not wrapped and no coffee cups for the coffee maker.
I went down to the lobby and went to the breakfast area to get a coffee cup and the front desk clerk was very rude stating I was not allowed to be in the breakfast area. No good morning or can I help you… he was an a$$hole and not helpful.
Breakfast was overcrowded and chaotic. Too many people crammed in such a small space. Grabbed breakfast at the Tim Hortons across the street. Did not want to deal with the crowds.
The internet connection was not reliable and cut out all the time. The TV was internet connected and would cut out as well.
Overall not a good experience & would not be staying at this hotel ever again.
JIMMY
JIMMY (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 11 日
Woof!
The bed was comfortable but the dog hair in the corners and along the walls of the room and bathroom was not pleasant. The sagging drywall in the bathroom ceiling was also a little concerning.
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Randy
Randy (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 8 日
Nazifeh
Nazifeh (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 4 日
Clean rooms but could do better for breakfast
I stay at the hotel frequently because of the friendly staff and cleanliness. But they could do a lot better for breakfast. We stayed here last weekend and the apples were rotten on the breakfast bar. The bagels are low quality. Coffee was not good - very weak. Would be a higher score if they did better in this area.
Kimberley
Kimberley (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 3 日
We had booked 3 rooms. One of the rooms, the washroom was leaking. Since hotel was fully booked, we could not get another room.
But this should have been seen while preparing our room and fixed. We also asked if they can compensate this but no action or response on that.
Akshay
Akshay (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Nazifeh
Nazifeh (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
reshma
reshma (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 28 日
garvin
garvin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 26 日
Abhishek
Abhishek (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 21 日
Alexander
Alexander (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 21 日
Clarence Christian
Clarence Christian (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 21 日
The Internet was very spotty. Which was very frustrating, the TV gave a million options of Netflix and prime but then you couldn't use any of them unless you had your own account. The quality of the screen was very grainy. The bed was comfortable, the place was clean. When I expressed frustration over the check in process the front desk just didn't take responsibility. i wasn't too impressed with the staff I interacted with either. Honestly, my whole stay was rather frustrating.
真實旅客
1 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 19 日
Accommodation served its purpose
Nadine P.
Nadine P. (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Warren
Warren (2 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 7 月 8 日
Chris
Chris (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 4 日
Kamal
Kamal (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 2 日
Overall good location
Dennis
Dennis (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Wifi is not connecting and waterflow is very weak
Hsih ching
Hsih ching (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Darleen
Darleen (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 26 日
Overall not bad for a one night stay
The TV converter box did not work so we didn’t get any channels on the TV and the breakfast was not that good very poor selection and only choose a hotel because it has breakfast. We don’t expect to have to go out and buy breakfast after we leave. I need to have more choices And hot food like sausages and eggs.