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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property
Adults-only beachfront hotel with spa, near Quinta Avenida

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Minibar, in-room safe, desk, blackout curtains
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Pool
  • Spa
  • 24/7 front desk
  • Gym

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness centre
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout curtains
The price is HK$1,982
HK$1,982 total
includes taxes & fees
19 Dec - 20 Dec

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Minibar, in-room safe, desk, blackout curtains

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Minibar, in-room safe, desk, blackout curtains

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout curtains
Hairdryer
Eco-friendly toiletries
Private bathroom
Minibar
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Minibar, in-room safe, desk, blackout curtains

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout curtains
Hairdryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, pool cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1270)
The price is HK$2,782
HK$2,782 total
includes taxes & fees
1 Jan - 2 January 2025
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

At Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you can hit the beach to retreat to a cabana or sip a drink at the beach bar, plus you'll only be steps from Mamitas Beach. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Serving international cuisine, Ventanas is one of 6 restaurants and 2 poolside bars. Other highlights at this all-inclusive hotel include 3 bars/lounges, a rooftop terrace and a fitness centre. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

On-site entertainment and activities
On-site live performances
Theme parties

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 287 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business centre
  • 2 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness centre
  • 2 outdoor pools
  • Rooftop pool
  • Bike parking
  • Full-service spa
  • Steam room
  • Wine-tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Local artist showcase
  • Local culture and ecosystem education
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair-accessible
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held shower heads
  • Grab bar near toilet
  • Grab bar in shower
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Spa

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages and facials. The spa is open daily.

Dining

Ventanas – This buffet restaurant specialises in international cuisine.
Zarape – This theme restaurant specialises in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Bella – This theme restaurant specialises in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Brasas – On-site restaurant. Reservations are required. Open selected days.
Off The Hook – On-site sushi bar. Guests can enjoy drinks at the bar. Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing that there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no on-site parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
On-site recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 on-site restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travellers say that the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

ignatius, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Ido, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Superfantastic
Very nice Everything more than i expected
JOSE, 4-night trip
Verified Hotels.com guest review

2/10 Poor

Katrice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing facilities, very limited service.
The hotel is very nice. Pools, restaurantes, rooms and specially location. The only 2 downsides are: A very very limited selection of drinks on the all inclusive. and the lack of friendlyness of several people on the staff. Not all of them of course, but they don't have a very good service culture.
Carlos Manuel, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay
Great stay and great service - beautiful location
Wayne, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved this place. It was phenomenal.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Had to leave for the seaweed smell was too much and to bad. But a great place to stay. Possibly in the winter months.
Alec, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Anthony, 5-night trip
Verified Expedia guest review

8/10 Very good

Enjoyable stay and Staff was thoughtful
Enjoyed my stay. Welcome drink was delicious on arrival. Check in and out was easy. Staff was friendly, helpful and thoughtful e.g. a special happy birthday desert was waiting in room that we wasn’t expecting. Also, thank you chocolates from expedia were in room day of arrival. My only disappointment was pool and hot tub closed early, not all restaurants were opened e.g. steak restaurant and I couldn’t get a mimosa for my 7:30 am breakfast. Bar opens at 10am. Other than that as I stated I enjoyed my stay.
Angel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Wyndham Alltra Playa del Carmen is my go-to destination whenever I need a relaxing break. The all-inclusive experience is top-notch, with exceptional food quality and a wide variety of options to suit every taste. The resort offers a perfect balance of relaxation and fun, with exciting workout classes and lively foam parties on the weekends. The atmosphere is vibrant yet relaxing, making it an ideal spot for both unwinding and enjoying some fun activities. I highly recommend this resort for anyone looking for a well-balanced getaway.
Leticia, 3-night romance trip
Verified Expedia guest review

6/10 Good

Visit was good, however the smell from the seaweed was very unpleasant! Very hard to be outside and enjoy myself.
Cristina, 7-night romance trip
Verified Expedia guest review

6/10 Good

Food was good. Staff were really nice. My room was clean except a guest left used Dental floss next to hanging towell & they clean the room again & they still left it there. One area had air condition to sit down & enjoy your food but other area had no air condition & the smell was really bad. They said the smell is from sea weed but they have swage problem. You could smell it in the room also. Their Mexican restaurant had no air condition. Weather was so hot & humid & no air condition & smell was hurrible!!! I would not go back to the place!
Nasimeh, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Christopher, 3-night trip
Verified Expedia guest review

8/10 Very good

Mohammed, 5-night trip
Verified Expedia guest review

6/10 Good

Food experience at the property was highly disappointing! Only place where food was great is at the Italian Bellas restaurant. The “orange juice” they serve for breakfast is not real OJ, the other fruit juices are watered down. Beach area has lots of rocks, so you can’t go swimming in the ocean. The rooms are average. Be advised that the lower to mid tier rooms are over looking a PUBLIC road! The pictures online would make it seem it’s a garden view, it is not!
Joran, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Loved it! Can’t wait to return!!
Mary, 5-night trip
Verified Expedia guest review

4/10 Fair

The property is run down. It’s old and it smelled like dirty water and fabuloso. Once we arrived I asked for reservations they said the girl who makes them was not there so we couldn’t make them. On Saturday they had raccoons running thought the hotel. The fan in our room didn’t work and the light in the patio didn’t work. My husband got food poisoning we had to stay another day for him to rest and that was complicated. I had to be on the phone for over an hour. I understand this is a 4 star but honestly this was a 3 star. The food was ok not great, the drinks very watered down, and it takes over an hour for the excursions. We will never stay there again.
Ruth, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Ruth, 3-night trip
Verified Expedia guest review

8/10 Very good

It is an amazing hotel that I could but the staff are not that helpful and you feel the impression of they just want to get rid of every issue. 1- for the size of the hotel they have enough places yo eat but if you comparing it with bigger all inclusive they don't have menu options to offer. basically it os jist one buffet. 2- of you like cocktail this hotel is not the one. All drinks tase sweetner.' taste like the suger free cocktails" 3- Rooms are extremely spacious and well renowned and designed. 4- bathroom is exceptionally clean 5- AC works perfect and keep the temperature as you wish 6- entertainment is kust ok for the small hotel. overall this is a hotel I may visit again if I go to palaya del carmen
farzad, 1-night trip
Verified Expedia guest review

8/10 Very good

I loved that the food was fresh multiple times a day! The staff were top notch in customer service and attentive even when it rained heavily multiple times during our trip. Mitzy is amazing and knows how to entertain. Luis was the Concierge that checked us in and his entire demeanor was welcoming. Overall the staff makes you feel welcome. I will say my sisters and I had a great time. I would say that a lot of activities shut down earlier than we would’ve preferred such as the pool, the bar and Karaoke. It gives best all-inclusive if you’re of a specific older age group and don’t want to be up late. I may return in the future.
Laurie, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

cesar, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Richard, 4-night trip
Verified Expedia guest review